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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I don’t know whether it was my bad luck or what, but my parcel with all the stuff I’ve ordered was lost somewhere and it took almost two weeks to find it. However, I would like to note the great profe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was able to get two of my three dogs registered with my service animal, ( I didn't have enough money to do the third) and even mad a mistake and ordered the wrong item. The representative was very k... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was able to get my dog certified as a service dog fast and easily online. I immediately received a digital copy of her service ID and the housing paperwork as well. I received the physical ID I’m th... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Fraudulent, don't believe the reviews, this does not work. Paid for everything I needed and my apartments still wouldn't accept as this is not from a real doctor. They have no help, the number doesn't... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami dla zwierząt

Napisane przez firmę

USA Service Animal & Emotional Support Animal Registrar


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

31 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Honestly

Honestly, the ID tag looks cooler than I thought. My dog wears it proud lol. Didn’t love the tracking emails, kinda confusing. But the package came and that’s what matters.

2 października 2025
Opinia niezależna
Oceniono na 4 z 5

Got my ESA kit in the mail

Got my ESA kit in the mail, not bad at all. Took a lil longer than expected but everything showed up. Looks alright. The vest fits my pup decent and the tags are solid. Not blown away but yeah, would order again if needed

5 października 2025
Opinia niezależna
Oceniono na 5 z 5

Tactical Harness are great for a big dog

Honestly, I was really impressed with their service and the tactical harness I got along with the registration.

I was a bit surprised when I later came across some of the negative reviews — I guess it’s mostly people who had issues that end up posting.

So I’m here to balance that out.

14 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Te certificate and vest are a joke..complete rip off

Te certificate is a joke...It looks fake, does not have my last name on it, just my first name.

The service dog vest has "service dog" strips that attach with velcro.

The contact phone did not work the first 2 times I called. On the 3rd call, I got a message saying that they only respond to email.

I needed a vest and certificate for a trip I'm taking Friday. I have traveled without a vest and/or certificate before. With this set up, no one would believe me. It looks totally fake.

After placed my order, there was no email confirmation from them. Had no idea if my order was coming or not

31 marca 2025
Opinia niezależna
Oceniono na 5 z 5

not so bad

Wow, why are there only negative reviews here? I registered my Messy with them a long time ago and haven’t had a single issue for years.

19 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Very poorly assembled!

I ordered the tactical service dog vest from this vendor. the vest arrived in good time, but was of inferior quality and only partially assembled. It had 4 buckles, 2 at the shoulders and 2 at the sides and all were merely slid onto the straps with no effort to secure them. The buckles were happy to slide around during use or if the flapping strap ends encouraged them. I'm not an engineer and I expected the buckles to stay buckled and the adjustments to hold the vest on my dog. My expectations were not met.

When I pointed out to the company that similar service dog vests were available on Amazon for $33 and came in red (the usual color for service dogs) I was told that the Amazon price was only good if I used the available discounts. Well, duh! Of course I'm gonna use the discounts. The difference between $49 and $33 is more than "a few dollars" to someone on disability income. No effort was made to address the inadequacies of the item I received.

The vest arrived with absolutely no instructions for assembly and I have searched the vendor's site for any instructions. There are photos of the vest (which is all black, so the photos do not show any detail) but no instructions or video to show how to assemble the vest. I am disabled and have little use of my hands so I am limited in how much ASSEMBLY of any item I can accomplish. The vest I've been using for years did not need any adjustment when I bought it and it's been used with 3 dogs including my current one. I have photos of the state of the straps when I received it, but there is no way to post them on this site. I've posted my photos on other review sites.

16 sierpnia 2024
Opinia niezależna
Logo MyServiceAnimal Registrar

Odpowiedź od MyServiceAnimal Registrar

Thank you for your feedback. We take all reviews seriously as they help us improve our services and products.

We understand that customers have the freedom to choose where to make their purchases, as well as the specific model of dog harness that best meets their needs. As a registrar focused on providing essential services for service animals, our primary goal is to offer reliable and verified products, including high-quality harnesses with Service Dog patches, along with complimentary priority shipping.

While we cannot monitor or compete with every price offered by various offline or online retailers, we strive to provide value through the quality and convenience of our offerings. We acknowledge that you may have found a similar product on Amazon for a slightly lower price using available discounts. However, the choice of where and what to purchase ultimately lies with the consumer.

Regarding the adjustment of the straps, it’s important to note that the harness is designed to be customizable for the best fit and comfort of your dog. The straps may require initial adjustment and securing, as demonstrated in the instructional infographic available on our website. This feature allows you to tailor the harness to your dog’s specific measurements, ensuring a secure and comfortable fit.

We regret that your expectations were not fully met and appreciate your understanding in this matter.

Thank you for choosing My Service Animal.

Oceniono na 1 z 5

Fraudulent

Fraudulent, don't believe the reviews, this does not work. Paid for everything I needed and my apartments still wouldn't accept as this is not from a real doctor. They have no help, the number doesn't work it always says calls overloaded and proceeds to tell you they prioritize premium subscribers, plus the stuff never came in the mail, never got a tracking number as the website said i would, and i couldnt dispute the transaction with my bank. They basically robbed me

5 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Big nope.

If you are looking to get an ESA Letter, this is absolutely NOT the company to use. They DO NOT provide you with a letter. They charge you $19 for a REQUEST for housing knowing full well that your landlord requires an an actual letter from a licensed therapist/doctor.

24 lipca 2023
Opinia niezależna
Logo MyServiceAnimal Registrar

Odpowiedź od MyServiceAnimal Registrar

Dear Randi,
Thank you for voicing your concerns. We always aim to be transparent and clear with our offerings and services. We genuinely apologize for any misunderstandings or inconveniences you may have faced.

Please note, as highlighted on our website and in our communications, we do not provide doctor's letters. Our focus is on assisting with housing requests related to Emotional Support Animals.

The satisfaction of our customers is of utmost importance to us. We are dedicated to ensuring that every customer feels valued and heard. If at any point our service did not align with your expectations, we have a robust policy to address such concerns. As per our commitment to customer satisfaction, we have already provided you with a potential refund based on the specifics of your case.

We genuinely appreciate your feedback, as it offers us an opportunity to improve and better serve our valued customers. Please reach out to us directly if you have further queries or concerns.

Oceniono na 5 z 5

Found the perfect lightweight collar…

Found the perfect lightweight collar for my little doggie! Thank you!

20 czerwca 2023
Opinia niezależna
Logo MyServiceAnimal Registrar

Odpowiedź od MyServiceAnimal Registrar

Virginia, Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Oceniono na 5 z 5

help to get the ESA letter

I was helped to setup the appointment for the letter of emotional support by Najiah.
She was extremly helpful and deserves to be rewarded.
Thanks

30 maja 2023
Opinia niezależna
Logo MyServiceAnimal Registrar

Odpowiedź od MyServiceAnimal Registrar

Thank you Caroline for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Oceniono na 5 z 5

The best website for registering service animals in the US!

I recently used this website for registering my service dog, and the experience was nothing short of excellent. The registration process was straightforward and user-friendly, making it incredibly easy to navigate even for someone not particularly tech-savvy.

Their customer support was top-notch, promptly addressing my queries and providing clear, helpful responses. I was particularly impressed with the speed of the process - I received my certification almost immediately after completing the registration, which was a pleasant surprise.

What sets this website apart, however, is their dedication to making the world a more accessible place for those of us with service animals. It's clear they understand the importance of our companions and the role they play in our lives. They offer resources and guides alongside the registration service, which have been invaluable in my journey.

I wholeheartedly recommend their services to anyone in need of service animal registration. Trustworthy, efficient, and committed to their cause - a rare gem in the digital world. 5/5!

3 maja 2023
Opinia niezależna
Logo MyServiceAnimal Registrar

Odpowiedź od MyServiceAnimal Registrar

Thank you Virginia for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Oceniono na 5 z 5

doubted but everything is fine

thanks to the company and special thanks to Daniel.
I had many questions and nuances, and as a result, he helped in everything and gave me a personal discount of 20%

20 grudnia 2022
Opinia niezależna
Logo MyServiceAnimal Registrar

Odpowiedź od MyServiceAnimal Registrar

Thank you Alex very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Oceniono na 5 z 5

I needed something affordable and that…

I needed something affordable and that would be good for my budget. I got my ESA Letter and let me tell you that it’s definitely worth giving this company a try. You won’t be disappointed

1 grudnia 2022
Opinia niezależna
Logo MyServiceAnimal Registrar

Odpowiedź od MyServiceAnimal Registrar

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

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