Poor. I was sold a ticket with a Senior Railcard discount for a 640am departure into London. The on board ticket inspector remarked that the railcard was not valid at that time and my ticket provider... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Much appreciate the cheaper tickets and no admin fees. Find the refund process frustrating as none of the tickets (I travel a lot) I’ve needed to be refunded I’ve been able to online - I’ve had to em... Zobacz więcej
Absolutely brilliant. Got tickets much cheaper than elsewhere. Very easy to navigate. Their customer service is fantastic. A big shout out to Sonia who sorted out my query incredibly quickly. I'... Zobacz więcej
TicketyBoo is a breath of fresh air. I've been stung for admin and refund fees when buying train tickets elsewhere - but TicketyBoo make it a selling point that they don't charge these fees. I li... Zobacz więcej
Reakcja na opinię
Odpowiada na 16% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
No refund fees is awesome!
Easy to use, speedy refund
Easy to use, and super speedy refund with no admin fee when I needed to change a ticket I'd bought.
Poor
Poor. I was sold a ticket with a Senior Railcard discount for a 640am departure into London. The on board ticket inspector remarked that the railcard was not valid at that time and my ticket provider should have known this. Would not use again.
Responsive and helpful, but their prices are absurd
When I found that you couldn’t put in ‘Boundary of Zone 6’ as your home station (this is only relevant to Oyster Card users in London), I emailed them. They replied promptly saying they would forward my mail to their technical team. Two days later I got a mail saying they were going to try and incorporate the feature.
However, despite all that, when I put in my journey (from the station on the boundary of zone 6 and with my railcard), the price quoted was over £10. I knew that wasn’t right, so I bought it from a machine at the station, £4.95.
They seem like nice and helpful people, but there is something very wrong somewhere.
App doesn’t work.
Spent an hour trying to book a simple return ticket for 2 for next day. Every time it says “There is an issue” No explanation and no tickets. Gave up.
Issue with basket. Issue with basket
Tried booking for next day? Newcastle to Northallerton, been on 30 mins ! Issue with basket ? Every time! Ok on Lner app!
Refund Process Needs Work
Much appreciate the cheaper tickets and no admin fees.
Find the refund process frustrating as none of the tickets (I travel a lot) I’ve needed to be refunded I’ve been able to online - I’ve had to email customer services each time and that takes about 48hrs to hear back. They are helpful tho. The clunky refund process gives this a 4 rather than 5.
Easy to use app to book train tickets.
Easy to use app to book train tickets.
Brilliant Customer Services when something goes wrong.
It's far from perfect
It's far from perfect. The app issued me with an E ticket on a route that doesn't accept E tickets yet. And it's still doesn't give anymore information than any other app. Buying a ticket is still far to complicated and still doesn't help buying the correct ticket. I want to see information included like. You can use the ticket on any train and train company on the day of issue. Or restricted to time and train company. And when it says any route permitted. I want to see the list of stations on the routes permitted. And the same with Direct route via named stations.
Come on guys make it easy! And to guys sat behind desks designing these apps. Just because you understand your own jargon do not presumes the travelers do.
Absolutely brilliant
Absolutely brilliant. Got tickets much cheaper than elsewhere. Very easy to navigate.
Their customer service is fantastic. A big shout out to Sonia who sorted out my query incredibly quickly.
I'll be using them from now on.
User friendly and great for rail cards
Nice idea but the app won’t work for me!
Downloaded the app and got a good deal on a railcard. Unfortunately it just doesn’t seem to work when trying to book tickets!

Odpowiedź od Myticketyboo
Seamless experience
Brilliant introductory offers for first time users, saving money on both Railcard and first booking. No booking fees means I will be using ticketyboo for any trains in the future. Friendly easy to use app
What a great app
What a great app! I have used a few but this is by far the easiest. Great interface, very user friendly. Have already recommended to multiple friends and family.

Odpowiedź od Myticketyboo
Excellent
No fees. Nice interface and straightforward unlike other apps.

Odpowiedź od Myticketyboo
Simple familiar interface
Simple familiar interface. Does what it sais on the tin, no nonsense. Give me more of that please

Odpowiedź od Myticketyboo
Customisable…
I really like how simple the interface is but what I really appreciate is that I can customise my Home Screen to only show info relevant to me and my journeys. Great little app!!

Odpowiedź od Myticketyboo
great experience
Tried a few of these apps now and this one is by far my favorite. Easy to use, quick and direct

Odpowiedź od Myticketyboo
Very user friendly and easy to use
Very user friendly and easy to use. Like that there’s no booking fees.

Odpowiedź od Myticketyboo
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







