I am appalled with the services I am receiving!! I put an order in on the 7th ~July 2026 - not received it - can’t get anywhere, either by emails (10) or by telephone. Please do NOT buy from th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Do not use this site - made an order on 11th July . I have not received my order and my complaints emails have not been responded to . I think this company are fraudulent - do not waste your money.
No communication after initial order. Not delivered(after waiting full advised delivery window) Didn't respond to email. Didn't answer phone or respond to message left. Don't be fooled by the... Zobacz więcej
Ordered & paid in full for hair styler. Received confirmatory email advising would contact when delivery due. After one month, nothing. I emailed all various addresses to enquire when I could expect m... Zobacz więcej
1,2
Bardzo słaba
315 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Avoid this company
Avoid this company! They sent me a faulty product, and it took me two months to get a refund. They ignored my requests until I had to threaten legal action. Be aware, this is not a UK-based company.
2 sierpnia 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
Scam!!
Scam!!! Do not buy from this website. I purchased a cream £18.99 in May and still waiting on it being delivered. AVOID
20 września 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
That's scam
This is not a UK company. That's scam. They sent me the wrong size and when When I wanted to send it back I had to send ot back to China and I had to pay double of the price of the item. So I couldn't send the item back to claim my refund. It is a dodgy one. DO NOT believe them
2 września 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
!!AVOID!!
!!AVOID!!
I really wish I had checked here for reviews before purchasing from this company.
The goods were not as expected and way bigger than anticipated so imagine my horror when asked to return to CHINA at my own cost - half the cost of the goods.
The reviews are all five star of the goods on their website, I would guess as the names are similar that they may not be genuine reviews. Two weeks later I cannot see my one star review on the website…
BEWARE
RESPONSE TO THE RESPONSE
Thanks for the standard reply Mycosmeticslondon, I have already contacted you and been told in no uncertain terms that my only option is to pay for the goods to be returned to China at my expense. Not happy.
It should be possible to return to a U.K. address for the refund
12 sierpnia 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
ZERO STARS
Sadly I’ve joined the group of customers conned by these guys. Hopefully there is something the ASA can do to bring this company down **cue copy/paste response from customer service rep**
6 września 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
Don’t get sucked in. This is not a uk company! Absolutely disgusted with the con of…
Absolutely disgusted with the con of the brand name. 10 out of 10 for marketing - 0 out of 10 for product, returns and overall customer services. I feel so stupid to think this was a genuine company based in London. £50 out of pocket and like most customers on here unwilling to waste more money shipping back to China. Absolutely shocking. I hope nobody else gets taken in with this con. Buy your bras from M&S. I have even seen better quality soft bras on market stalls for £2 each. Save your money and buy local.
7 września 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
AVOID AT ALL COSTS
AVOID AT ALL COSTS. This company is so shady. Contrary to their website address, they are not based in the UK, the products are shipped directly from China. If you want to return something it takes weeks to get any information from customer service on the returns procedure (they literally take 3 days to respond to an email) , and then they expect you to ship the product back to China, at your own cost! This is not stated on the website clearly. Utterly ludicrous.
2 sierpnia 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
Waste of money
I ordered a pack of 3 bras which were supposed to give lift and shape , they are absolute rubbish, they don't do what they say they will , I got in touch to return them for a refund and was given an address in China , it would have cost £19.50 to send them back and as I'd already spent over £42.00 on them I didn't want to risk losing an other £19.50 , I didn't know if they would get there or if I would be given the refund so they were a complete waste of money , I think all the 5 star reviews on this product were a lie , do not buy from this company!!
24 sierpnia 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
If the item has to be returned, they ask the customer to post it to China. There is no assurance of post delivered or refund.
PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY
21 sierpnia 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
Product was very poor quality and unfit…
Product was very poor quality and unfit to wear. Three times I have asked for returns label and refund. Avoid at all costs!
17 sierpnia 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
Do not buy from this company
Goods took ages to arrive and were unwearable. Then discovered you can only return them to China at your own expense. Not going to risk that! Like others, I'm kicking myself for not researching them properly in the first place - was conned by the London title.
17 sierpnia 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
Avoid this company
Awful been over a month, and not received my items and they’re not getting back to me.
AVOID!!!!!
17 sierpnia 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
People need to be aware…
People need to be aware that on their site they have multiple reviews at 5 stars what you'll see though is the same names repeated over and over again it's a lie and a con. Still waiting for a response the item is not even close for size. Just don't order guys just not worth it. I'd like to add they made me send the parcel back to China!! No mention of this on their webpage with returns policy which is illegal I think. This company should be closed or looked into by trading standards. Still waiting for refund minus £19 shipping cost I've opened a case with my CC as I'm not having it. Remember stay clear con artists
2 sierpnia 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
AVOID THIS CHINESE COMPANY
AVOID THIS COMPANY. CHEAP PRODUCTS AT HIGH PRICES!
YOU HAVE BEEN WARNED!
The advertised products promise a lot, but sadly you will be disappointed, see other reviewers experiences! If you contact them to arrange a return in accordance with their published returns policy they will fob you off with promises of wanting to put things right! Try a telephone call - oh, that is a premium number and they take a cut of the telephone charges!
Yes, they do give a return address for your unwanted items, but guess what, it is China! You have to pay postage and you have no idea if they will in fact refund you! So probably not a good idea to send good money after bad! You have been warned!
8 czerwca 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
Total rip off merchants and no morals
One star is far too much of a rating for these scammers & robbers. The item I ordered and received was appalling quality, totally off in size and awful. 'Anita' says can only return to China, keeps replying with standard emails to ask how I would rate their help and assistance :(:( Really!!!!!!
Please do not buy from this company and wish to god i had reviewed them on here first.
15 lipca 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
Waiting for a reply from this company
Waiting for a reply from this company! Complete waste of money. DO NOT BUY ANYTHING FROM THEM!
8 lipca 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
AVOID!!!
AVOID!!!! how I wish I had done my research before spending and wasting £36 with this company…. no product received, no tracking update, no response to my complaint… Lesson learnt - feel like a right fool for not doing my homework…..
30 lipca 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
This is a Chinese scam company
Their response would suggest that they intended to rectify this matter. Don’t be fooled. I contacted them again.
NOTHING !
Update .. Taken so long to even respond to this. What do they expect to achieve ? They told me I had to send the defective items that didn’t work back to China … this response is just to make it look like they aren’t scammers. They are. I wasted money on their rubbish.
I have e mailed them anyway with the order number. Waste of time I suspect.
This is a Chinese scam company. Do not order from this company.
Order #21069 was junk that they sent me instead of hair straighteners and they have told me to return them to China EVEN THOUGH ONLY ORDERED FROM THEM BECAUSE THEY HAD A UK E MAIL ADDRESS AND UK ADDRESS.
AVOID AVOID AVOID THESE SCAMMERS.
27 lipca 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
This company is not worth one star
This company is not worth one star. Don’t buy from them. Completely scammed!
27 czerwca 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
if only I had read the reviews first
if only I had read the reviews first, a complete scam, ordered bras for after surgery and they would fit a five year old child not a L grown woman, was told if I sent back to china I would get refund. Total scam
sent from Unit 5 Trident way
Southall UB5LF. if anyone lives near and wants to pop round?
10 lipca 2024
Opinia niezależna
Odpowiedź od Mycosmeticslondon
Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.
Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.
For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.
We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.
Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.