Customer service (Luiz) quick and efficient. I had emailed a few days after ordering to check that the box wouldn't contain the receipt since this was being received as a gift. This was confirmed c... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently tried Supper Hero Meal Making, and it was amazing! The customer service was top-notch—everyone was so friendly and helpful, making the whole process a breeze. The food itself was inc... Zobacz więcej
Reakcja na opinię
I was given a special offer on these boxes - completely free because I drive a Mini. What an absolute treat this turned out to be. Well packaged, everything beautifully fresh, easy to follow instr... Zobacz więcej
Great customer service prior to despatch, prompt delivery, well packaged to keep items cool during transit and after delivery. Fresh ingredients. Generous portions just for two. The dressed salad and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
My Supper Hero lets you eat brilliantly at home, with less than ten minutes of prep, from properly sourced ingredients you can trust. MSH is here to help busy people take back control of their own time and enjoy fabulous food at home, while having a positive impact on our communities and the environment.
Dane kontaktowe
9-11 Regis Road, NW5 3EW, London, Zjednoczone Królestwo
- 020 8050 8032
- EatBrilliantly@mysupperhero.com
- mysupperhero.com
4,2
Dobra
795 recenzji
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Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Seriously delicious
Seriously delicious! This is the second year running I have had my Christmas dinner courtesy of these guys. Beautiful recipes, perfectly cooked and so much easier than spending the day in the kitchen!
25 grudnia 2024
Opinia niezależna
Odpowiedź od My Supper Hero
Thank you so much!
Delicious
Decided to order the Christmas dinner and it was delicious, all the sides were very tasty and I wouldn’t hesitate to order again.
Have tried a few of their meals and I have never been disappointed with any of them
I wouldn’t bother with a takeaway when you can order restaurant quality meals with very easy cooking instructions.
25 grudnia 2024
Opinia niezależna
Odpowiedź od My Supper Hero
We’re really glad you enjoyed the Christmas dinner and have been happy with our meals. We appreciate your support and look forward to your next order.
Excellent NYE dinner
Scallops starter and NYE beef wellington with truffle mash potatoes. Excellent quality, packaging, delivery and very well explained and “almost” ready to cook with minimum preparation. Will definitely use again
31 grudnia 2024
Opinia niezależna
Odpowiedź od My Supper Hero
So glad you enjoyed!
Highly recommended
Decided to try their turkey dinner for Christmas and so glad we did.
So well packaged, easy to prepare with clear instructions, the meal itself was delicious with enough to last 2 days!…Will be ordering many more meals in the future. 5 stars
11 grudnia 2024
Odpowiedź od My Supper Hero
Thank you for sharing!
The Beef Rib and stuffed chicken I…
The Beef Rib and stuffed chicken I ordered were both exceptional!
Absolutely delicious!
The trimmings and accompaniments were as good!
Generous portions too!
My compliments to the chef .
My Christmas dinner was a hit, all thanks to you .
Will definitely order again .
19 grudnia 2024
Odpowiedź od My Supper Hero
Grateful for your kindness
Christmas dinner
We once again trusted my supper hero with our Xmas dinner and they did not disappoint. There was a small issue with the gammon that was quickly resolved by Luiz (thankyou!) All the food was delicious and we are keen to order more meals throughout the year. Highly recommend for delicious food with low effort. Thankyou!
19 grudnia 2024
Odpowiedź od My Supper Hero
Thank you for your lovely feedback! We're so glad you enjoyed your meal, and I was happy to help. Looking forward to serving you again soon! 🎄🍴
Odpowiedź od My Supper Hero
Hi Sarah, we'll be in touch.
Odpowiedź od My Supper Hero
Thank you for your feedback. We’re sorry to hear about your experience. We worked hard to address your concerns over multiple emails and regret we couldn’t meet your expectations.
Please don’t hesitate to reach out if there’s anything more we can do to make things right.
A great meal
A great meal. Tasty and plenty for two.
The special service that I received was great too.
7 grudnia 2024
Opinia niezależna
Odpowiedź od My Supper Hero
Much appreciated!
Excellent food; easy peasy!
Excellent food. Easy instructions. Would absolutely recommend this to friends!
29 listopada 2024
Odpowiedź od My Supper Hero
:)
late delivery - then refunded
Ordered a Tom Aitken meal for two (115 GBP) for a wedding anniversary from my supper hero. It arrived late (ie the following day) by DPD that was of no use as away. Unable to contact by phone but after an initial review on this site they called and fully refunded.
26 października 2024
Opinia niezależna
Odpowiedź od My Supper Hero
Hi Tom,
We haven’t received any email from you yet, and we’re not sure what happened. We’ll be in touch to resolve this.
I recently tried Supper Hero Meal…
I recently tried Supper Hero Meal Making, and it was amazing! The customer service was top-notch—everyone was so friendly and helpful, making the whole process a breeze.
The food itself was incredible. You can tell they use really fresh, high-quality ingredients because every bite was packed with flavor
Overall, it was a fantastic experience. Great food, great people—what more could you ask for? I’ll definitely be ordering again!
5 grudnia 2024
Opinia niezależna
Odpowiedź od My Supper Hero
Thank you so much for your amazing feedback
Consistently delicious food and great…
Consistently delicious food and great service. Excellent all around!
2 grudnia 2024
Opinia niezależna
Odpowiedź od My Supper Hero
🙌
Odpowiedź od My Supper Hero
Thank you! We’re glad you enjoyed it! 💪🍴
Terrible communication
Terrible communication. Tried to order various xmas (eve) buffet menus 10 days ago and no dates are showing at all for a delivery date in December, 2024. I have emailed 3 times and was asked to review their response. So far I haven’t received a response from any of my emails. The telephone number provided doesn’t connect either. Used this company many times and apart from 1 disappointing meal ( which they corrected very efficiently) I’ve always been happy. I’ll make alternative arrangements.
30 listopada 2024
Opinia niezależna
Odpowiedź od My Supper Hero
We did reply to you, Karen.
The food is always excellent but
The food is always excellent, but why have you stopped printing a recipe card? A QR code is useless, you can’t print the recipe easily off the website, so very unnecessarily frustrating, also the lime was missing from the Biryani
9 listopada 2024
Odpowiedź od My Supper Hero
Thank you for your kind words about the quality of our food – we’re delighted to hear you enjoy it!
We truly appreciate your feedback regarding the recipe cards. Our transition to QR codes was intended to be more eco-friendly, but we understand that it may not meet everyone’s preferences. Your point about printing the recipes is noted, and we’ll explore ways to make this process easier for our customers.
We sincerely apologise for the missing lime in your Biryani
Odpowiedź od My Supper Hero
Thank you so much for your review! :)
Odpowiedź od My Supper Hero
We’re happy to hear you’re loving our food. See you next time!
Great meal and really easy to prepare…
Great meal and really easy to prepare and fed 3 of us.
8 listopada 2024
Odpowiedź od My Supper Hero
Thank you :)
Delicious food
Delicious food, delivered promptly and at a great price. We will be using the service again. Thank you.
1 listopada 2024
Opinia niezależna
Odpowiedź od My Supper Hero
Thank you Dean :)
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