Had our hot tub installed by Ash & his team, great service, everything explained well, friendly & polite. We were relieved to see them take our Blue Whale Spa away that has brought us nothing but t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Just had my first service & thorough clean by Ash from the MySpa team. Ash arrived early, after travelling a fair distance & worked really hard. He also demonstrated exceptional service from star... Zobacz więcej
Reakcja na opinię
Copied from the MySpa website Important Announcement We regret to inform you that MySpa UK Ltd has made the difficult decision to cease trading and enter liquidation due to ongoing ma... Zobacz więcej
Placed my order in September after being told we have it in stock and estimated delivery will be in the first weeks of October. Then the excuses started we have delivery issues, high orders an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The UK's number one destination for hot tubs, pools and swim spas. We are the UK's Hot Tub Retailer of the Year 2022, with showrooms in Leicester, Derby and Macclesfield, delivering high quality hot tubs and swim spas, as well services, repairs and aftercare throughout the Midlands, North West and beyond. Finance Available. We are a WhatSpa Magazine accredited 'Professional Company' offering multiple Best Buy Award winning products. A family run business established in 2009, MySpa have grown to be one of the UK hot tub industries most established companies.
Dane kontaktowe
Loughborough Road, LE7 4PN, Leicester, Zjednoczone Królestwo
- 01164 645 870
- info@myspashop.co.uk
- myspashop.co.uk
3,6
Średnia
379 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We had a great experience from start…
We had a great experience from start until finish.
Very professional installation and staff the whole way through.
6 maja 2020
Opinia niezależna
Excellent as Always
Great team, excellent service and good quality.
We are hugely impressed that MySpa has continued its excellent service through the Covid-19 lock-down period. It's approach to self-distancing et al sets a fine example for others to follow.
Well done and thank you to all of the MySpa team.
28 kwietnia 2020
Opinia niezależna
Exceptional Care and Guidance
The advice and care from the outset was exceptional. It is a big decision to make especially during COVID lock down. Being impossible to see the Tubs let alone wet test before we purchased we relied on the honest advice and support from the experts. The team were amazing and this continued through to the installation day. The install team were well planned, respectful and careful. The chemical training needs some time and thought and despite their day being old they stayed until we were completely satisfied and understood. Great team end to end thank you all.
24 kwietnia 2020
Opinia niezależna
Great service and always on time
23 kwietnia 2020
Opinia niezależna
Great experience with this company located at Bentleys Garden Buildings, Leicester.
Great experience with this company at Bentley’s in Leicestershire from start to finish.
Good friendly advice at point of choosing which hot tub to have, not pushed to have one bigger than needed or more expensive.
Care taken in positioning the hot tub so that it was central under a Pergola.
All staff courteous and on time for appointments.
Had a small problem with hot tub being at too higher temperature. Engineer came out swiftly to alter settings.
Visits during Corona Virus times have been carefully planned and executed, very impressed on how the company handled these visits safely for the customer and the worker. Would definitely recommend getting a hot tub from them.
17 kwietnia 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thank you for this lovely review it is much appreciated. Thank you also for your understanding as we worked out how to proceed safely for everyone, if you need any hellcat all with anything please let us know, as a team we are here to help. Enjoy
Excellent service as always
31 marca 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thank you for the review, it is much appreciated.
Excellent service as always.
31 marca 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thank you Emma, no problem.
Had our second yearly service last…
Had our second yearly service last week. Nothing was too much trouble for Sam. He worked well to get our hottub back to pristine condition. Great advice on care and management. Thank you MySpa.
17 marca 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thanks Mandy, can't believe its 2 years already! Will pass the on to Sam as well.
Excellent service as usual!
10 marca 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thanks guys, hope you are both well and safe. Take care
The My Spa team are great
The My Spa team are great! Very honest and knowledgable, listen to what you are saying and any thoughts or concerns you may have and then help you plan and arrange things such as aftercare supplies that meet your needs and time scales.
9 marca 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thank you guys for this great review and glad you are both happy. If you need anything at all just let us know.
Great service as always
2 marca 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thank you Wayne, hope you are well.
All round excellent service
All round excellent service, including installation and advice
28 lutego 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thanks for the review James, good to hear you are all enjoying your spa.
Superb service from start to finish
Superb service from start to finish. Wet testing was superb, ordering was easy, installation team were brilliant. Cant wait for sundance Hamilton to get upto temp and relax. Sam lead the install and was very informative and easy to work with. A* service
27 lutego 2020
Opinia niezależna
Odpowiedź od MySpa UK
It has been a pleasure getting you guys hot tubbing, and great to see you all enjoying it so much
Great service as always.
27 lutego 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thanks Chris, thats much appreciated
Excellent service as always
25 lutego 2020
Opinia niezależna
Odpowiedź od MySpa UK
Cheers guys, hope you are both safe and well
Customer Service
Excellent aftercare service and thanks to JOHN this week for the service on our tub , worked extremely hard all afternoon in appalling weather conditions - great dedication & customer service - Thanks
24 lutego 2020
Opinia niezależna
Odpowiedź od MySpa UK
Hi Keith, many thanks taking the time to leave this lovely review. It's true to say working outdoors can be a challenge when the weather isn't on our side but it's one we're always happy to tackle to keep our customers spas running as they should. We've passed your kind words and thanks onto our engineer John and hope you're still fully enjoying your spa. Happy hot tubbing!
Great customer service and team
30 stycznia 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thank you Zoe for this review, hope you are all safe and well
My spa were excellent
My spa were excellent , they were polite and courteous explained everything without rushing and nothing was to much trouble
Thankyou
29 stycznia 2020
Opinia niezależna
Odpowiedź od MySpa UK
Our pleasure Rosie, let us know if you ever need anything at all, the team are happy to help
Great Customer Care
My Spa go out of their way to look after their customers. Would highly recommend them
24 stycznia 2020
Opinia niezależna
Odpowiedź od MySpa UK
Thank you Vicky, thats great. Hope you are both safe and well.
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