Service was good before I purchased the bike. After much deliberation and decision making, as I am a senior and pensioner. A lot of thought has to go into such an expense. I was promised a lot of ac... Zobacz więcej
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Russell at "My One Bike" needs a medal. Could not be happier with my purchase and the purchase experience. Excellent service and advice, Russell really knows his stuff. Would not hesitate... Zobacz więcej
Russel was so helpful and generous. Nothing was too much to ask for. We felt looked after through the entire process, before during and after bike sale. The bike is perfect for my son. Russel... Zobacz więcej
From the first call to Russell the service, the help , the advice all reflects on how excellent the company does their business. The trike that I chose Meetone pro exceeds all expectations that I a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Electric Bike Shop
Dane kontaktowe
3125, Melbourne, Australia
- luke@myonebike.com.au
- myonebike.com.au
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Service was good before I purchased the…
Service was good before I purchased the bike. After much deliberation and decision making, as I am a senior and pensioner. A lot of thought has to go into such an expense.
I was promised a lot of accessories, which helped seal the deal. Bike arrived albeit late. But no accessories. That was last year. Still no accessories and little communication. Not happy, Jan!
Russell at "My One Bike" needs a medal.
Russell at "My One Bike" needs a medal.
Could not be happier with my purchase and the purchase experience.
Excellent service and advice, Russell really knows his stuff.
Would not hesitate to make another purchase.
Russell, keep up the good work.
Ps; My Meet one tour dual is a weapon.
Russel was so helpful and generous
Russel was so helpful and generous.
Nothing was too much to ask for.
We felt looked after through the entire process, before during and after bike sale. The bike is perfect for my son.
Russel organised for delivery and bike set up ready to go.
We couldn’t have asked for a better experience with Russel and My One bike.
10 starts.
Service, Process & Product experience. MyOnebike & Meetone product.
My purchase experience of a Meetone Trike was flawless from start to finish. Russell made a very positive impact on the entire process, his advice from the start was valuable and meaningful. He responded and communicated via phone calls and text messages and kept us informed all the time.
The actual product is of high quality and performs to its specifications. All parts were delivered according to schedule. What impressed me most was the secure packaging of the Trike and parts to ensure it is received without any damages in transit. I compare this with a recent E-bike purchase and delivery from another Brand and Supplier, major difference in the whole process & quality of packaging & product.
Was handed fast and quickly got shipped…
Was handed fast and quickly got shipped out in one week and should be here tomorrow
From W.Aust
I am in W.Aust, I am very happy with the product MEETONE Tour Trike and the service from Russell. My riding is on country roads and fire trails, it is great fun. The follow up contact from Russell has been great.
MeetOne Tour etrike
Hi,
I recently purchased my Meet One Tour from Russell at OneBike & I must say all the hype about this eTrike is true. I am 76 yrs old and after just 3 weeks out on it every day, it has changed my life. The trike arrived within the promised timeline and overall I am pleased with my dealings with Russell and I do agree with others that he is a very sincere and trustworthy person. He gave me a really good deal and I am thankful for that. My only perceived negative, was for me the slow responses to my texts & emails. I'm old school and with such a big purchase for me, because of my age & being a doddery pensioner, I get anxious when follow up is slow or delayed. Having said all that, I am thrilled with my purchase and would recommend Russell & One Bike highly to anyone looking to purchase an ebike or etrike.
Cheers,
Richard
From the first call to Russell the…
From the first call to Russell the service, the help , the advice all reflects on how excellent the company does their business. The trike that I chose Meetone pro exceeds all expectations that I asked for, it allows me to explore more of the bike paths around the north of our city. Follow all directions given to you and you will have one hell of a ride.
Still waiting on a refund from amir…
Still waiting on a refund from amir that was promised 11 months ago.
Not a great company to get help from.
Happy to give screen shots of texts and emails of conversations
Great customer service
Great customer service, Russell was very helpful and kept in contact during a delayed delivery.
I have purchase an e trike from One…
I have purchase an e trike from One bike
The recommendation from the trike to delivery was all smooth
I never buy online but this experience has been exceptionally well
I paid for same-day delivery
I paid for same-day delivery, but it’s now been 8 days and the package still hasn’t arrived. The tracking keeps saying “delivery tomorrow,” but it never comes. I spent $2,000 and was left waiting over a week. Very disappointing service.
Made a purchase for a trike
Made a purchase for a trike
Great value for price
Exceptional knowledge of bikes and gave the right guidance
Pre sale and post sale services are perfect
Highly recommend
No communication for WEEKS
What started off as really helpful and friendly has now turned terribly. I’ve had several email and phone calls ignored and rejected. My bike was delivered two weeks later than I was informed. I’ve now been waiting over 8 weeks for my foot pedals (which I’ve paid for) and getting NO responses from anyone. I was promised an extra accessory as way of apology for the late arrival of the bike- fat chance that is ever coming. They’ve technically stole money off me and are ignoring me. Do NOT trust with your money.
Lovely person and great service
Lovely person and great service
I’m in love with the bike
They are e bike consultants
Nothing to give
I have request same day for delivery
I have request same day for delivery, But how ever today it’s been 8 days already but still not received my package and I have updated it only Tomorrow will be delivered! But it is never come, i pay $2000 but still have to walk for a week 😂
Russell was absolutely amazing to deal…
Russell was absolutely amazing to deal with , I'm glad we chose to buy from onebike , he gave us alot of information that we didn't know about and the best thing was he had what my son wanted at his home already built so made our life easier , thanks again Russell 😀
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