Horrible experience please don't waste your time. SCAM never signed up for Reoccurring orders got a second order contacted them to cancel was canceled returned the second container unopened shipped... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Total Relief has earned its name. It has brought me immense relief from my peripheral neuropathy in both hands. Its magnesium based compound really work on reducing both stiffness and pain. I am nea... Zobacz więcej
Reakcja na opinię
This cream is a bit expensive, but it does make it easier for me to complete my tasks at hand , I suffer from arthritis issues in my lower back ,knees,ankle and foot. It pains me to walk long distance... Zobacz więcej
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I have been dealing with the aftermath of 2 falls within 15 months. I tore a meniscus in my left knee from the first fall. The second fall, 6 months ago, tore both menisci in my right knee, as well a... Zobacz więcej
Reakcja na opinię
3,7
Średnia
848 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
How small the jar is - I know you state size but in the advertisement it looks bigger.
It is good for my shoulder and knees.
28 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Mak,
Thank you for your 4-star review!
We're pleased to hear the cream has been helping with your shoulder and knee discomfort.
I completely understand how it might seem different from what you expected, and I’m happy to clarify.
Each jar of Total Relief Cream contains 4 oz of product. While the jars may appear compact, they are filled with the full amount. We use a highly concentrated formula, so a small amount goes a long way and is designed to provide lasting value.
We always aim to deliver a product that is both effective and worth your purchase. I hope this helps clarify things and gives you more confidence in what you received.
Thank you for choosing MyHiRelief, and we wish you continued comfort and all the best!
treatment unsure
On my 2nd jar, not convinced yet my sciatic is still giving me pain, although when first apply the cream it seems to relieve for a short time just like a decor rub .
I have 4 more jars to use will keep using until my supply has gone probably wont order again,
Thank you for your prompt delivery
29 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Jan,
Thank you for your 4-star review and for sharing your honest experience.
We're glad to hear your order arrived promptly and that you've noticed some temporary relief after applying the cream.
We understand you're still evaluating how well it works for your sciatic pain over time, and we appreciate you giving it a fair opportunity.
Thank you for choosing MyHiRelief, and we wish you continued comfort and all the best.
Best regards,
Jason
I answered hi relief through their support line and gave them information on how to reach me they reached out and said the correct amount would have been fixed at checkout I thought I was at checkout
I was trying to order this total relief magnesium cream so I choose Buy 2 get one free I opted out of the subscription and any other promotions the price was 34.95 with subscription and 39.95 without so why when I get to check out is the price I was being charged 125.00 dollars am I counting something wrong??
28 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hi Sandra,
Thank you for taking the time to share your concerns.
We understand why the total displayed at checkout would be confusing. However, we'd like to respectfully clarify that MyHiRelief does not intentionally overcharge customers or misrepresent our promotions.
If you selected the non‑subscription option, the promotional price is based on its original price of $39.95 per jar, while the subscription rate is $34.95 per jar. The final total may also include applicable taxes or any optional selections made during checkout. These charges are displayed for your review before the order is finalized.
At this time, we have been unable to locate an account using the information available in your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
MyHighRelief
I now have 9 jars. I cancel the order and they still keep coming. I've spent over 300.00. Not good in this economy. Ran low on med money this month. Have been using for 6 months. Can't feel any difference.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hi Warlick,
Thank you for taking the time to share your feedback. We understand your concerns, especially regarding the recurring shipments and the financial impact they have had.
Please allow me to clarify that the subscription option is selected during checkout to provide customers with the deepest discount and member pricing. When selected, it automatically generates recurring orders based on the chosen delivery schedule. We understand that this option can sometimes be overlooked, and we're always happy to assist customers who wish to cancel.
We're also sorry to hear that the product did not provide the relief you were hoping for after several months of use. While many customers experience positive results, individual responses can vary depending on the underlying condition and other personal factors.
At this time, we have been unable to locate an account using the information available in your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Their customer service has been totally…unresponsive
Their customer service has been totally unrespomsive. I have two packages I want to return. When they were sendin the first one, I told them not to send it, that I still had product and I couldn't afford it and not even a week later they send me 4 more containers. I cannot even go thru one container and they have sent me 8 more and I still have 7 at home besides these. Where is there 90 day refund guarantee?
22 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hi Linda,
Thank you for taking the time to share your feedback. We understand how frustrating this experience has been.
After reviewing your account, I can confirm that your subscription has already been canceled, so no future recurring orders or charges will be processed.
Please allow me to clarify that the subscription option is selected during checkout to provide customers with the deepest discount and member pricing. When selected, it automatically generates recurring orders based on the chosen delivery schedule. We understand that this option can sometimes be overlooked, and we're always happy to assist customers who wish to cancel.
Regarding your return request, our records show that our support team has already provided the instructions. If you're unable to locate our email, please check your spam, junk, or promotions folder, as our messages can occasionally be filtered there.
Our 90-day money-back guarantee remains available, and refund requests are processed in accordance with the terms of our return policy once the returned items are received and verified.
If you need the return instructions resent or have any additional questions, please contact us at support@myhirelief.com or aga@nw-project.com. We'll be happy to assist you further.
Kind regards,
Aga
MyHiRelief
The hirelief cream is absolutely great…
The hirelief cream is absolutely great feel so much better using it
29 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Jeanne,
Thank you for your 5-star review!
We're delighted to hear that you're feeling so much better after using the MyHiRelief cream. Your feedback is greatly appreciated, and we're glad the product is making a positive difference for you.
Thank you for choosing us, and we wish you continued comfort and well-being!
Best regards,
Jason
Je suis satisfaite de ce produit merci
7 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Mado,
Thank you for your 5-star review!
We're delighted to hear that you're satisfied with the product. Your feedback is greatly appreciated and means a lot to our team.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
The Support Team At High Relief Were…Professional
The Support Team At High Relief Were Very Professional,
They Are Willing To Take Care Of People's Needs Without Any Hassle.
26 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Martha,
Thank you for your 5-star review!
We're delighted to hear that our support team was professional and able to assist you smoothly and without hassle. Your kind feedback is greatly appreciated and motivates us to continue delivering attentive and reliable service.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
So far
So far, it’s working wonders for my wife. The jury is still out to see if it remains so helpful. If it does, I’ll be sending you a five star review later.
28 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Doug,
Thank you for your 4-star review!
We're pleased to hear the product is currently working well for your wife. We appreciate you sharing your early experience and understand you're still assessing its longer-term results.
Thank you for choosing MyHiRelief, and we wish you both continued comfort and all the best!
Best regards,
Jason
Still using daily & getting better &…
Still using daily & getting better & better!👍
23 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Terri,
Thank you for your 5-star review!
We're delighted to hear that you're continuing to use the product and noticing ongoing improvement. Your feedback is greatly appreciated, and we're glad to be part of your wellness journey.
Thank you for choosing us, and we wish you continued comfort and progress!
Best regards,
Jason
Works without Medicinal Smell!
I have recently started suffering knee and foot pain. This cream helps more than anything I've tried to date to calm that down. Love it!
28 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Jill,
Thank you for your wonderful 5-star review! We're delighted to hear that the cream has been helpful in easing your knee and foot discomfort and that you appreciate its pleasant, non-medicinal scent.
Your feedback means a great deal to us, and we're grateful you took the time to share your experience.
Thank you for choosing us, and we wish you continued comfort and wellness!
Best regards,
Jason
I do truly enjoy the product
I do truly enjoy the product, My big issue is the time it takes to get it. My CC was charged more than 6 weeks prior to my product arrival. I feel this is excessive.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hi Bryce,
Thank you for taking the time to share your feedback.
We're delighted to hear that you're enjoying the product and that it has met your expectations. At the same time, we completely understand your concerns regarding the delivery timeline.
We sincerely apologize that your order took longer than expected to arrive. While we strive to process and ship orders as quickly as possible, occasional delays can occur due to high order volumes, fulfillment processing, or carrier transit times. We understand that waiting more than six weeks after your payment was processed is frustrating and not the experience we aim to provide.
Your feedback is appreciated and helps us continue improving our fulfillment and shipping processes so we can better serve our customers.
Thank you again for your patience and for giving Total Relief a try.
Kind Regards,
Aga
MyHiRelief
5 star on the product!!
5 star on the product experience... 1 star on customer service because for 2 months now NO ONE will return my emails and answer my concerns!
26 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Amy,
Thank you for your 5-star feedback on the product experience.
We're glad to hear you're happy with the product itself, and we also appreciate you taking the time to share your experience with our support team. We understand how important timely communication is when you have concerns.
We encourage you to reach out again at support@myhirelief.com so our team can look into this and assist you directly. We remain committed to ensuring you receive the support you need.
Best regards,
Jason
That there is still people in this world that live up to there word.
These people were very prompt and quick with their response. they stood for what they said they would do.
28 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Maude,
Thank you for your wonderful 5-star review!
We're truly grateful for your kind words. It's great to hear that our team responded promptly and delivered on our commitments.
Providing reliable service and earning our customers' trust are always our priorities.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
Staff were very understanding and very…
Staff were very understanding and very supportive with suggestions.
25 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Roberto,
Thank you for your 5-star review!
We're delighted to hear that our team was understanding and supportive, and that the suggestions provided were helpful to you.
Your kind feedback is greatly appreciated and motivates us to continue delivering caring and thoughtful service.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
Delivery on time and so far so good.
Delivery on time and so far so good.
26 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Raoul,
Thank you for your 4-star review!
We're glad to hear your order arrived on time and that things are going well so far with the product.
We appreciate you taking the time to share your experience. Thank you for choosing HiRelief, and we wish you continued comfort and all the best!
Best regards,
Jason
Order Issue…
I had an issue with my order and sent an email to support! I received a response within less than 24 hrs! My concerns were resolved quickly and I’m thankful for HiRelief support team!
23 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Jackie,
Thank you for your 5-star review!
We're delighted to hear that our support team was able to respond quickly and resolve your order concern efficiently.
Your kind feedback means a lot to us, and we're grateful you took the time to share your experience.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
The product works very well
The product works very well. I was quite impressed.
28 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Susan,
Thank you for your 5-star review!
We're delighted to hear that you're impressed with the product and that it's working well for you. Your feedback is greatly appreciated and means a lot to our team.
Thank you for choosing us, and we wish you continued satisfaction and well-being!
Best regards,
Jason
Bought with possibility of refund
Bought with possibility of refund. Was told cannot get refund on unused/ open product. Be sure to READ THE FINE PRINT before ordering.
26 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hi Henry,
Thank you for taking the time to share your feedback.
We're sorry to hear that our return policy did not meet your expectations. We strive to make our policies as clear and transparent as possible before a purchase is completed.
Our 90-day money-back guarantee is subject to the terms and conditions outlined in our return policy. Refund eligibility is determined based on those guidelines, including the condition of the product and the circumstances of the request. This helps us ensure a fair and consistent process for all customers.
We understand the importance of reviewing the policy before making a purchase, and we appreciate your feedback as it helps us continue improving the clarity of our communications.
That said, I’d like to personally review this and see what I can do. We have been unable to locate an account using the information provided in your Trustpilot profile, so I will look into this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Great Customer service
The customer support I received from Total Relief delivered the BEST communication ever from an online company.
Being in Australia I wasn't holding my breath due to other online companies experiences.
Total Relief not only have an amazing product that is second to none but they have the customer support to back it up.
Good on you from an aussie senior.
27 czerwca 2026
Opinia niezależna
Odpowiedź od MyHiRelief
Hello Janet,
Thank you for your wonderful 5-star review!
We're delighted to hear that you had such a positive experience with our customer support and communication, especially given your past experiences with other online companies. It's also great to know you're happy with the product itself.
Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your experience.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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