Naked Winery Recenzje 597

Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I went in looking for a great wine for Christmas dinner with my in-laws, which needless to say is stressful enough, so making sure things went well I wanted to pair a tasty wine with dinner, the sele... Zobacz więcej

Oceniono na 5 z 5

This winery is definitely 5 stars. They have excellent wines and a 5 star staff. They are fun, host many fun events and offer many different options to please anyone’s taste. While all their employees... Zobacz więcej

Oceniono na 4 z 5

A fun experience once the employee realized we’re an easy group and not snooty. I think she was errering on the side of caution. We purchased shirts and a hydro flask. A little disappointed since bei... Zobacz więcej

Oceniono na 5 z 5

The wine was phenomenal in everything from sweet to dry and bold. The staff was very friendly and helpful, able to spend some time and explain the different wines, all aspects of them, and to help... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z winem
  2. Dostawca produktów spożywczych

Informacje przekazane przez różne źródła zewnętrzne

Naked Winery produces Oregon and Washington wines, with styles driven by the consumer. We believe in drinking what you love with the people you love. Get Uncorked and enjoy what life unexpectedly brings you! Visit us in Hood River, Bend, McMinnville or Seaside, Oregon. Join Club Naked to join in on Play Naked dates.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

597 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

The wines have been good

The wines have been good, timely shipping, never issues with delivery.

9 października 2018
Opinia niezależna
Logo Naked Winery

Odpowiedź od Naked Winery

Thank you for the feedback and positive rating! We are glad to hear your wines are always good and the shipping and delivery experience has been without issues!

Cheers,
Team Naked

Oceniono na 5 z 5

I purchased a very nice bottle of wine…

I purchased a very nice bottle of wine in conjunction with a sip and paint class that evening. My sister-in-law enjoyed both class and the wonderful bottle of wine very much. It was a great night our for both of us. (Me, in particular) I hope to do it again when I travel back into town. eh

3 października 2018
Opinia niezależna
Oceniono na 5 z 5

Amazing Wines for every season

They have a wine for everything you desire. From the sweet and amazing Wanderlust White to the Perfectly blended Rambling Red. All you have to do is sit back and enjoy the most amazingly blend of nummy ever.

1 października 2018
Opinia niezależna
Oceniono na 5 z 5

Great experience

Great experience! Many wineries take themselves very seriously. I like that Naked Winery has a sense of whimsy

30 września 2018
Opinia niezależna
Oceniono na 5 z 5

A good time was had by all!

Stopped by their tasting room on a recent trip. Loved the wine. Loved the plastic bottle and other products. Friendly, knowledgeable staff.

28 września 2018
Opinia niezależna
Oceniono na 5 z 5

Chillaxin' at Naked!

We love going to Naked to chill. Sometimes the tastings seem to take a long time but the staff is usually friendly, though I think I tend to "sip" fast. Always a great atmosphere, family friendly and great fun. The wine club is a great deal.

27 września 2018
Opinia niezależna
Oceniono na 1 z 5

Replying to Naked's reply....

Published 6 days ago
We joined Naked Winery 3 years ago
We joined Naked Winery 3 years ago. When we first joined we got fantastic service at the Bend location. And by service I mean every time we went in there for a tasting, we got a detailed education and explanation for each wine we had. Over the last year and half, that service disappeared. We barely got spoken too. Further, we use to able to take in as many friends/family as we wanted in for a tasting or a glass of wine and some snacks...now that has been limited to just 4 people and ONLY tastings (no glass of wine instead of a tasting). We just feel the service and what you got with your membership originally isn't what it was when signed up. Too bad...it was a nice place to hang out in the Old Mill District.

Naked Winery
Reply from Naked Winery
Published 4 hours ago
Thank you for your review. Our goal is to wow every guest, but unfortunately we must have fallen short. Sorry if you were mislead on number of free tastings per visit - in the membership contract you sign it states complimentary tasting for groups of four at any of our Tasting Rooms & Events. We have passed your review feedback along to the management team. Thank you again for your many years of support as a Club Naked member. Please feel free to contact us with any other comments you have. Thank you.

From Michelle and John:

So your reply basically implies that I didn't read the small print when we signed up 3 years ago. Yes, that's true. But your sales staff in Bend verbally told us what the deal was 3 years ago. And for a year and half on multiple occasions we took more than 4 people in there at a time and they provided a tasting or glass of wine with no questions asked to everyone we brought in. Further, this is how we got introduced to the wine club as we too were guest of members. We thought was a good deal and decided to sign up for ourselves.

Your half-hearted apology doesn't mean much when you add in a comment about not reading the fine print. It comes across as "sorry but not sorry". This just confirms to me that dropping our membership was a good idea since the customer service is no longer what it used to be!

26 września 2018
Opinia niezależna
Oceniono na 5 z 5

never disappointment, always fun

As a member I love having wines delivered throughout the year. When I get a chance to visit a club location I am never disappointed in the atmosphere, staff or featured wines. Wishing Idaho to be on the next list of club tasting locations!!

24 września 2018
Opinia niezależna
Oceniono na 3 z 5

The customer service used to be better…

I've been a member for about 1.5 years now.
The customer service used to be better (warmer, friendlier and more humble) a year ago. But when I called last time in September 2018 to inquire about my quarterly order (it incountered problems while being shipped), I felt aloof attitude. I was told that I can check the status at FedEx myself, which is totally cool. But I felt I had bothered with my call.
But the wine is as delicious as always!

24 września 2018
Opinia niezależna
Logo Naked Winery

Odpowiedź od Naked Winery

Hi Masha,

Thank you for your feedback and for your membership in Club Naked! I'm so sorry to hear you experienced disappointing customer service regarding your shipment. It is our goal to make sure that our club members feel taken care of and appreciated, because without your support we would not be able to do what we do and love. I hope you will give us the opportunity to do better in the future.

Cheers,
Team Naked

Oceniono na 5 z 5

Naked winery is definitely one of my…

Naked winery is definitely one of my favorite wineries. My husband and I both enjoy it and we love gifting it to people as well. It brings us closer together for date nights. The wine tastes so good I love it.

24 września 2018
Opinia niezależna
Oceniono na 3 z 5

More of a bar than a tasting room

This was just not a wine tasting experience worth the time in my opinion. They have some good wines and plenty to select from, but I enjoy a tasting experience where the server is at least somewhat knowledgeable of the wines and a tasting room that doesn't seem like the corner bar on a Friday night. The staff seemed to cater more to a small group that had been there a while (obviously past their 3rd glass and we were there at 3:00). They may have been doing that to try to control them (as it was getting to that point at times) or felt the tips would have been better from that side of the room? Either way it wasn't a comfortable experience. I don't think we will keep our membership.

23 września 2018
Opinia niezależna
Logo Naked Winery

Odpowiedź od Naked Winery

Hi Brandy,

Thank you for your membership in Club Naked! I'm so sorry to hear you caught us on what sounds like a kind of crazy day. Unfortunately, sometimes these circumstances do arise, where boisterous guests take up a lot of staff attention. While we do tend to have higher traffic in the tasting room Friday-Sunday, I apologize if you felt neglected during your visit, and I assure you this is the exception to the rule as it it is the goal of our tasting room staff to make our guests and especially our club members feel welcomed and appreciated when they come to see us. I hope you will give us another chance to give you a proper Club Naked experience and visit us again soon! Thank you very much for the feedback.

Cheers,
Team Naked

Oceniono na 4 z 5

I love NAKED!

Most of my experiences have been pleasant and fun at Naked! I love the wine and the fun atmosphere!

23 września 2018
Opinia niezależna

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