Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The Nailboo customer support team is great! I had a question concerning my Boo club membership payment and they very quickly responded to me and gave me the answers I needed.
Reakcja na opinię
I paused my membership with the understanding that I would be alerted before it started back up again. That did not happen. My first email was the receipt for my membership restarting. Not okay. I am... Zobacz więcej
Reakcja na opinię
I've been a customer of NailBoo for 6 years, and I've loved the dip powders and getting better at using them- I almost feel like a pro! I recently had a billing issue and they were able and willin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Nailboo
Napisane przez firmę
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Dane kontaktowe
Stany Zjednoczone
- nailboo.com
4,0
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Experience on ordering
The experience of ordering was good and easy. I am really excited to try this product out.
1 grudnia 2025
Odpowiedź od Nailboo
Love hearing that your ordering experience went smoothly! 😊 That excitement is the best part — you’re going to have so much fun trying everything out.💖
Love Nailboo
Wonderful colors and packaging. Instructions are simple and my nails turned out great. Customer service is quick and polite.
29 listopada 2025
Opinia niezależna
Odpowiedź od Nailboo
Ahh this makes our day! 💖 We’re so glad you’re loving the colors, the packaging, and how easy everything is to follow. And thank you for the shoutout to our customer service team — we’re always here to help and happy you felt taken care of!
I got a lot of product for very little
I got a lot of product for very little, which helps this time of year.
1 grudnia 2025
Odpowiedź od Nailboo
That's wonderful to hear! 🎉 We’re so glad you were able to snag a great deal — especially when every bit counts this time of year. Enjoy your goodies. 😊
Odpowiedź od Nailboo
Aw, we love to hear that! 😊 Thanks so much for sharing — we’re thrilled the ordering process was a breeze for you. If you ever need anything at all, we’ve always got your back!
Small issue on order
Small issue on order. Shipped a duplicate. Immediately made things right. Great service
1 grudnia 2025
Odpowiedź od Nailboo
We’re thrilled we could fix that quickly for you. Your support means the world to us! 🌟
Odpowiedź od Nailboo
Yay! So happy to hear you love it! 💅✨
Where is my order? The company says it is out of Texas not Japan.
My first initial kit was great. I loved the set and the product was easy to use. I recently order 142.00 worth of supplies and another order waiting to be sent out that I have now cancelled. The reason that I am dissatisfied is that it has taken 18 days for me to receive the product. I ordered in on 10/13/2025 today is 11/26/25, I received an email talking about shipping issues and to expect a new tracking number that was 3 days ago. I have tried to contact them and to no avail I have not been able to outside of emailing them. I have not received any satisfaction. Basically, I want my money back. It is a lot of money to waste with customer service not speaking to me. VERY disappointed. 1 start is to much.
26 listopada 2025
Opinia niezależna
Odpowiedź od Nailboo
Oh no, I’m really sorry you’ve had such a frustrating experience — I can totally understand why you’re disappointed. 😔 That’s a long time to wait, and you deserved clearer updates along the way.
Please go ahead and send us another message at support@nailboo.com
so we can pull up your account and take care of this properly. Once your message comes through, the team will get back to you as soon as possible and help sort out your refund or any next steps you prefer.
We appreciate you reaching out, and we definitely want to make this right for you 💗
Dip Powder is everything I hoped it would be.
I was looking for a product I could use at home to do my nails that would last. So far I’m so happy. The dip powder is so easy to apply. It looks so good.
I reached out to customer service because one of the colors I received just didn’t look like the pictures or as desired. They answered so quickly and offered me another color.
I am so impressed with this company.
24 listopada 2025
Opinia niezależna
Odpowiedź od Nailboo
Absolutely love hearing this! 🤩 Thanks so much for sharing your experience — it sounds like you nailed it with the dip powder already! It really does make doing your nails at home feel effortless, and we’re thrilled you’re enjoying the results.
And hey, we're glad our team was able to jump in quickly and get you a color you love. We always want you to feel taken care of and confident with every order.
We appreciate you more than you know—thanks for being part of the Nailboo fam! 💅💕
Wonderful in every aspect possible!!!
Amazing product, amazing people, amazing service. Will never buy from anyone else. Just fantastic!!
24 listopada 2025
Opinia niezależna
Odpowiedź od Nailboo
Aww, this totally made our day! 🥰 Thank you for the love — we’re so glad you’re part of the Nailboo family. We’ll keep the amazing products and service coming your way! 💅✨
I love it
I love it! Best money spent and the more you do your nails the better you become. It’s been great for my daughter and I.
21 października 2025
Odpowiedź od Nailboo
Absolutely love hearing this! 💖 It really does get better every time you dip — practice makes those manis shine! And we love that it's become a fun little bonding moment for you and your daughter. 💅✨ Enjoy every bit of it!
I absolutely love this product
I absolutely love this product! Definitely a game changer and customer service is also top tier! One of my orders had a shipping issue and was delayed but before I had realized and inquired, they beat me to it! Very helpful, proactive and professional. Extremely satisfied and highly recommend! 💜
19 listopada 2025
Opinia niezależna
Odpowiedź od Nailboo
Aww, thank you so much! 💜 We’re thrilled you’re loving the products, and it means a lot that you had such a smooth, proactive experience with our team. We appreciate you! 💅✨
I placed 100+ order
I placed 100+ order. I got half of the order. I reached out to customer service and they said they would check the rest of my order. I was told they would ship the additional items. Waited a week no response. I reached out to customer service again and they again said they would send out missing items. I waited two weeks to get the other half my order. I get it sometimes things happen. Verbally responsive CS dept.
I didn’t realize the removal kit is separate. So I ordered the removal kit. Maybe an “all you need to apply and remove kit” would be beneficial for customers.
I got notified yesterday that the removal kit is delayed. Not sure where the product ships from. Seems to be a logistical problem.
Be sure to order a removal kit before dipping. I think with a bit of practice they will look good. There is a learning curve.
1 listopada 2025
Odpowiedź od Nailboo
We’re sorry for the delays and the mix-up with your order 😔. We completely understand how frustrating that must have been, and we appreciate your patience while our team worked on getting everything to you.
Glad to hear you’re getting the hang of your dips—practice makes perfect, and your nails are going to look amazing ✨. Thanks again for your patience and thoughtful feedback!
I love this kit!
I love this kit. Eventhough I have to still get extra materials for a perfect finishing touches... I never done nails before and those tutorials are really easy to follow. It also allows me to bond with my daughter! Amazing product!! I wish I can show you pictures
17 listopada 2025
Opinia niezależna
Odpowiedź od Nailboo
We’re so happy to hear this! 💖 It means a lot to know the kit has been easy for you to use—especially as a first-timer—and that the tutorials are helping you get those beautiful finishing touches. And bonding with your daughter while doing your nails? That’s truly the sweetest part of all! 💅✨
I received products from your company…
I received products from your company last Christmas and I have been very pleased with them. I decided to order some more fun dips on 10/9/25 for the new "Fall" collection.
I am completely dissatisfied and am NEVER ordering from this company again! I ordered a few items on October 8th and still haven't received them!! 😡
9 października 2025
Odpowiedź od Nailboo
We’re really sorry to hear about your experience! We completely understand your frustration, especially since you’ve had great experiences with us in the past.
One of our team members has already assisted with your order, so everything is being looked into to make sure it gets to you as soon as possible 📦✨.
We truly appreciate your patience and hope we can turn this experience around for you!
It works great
It works great. It took me 1 set to understand how it works and I alive taking the time to perfect my nails myself.
16 listopada 2025
Odpowiedź od Nailboo
That’s awesome to hear! 💅✨ It really does just take that first set to get the hang of it, and once you do, it’s so satisfying. Love that you’re enjoying the process and making your nails look exactly how you want them! If you ever want tips or new color recs, we’ve got you. 💖
Unresolved shipping issue
I would like to start with saying I've purchased from nailboo quiet a few times and if there was an issue, it was resolved very quickly. However, this is not the case for my recent order.
I placed an order on 10/9/2025 and half of my order arrived with no issues. It is now 11/14/2025 and I am still waiting for the second half (rebel romance collection) to arrive. They created the shipping label on 10/23/2025 (marked as fulfilled) but the tracking w/ USPS has not moved.
I've emailed them multiple times and they indicated that there was an ongoing shipping issue where usps is not picking up (Texas, 75243) the order. They were not able to provide any resolution or estimated date. At this point, they should have figured out an alternative way to get this product to their consumer.
This has left a bad taste in my mouth since I've been a loyal customer. I still want to receive my purchase but this is giving me pause about purchasing from them in the future. Buyers beware!
8 października 2025
Opinia niezależna
Odpowiedź od Nailboo
We’re really sorry for the frustration this has caused and completely understand how disappointing it is to wait so long for the second half of your order.
Since we can’t see your order details through this review, please reach out to support@nailboo.com
📧 so our team can assist you directly and get your Rebel Romance Collection to you as quickly as possible.
We really appreciate your loyalty and patience 💖, and we hope to make this right for you!
My products arrived quickly
My products arrived quickly. One product via fed ex. Is still delayed. But I reached out, and Faith jumped right on it to ensure I will receive this last item quickly! Thank you so much for that.~ Laura
12 listopada 2025
Opinia niezależna
Odpowiedź od Nailboo
Aww, thank you so much, Laura! 😊💗
We’re really glad to hear most of your goodies arrived quickly. Thanks for reaching out about the delayed item—we jumped on it right away to make sure it gets to you as quickly as possible.
If you ever need anything, we’re always here for you! 💅✨
Pending Review
Pending Review
I received the package sooner than projected, which was exciting! That same day, however, I damaged my pinky and thumb nail, which tore down the middle. So I am waiting for the healing process to finish before trying the product.
22 października 2025
Odpowiedź od Nailboo
Oh no, that sounds so painful — we are really sorry that happened! 💗🙏
We are glad your package arrived early (always a little thrill! 🎉), but you’re absolutely doing the right thing by giving your nails time to heal first.
Take it slow, let those nails recover, and when you’re ready to dive in, your Nailboo kit will be right there waiting for you. 💅✨
It was very easy to return the product
It was very easy to return the product. Not because of rhe company but other issues. They were extremely nice and professional through the whole process
10 listopada 2025
Opinia niezależna
Odpowiedź od Nailboo
Thank you so much for your kind words! 😊 We’re glad to hear the return process was smooth for you, even with the other issues. We always try to make things as easy and friendly as possible! 💅✨
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.