I paused my membership with the understanding that I would be alerted before it started back up again. That did not happen. My first email was the receipt for my membership restarting. Not okay. I am... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer care service is not helpful. I wanted to cancel my subscription, and it was very tricky to just find the tabs or links to complete this. Nothing on the spill page helps you when you log in to... Zobacz więcej
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Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... Zobacz więcej
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The Nailboo customer support team is great! I had a question concerning my Boo club membership payment and they very quickly responded to me and gave me the answers I needed.
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Informacje dotyczące firmy
O Nailboo
Napisane przez firmę
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Dane kontaktowe
Stany Zjednoczone
- nailboo.com
4,0
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
So easy to have salon quality nails at…
So easy to have salon quality nails at home and so much affordable!
2 czerwca 2026
Odpowiedź od Nailboo
That’s what we love to hear! 💅✨ Salon-quality nails at home for less—simple, fun, and budget-friendly all in one! 💖 Enjoy your nailboo goodies, boo!
Super speedy reply resolved my issues…
Super speedy reply resolved my issues the same day.
2 czerwca 2026
Odpowiedź od Nailboo
Thank you so much for your kind words! 💜✨ We're thrilled we could help resolve your issue quickly. Your support means the world to us! 🥰💅
NailBoo Fam
I ordered the chrome set. I already have their dip kit. I’ve made about 4-5 orders. Each time I have been blown away with the quality of products, variety of colors, and the customer service, which is more and more scarce these days.
I just have to stick with it and keep practicing and improving. If you don’t mind going through the process of however long it takes you to get good at doing your own nails, it is so worth it!
Now, while not totally unprompted, they asked me to leave a review after their awesome survey-
I’m just a regular, deggular, shmegular woman. I did not receive any incentive to do this whatsoever. Not a brand ambassador, influencer or anything.
29 maja 2026
Opinia niezależna
Odpowiedź od Nailboo
Thank you so much for this amazing review! 💜✨ We’re absolutely thrilled to hear you’ve been loving your Nailboo experience, from the quality and color selection to our customer service! Your kind words and honest feedback mean the world to us. 🥰 Keep rocking those beautiful nails—you’re doing amazing, and practice really does make perfect! 💅💕
Navigating the website was easy and…
Navigating the website was easy and getting 3 free dip powder was really nice, but I don't like how the membership was just tacked onto my order without me joining myself. I canceled immediately because I have ADHD and will absolutely forget to cancel later on.
2 czerwca 2026
Odpowiedź od Nailboo
💖 Thank you for your honest feedback! We're so glad you found the website easy to use and enjoyed the free dip powders. ✨ We appreciate your thoughts regarding the membership and understand your concern. We're happy to hear you were able to cancel it right away, and we truly appreciate you giving Nailboo a try! 💅😊
Nailboo has and is a great company to…
Nailboo has and is a great company to order from. The product are great quality and the colors are so much fun. There customer support team responds very quickly to answer and help with questions, I had one bottle of nail polish leak and it was correct shortly after I sent a email about that item and it was made so easy and you feel like you matter. This is why I gave five star rating. I’ll be order again when I need more supplies or a new color catches my eye
2 czerwca 2026
Odpowiedź od Nailboo
🌟 Thank you so much for your amazing review! We're thrilled to hear you're loving the quality, fun colors, and support from our team. 💖 It means the world to us that we could quickly make things right for you and help you feel valued. Thank you for your support and 5-star rating—we can't wait to see which color catches your eye next! 💅✨😊
Odpowiedź od Nailboo
💖 Love hearing that! Your new colors look absolutely fabulous, and we’re so happy you’re enjoying them! 🌈✨ Have fun creating beautiful manicures with your new shades! 💅😊 #NailbooLove
After having some difficulty figuring…
After having some difficulty figuring out my order, Sarah help me and getting all my credits due to me and make sure I received my order. She was extremely helpful and I got my order in just a few days! Thanks NailBoo and Sarah!!
27 maja 2026
Opinia niezależna
Odpowiedź od Nailboo
💖 Thank you so much for your kind words! We're thrilled Sarah was able to help get everything sorted out and that your order arrived quickly. ✨ We truly appreciate your support and are so happy you're part of the Nailboo family! 😊💕
Love this product
Love this product! Super easy to use and looks beautiful! Kit is definitely worth the purchase!
19 października 2025
Odpowiedź od Nailboo
Thank you so much! 💖 We’re so happy you love it! ✨ Easy, beautiful, and worth it — that’s exactly what we love to hear! 💅😊
I only gave a 4 star because the nails…
I only gave a 4 star because the nails don’t last very long without cracking or chipping with my job. Colors are amazing and I think they would last longer in a didn’t profession. I know they last longer when I have more days off but that’s not very often.
13 października 2025
Odpowiedź od Nailboo
Thank you so much for your kind words! 💖 We’re happy we could quickly make things right for you. If you ever need more tips or assistance, feel free to reach out anytime at support@nailboo.com ✨
Nail dip has acrylic & Customer Service is amazing
I’m allergic to acrylic materials. The nail dip is made with an acrylic-related material. I found this out from Sharon in Customer Service. I asked a question on the “Contact Us” page after seeing that the information was not in the FAQS. It took a few days I received a response on a Saturday afternoon. She not only answered my question but also expressed concern that the nail dip may trigger my allergy. I will be looking to see if there are other products I could use . Thank you, Sharon, for being honest and for your concern for my safety!!!
16 maja 2026
Opinia niezależna
Odpowiedź od Nailboo
Thank you so much for your kind words 💖 We truly appreciate your understanding, and Sharon will be so happy to hear this! Your safety always comes first at Nailboo ✨ We hope you find products that work perfectly for you 💅😊
The Gels & Powders are wonderful
The Gels & Powders are wonderful. I’ve never received a color I didn’t love. Plus the sales they have are great! The Customer service is always great, they work with you if you have problems.
14 maja 2026
Opinia niezależna
Odpowiedź od Nailboo
Thank you so much for your kind words and support! 💖 We’re thrilled to hear you’ve been loving the Gels & Powders and finding shades you adore! 😍 Our team truly appreciates your support, and we’ll always be here to help whenever you need us. Happy dipping! ✨💅
I had a damaged item which caused me to…
I had a damaged item which caused me to reach out to customer service. They replaced it and they responded quickly which I appreciate. Thank you!
1 maja 2026
Odpowiedź od Nailboo
We’re sorry your item arrived damaged, but we’re so glad our team could quickly make it right for you ✨ We truly appreciate your support! 💅😊
Odpowiedź od Nailboo
Thank you for your review! 💖 We’re so happy you loved the fast delivery ✨ Enjoy your Nailboo goodies! 💅😊
It was sent to me very quickly and much…
It was sent to me very quickly and much appreciated cuz it was here for Mother’s Day which I didn’t know was possible
2 maja 2026
Odpowiedź od Nailboo
Thank you so much for your sweet review! 💖 We’re thrilled your order arrived in time for Mother’s Day ✨ Enjoy your Nailboo goodies, and thank you for your support! 💅😊
because i never get the right product
2 maja 2026
Odpowiedź od Nailboo
We’re so sorry to hear this! 💖 That’s definitely not the experience we want for you. Please reach out to support@nailboo.com so our team can help make this right for you ✨💅
Wonderful product however the base coat…
Wonderful product however the base coat did dry up and locked up the top and could not open it to use it again but company was great and sent me out a new one right away
1 maja 2026
Odpowiedź od Nailboo
We’re so happy you love the product, and we’re glad our team could quickly get a replacement base coat out to you ✨ Your support means so much to us! 💅😊
I received fantastic customer service
I received fantastic customer service. I had requested help with colors to go with my dress for my daughter's wedding. I was given 4 picks and the reason for each one. This is more help then I can express.
4 maja 2026
Opinia niezależna
Odpowiedź od Nailboo
This absolutely made our day 💕✨ We’re so happy we could help you find the perfect colors for such a special moment! Wishing you a beautiful and memorable wedding celebration 💅👗💖
There wasn't any warning about the burning chemical reaction
There wasn't any warning about the burning that could happen between the last 2 steps. That amount of time you have to wait before applying the final step is longer than indicated on instructions and is alarming. Its very painful, like fingernails are coming off. The color itself is nice once it was on. The removal process was a headache. It took longer than removing gel polish and just as damaging to the nails as gel polish. I am not happy with this product at all.
3 maja 2026
Odpowiedź od Nailboo
We’re really sorry to hear about your experience 😔💔 That definitely isn’t what we want for you. We’re glad you liked the color, but your feedback on the burning and removal is important and will be shared with our team. Please reach out to us at support@nailboo.com—we’d love to help make this right. 💖
I’ve never received the order
3 maja 2026
Odpowiedź od Nailboo
Hey, boo! After checking your order, this is for a Boo Club membership, which is a digital subscription. Because of this, there is no physical item being shipped, so there wouldn’t be a delivery tracking number or package to receive.
If you were expecting something different, feel free to reach out at support@nailboo.com—we’re happy to clarify and help further 💖
I was getting charged for a…
I was getting charged for a subscription that I didn't sign for.
2 maja 2026
Odpowiedź od Nailboo
Hey boo! The Boo Club is an optional membership that can be added at checkout, which may have been selected during your purchase. That said, we’ve gone ahead and canceled your membership so you won’t be charged again. We’ve processed your refund, and the amount should be credited back to your original payment method within 3–5 business days, depending on your bank.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.