My Supper Hero Recenzje 

795
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Customer service (Luiz) quick and efficient. I had emailed a few days after ordering to check that the box wouldn't contain the receipt since this was being received as a gift. This was confirmed c... Zobacz więcej

Oceniono na 5 z 5

I recently tried Supper Hero Meal Making, and it was amazing! The customer service was top-notch—everyone was so friendly and helpful, making the whole process a breeze. The food itself was inc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was given a special offer on these boxes - completely free because I drive a Mini. What an absolute treat this turned out to be. Well packaged, everything beautifully fresh, easy to follow instr... Zobacz więcej

Oceniono na 5 z 5

Great customer service prior to despatch, prompt delivery, well packaged to keep items cool during transit and after delivery. Fresh ingredients. Generous portions just for two. The dressed salad and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Jedzenie z dostawą do domu

Napisane przez firmę

My Supper Hero lets you eat brilliantly at home, with less than ten minutes of prep, from properly sourced ingredients you can trust. MSH is here to help busy people take back control of their own time and enjoy fabulous food at home, while having a positive impact on our communities and the environment.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

795 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(795)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

I am sorry

I am sorry, the idea was nice to receive a roast chicken for 4, but it was really oily and gave me an upset stomach. I followed the instructions to the letter, but it was just too rich and oily

5 czerwca 2023
Logo My Supper Hero

Odpowiedź od My Supper Hero

Thank you for sharing your feedback, Lucy! We're sorry to hear that the Truffle Roasted Chicken with All The Trimmings meal wasn't to your taste. Our chefs try their best to please all palates with the dishes they create, and we're disappointed to hear they didn't hit the mark this time. A member of our customer support team will be in touch via email to discuss your experience with you.

Oceniono na 5 z 5

What a treat!

I was given a special offer on these boxes - completely free because I drive a Mini.
What an absolute treat this turned out to be.
Well packaged, everything beautifully fresh, easy to follow instructions - and the final meal was totally amazing (Miso cod, teriyaki aubergine, sticky toffee pudding). Really decent sized portions as well. My only complaint is that I was so full, I couldn't eat the sticky toffee pudding straight away!
A quality meal at a decent price.
Would definitely order from this company again!

1 czerwca 2023
Oceniono na 5 z 5

Excellent food

The food was excellent. I enjoyed it over 2 nights. It was better than I expected.

The issue for me, is that I am a widower. So ideally, I’d prefer single portions…..

21 czerwca 2023
Oceniono na 3 z 5

Disappointing

I was lucky to be gifted my meal Mini. I ordered the beef with truffle mash. The beef was of high quality and tender but a huge portion. The sides were rich and greasy. Not to my taste sadly.

Just to update - My Supper Hero were very proactive and reached out to me offering a generous discount should I be willing to try them again. Excellent customer service/aftercare!

2 czerwca 2023
Logo My Supper Hero

Odpowiedź od My Supper Hero

Thank you for taking the time to share your feedback, Ellie! We're very disappointed to hear that the meal did not suit your taste. Our chefs aim to please everyone who dines with us, but it's clear that we didn't meet your expectations this time - a member of our customer support team will be in touch via email to discuss this further.

Oceniono na 4 z 5

Meal arrived on day selected

Meal arrived on day selected , well packaged , .it was thank you gift , so much appreciated. It was the roast dinner for four people . There was plenty to go around .
Easy instructions.
Constructive criticism, a lot to cook in the oven most ovens have two shelves plus the bottom , so a bit of giggling about , the stuffing was a bit sweet tasting for me . On the most enjoyable .

17 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing first great experience

Amazing first great experience.
From the onset - the choice of meals - delivery - presentation - prepped delicious ingredients - straightforward cooking instructions - without a shadow of doubt restaurant standard

1 czerwca 2023
Oceniono na 5 z 5

Quality, tasty, easy

It was delivered on time, it was very easy to prepare and the food was fabulous, amazing quality. I was so excited when it arrived. I'm on my own and the steak lasted 3 nights! It was delicious, tender and tasty. Loved it. Will most definitely order again for a special occasion

7 czerwca 2023
Oceniono na 2 z 5

Very disappointed

Very disappointed. It stated that meals could be kept in the fridge for three days so I had arranged to have a friend over on Saturday. Unfortunately, the day it arrived was the best before date so had to be used straight away. Apart from that the meal itself was very nice and well packaged.

8 czerwca 2023
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Odpowiedź od My Supper Hero

Thank you for sharing your feedback, Wendy. We're very sorry to hear that you didn't get to enjoy your meal due to DPD not delivering the parcel on the correct day. We’re keen to turn your experience with My Supper Hero into a positive one, and a member of our customer support team will be in contact via email so that we can rectify this.

Oceniono na 5 z 5

Amazing quality of food.

The meal arrived on the day expected and delivered to the dedicated area . Packaging of food great , easy instructions to follow and the food tasted amazing top quality .

18 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

True experience

Found this very good as a product, expensive, but was a sample. Would I buy for myself? If having a dinner party yes.

7 czerwca 2023
Oceniono na 3 z 5

Steak was good but everything else was…

Steak was good but everything else was disappointing. The kale was overcooked and the ham in it looked like raw bacon, unappetising. The mash was also overcooked and gluey by the time it was heated through. The sauce had too much truffle, the flavour was overpowering so we threw that away. Pudding was OK but also very rich, could only eat a little and threw the rest away. I wouldn't place another order.

5 czerwca 2023
Logo My Supper Hero

Odpowiedź od My Supper Hero

Thank you for sharing your feedback, Carol! We're sorry to hear that the Roasted Côte de Boeuf Deluxe Supper Hero wasn't to your taste. Our chefs try their best to please all palates with the dishes they create, and we're disappointed to hear they didn't hit the mark this time. A member of our customer support team will be in touch via email to discuss your experience with you.

Doświadczenie Trustpilot

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