Ordered a bra from this company through Amazon but it didn't fit. The company was very helpful in providing a return address and assured me of a full refund, including the return postage. After re... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Service was fine goods arrived & as described & good quality However , wasn’t sure of length & from where to measure from it would have been easier to determine which to order if had said measuremen... Zobacz więcej
I have only given 4 Stars simply because I find the habit of asking for feedback all the time very irritating. It is a modern habit, personally I think a business should confidently know they are givi... Zobacz więcej
2nd order of the same product in different sizes, 1st one too big but kept so Granddaughter can grow into it and then ordered another for now. No issues. Great value and free delivery. Will definitely... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are a genuine and trusted retailer offering women's, men's and children's high-street clothing, at a fraction of the recommended retail price. All our products are sourced and purchased from reputable wholesalers and manufacturers, who are trusted to purchase directly from brand manufacturers. What is Ex High-street Fashion? It's quite simple. Ex high-street means that all of the items we stock have either been cancelled by chain-stores or have been sold on by the manufacturer, due to being overstock/surplus, thus no longer being sold on the high-streets. All of our items are brand new and in perfect condition. We do not stock returns or damaged goods. To comply with UK re-sale law, tags have been removed and labels snipped. This is done to ensure items purchased at a discounted rate are not returned to the store for a full refund. Authentic Guarantee. We work very closely with our wholesalers to ensure that any items we purchase for re-sale are 100% authentic. Tags will be removed and labels will be snipped in accordance to U.K re-sale law.
Dane kontaktowe
1a Bonnington Road, NG3 5JR, NOTTINGHAM, Zjednoczone Królestwo
- marky197509@gmail.com
- mysterystore.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Appalling service.
Ordered a bra from this company through Amazon but it didn't fit. The company was very helpful in providing a return address and assured me of a full refund, including the return postage.
After returning the bra, I heard nothing and received no refund.
I chased them but still heard nothing, so I reported this to Amazon, who made me wait even longer, but eventually agreed to send a refund (without the return costs!)
By this time, of course, it was too late to leave feedback on Amazon's site - canny lot, aren't they?!
Absence of communication, No refund received
Seller dispatched items in a timely manner, however, they never arrived, as the courier returned the package to the seller. Prior to the package being returned, the seller was contacted and support to step in requested by me. Never received a reply, and have not received a refund either, resulting in PayPal being contacted and a dispute being raised. Seller also appears to have blocked me from buying on their site, which is egregious behaviour really from a business.
I received a defective product
I received my producto , it doesn’t correspond to the illustrated image. I wrote a email and they haven’t written me back yet.
Please , I just want a solution. My order number is 6258.
Great speedy service
I ordered an underskirt which was delivered within a few days, great service and free delivery, marvellous.
Item missing and no refund given
Unfortunately one of my items never arrived in my order. I did try to reach out via email to enquire about the item which was never delivered and when I can expect a refund for that item, but I have not received any response back unfortunately.
I understand items are cheap but I got…
I understand items are cheap but I got something with a stain and tried to contact the seller twice and didn’t get a reply.
The worst customer treatment
I have bought 3 surfer suits, but the quality was dreadful. Still I was willing to use. However, they sent me the wrong size, and when I contacted the customer service their side went dead silence. No body answers, nobody says yes or no. You are basically abandoned. So never buying there again in my life.
Do NOT trust this site!!!
I placed an order and after receiving it I found it was not what I expected and everything was also too small. Since I have had email contact explaining I want to send it back they are not responding. They don't give me a return address and are ignoring my countless emails. Im afraid this is NOT a trustworthy site!
Need for constant reassurance!have only given 4 Stars simply…
I have only given 4 Stars simply because I find the habit of asking for feedback all the time very irritating. It is a modern habit, personally I think a business should confidently know they are giving good service and not need to ask for constant reassurance. Grow up and know if you are doing well. Stop being tiresome babies.
Excellent
Excellent, everything as described and delivered on time. Will use you again. Thank you.
Great pricing and speedy delivery.
Sent the wrong size and then expect me…
Sent the wrong size and then expect me to send back at my cost? I won’t be back
Fabulous website
Fabulous website, great item, fast delivery, will most definitely use again
Many thanks 😊
Ordered & arrived safely
Service was fine goods arrived & as described & good quality
However , wasn’t sure of length & from where to measure from it would have been easier to determine which to order if had said measurements are of garment from top of back to hem or something similar . Ordered long length to be safe Luckily able to cut & hem again myself .
No problems
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