security on lock /unlock is very serious if its lock its locked no access whether auto pay or not THANK YOU! Customer Jason has been available on many occasion and others who names escape me But Tha... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My Consumers Credit Union has improved so much unlike mass retail banks such as Wells Fargo, Chase & Bank of America and knowing I can make a deposit nor withdrawal from any credit union is amazing. T... Zobacz więcej
Face-to-face contact with your people in your Streamwood office has always been informative and pleasant. I only complaint would be what you people charge for new checks. I can’t understand why the si... Zobacz więcej
Over the past 27 years, I’ve worked with multiple banks and another credit union, but Consumers Credit Union is truly in a class of its own. The ease of getting questions answered, transactions handle... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Dane kontaktowe
Grand Avenue 4946, 60031, Gurnee, Stany Zjednoczone
- myconsumers.org
Membership - Banking - Credit - Lending
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Horrible experience with this credit…
Horrible experience with this credit union. I paid off auto loan and the credit union has not sent title to vehicle. I have called multiple times spending a minimum of 6 hours on the phone total. Employees tell me what I want the hear. Finally, an employee listened and admitted to me that they could not locate the title. Frustration continues as they finally located it after a another week of looking. Promised me I would receive the title yesterday however updates of tracking number show Consumers Credit Union still has not sent title. Waiting for return call for updates yet again. Worse experience I have ever had with a bank/credit union. Do not use. They like to pass you around on phone, with long wait times, listening to awful music that repeats itself every 30 seconds. And yes, I have been on hold on phone so long, I actually timed it.
Easy to use and understand
One less headache!
I have had ccu for probably 3 years or so have never had a problem. There so professional i feel guilty when I fall behind. They have always worked with me .Every issue I have they have treated me with respect.
I have been with CCU since they were…
I have been with CCU since they were Motorola Employees Credit Union (since 1994). The very thing I liked about credit unions like MECU has slowly eroded to the point that they have become as obnoxious and greedy as banks. I have my mortgage with CCU and recently, during normal working hours, my calls to their mortgage servicing center are forwarded to phone banks in India. These agents I have spoken with are absolutely clueless and a waste of time. So issues I have with homeowners insurance and escrow have become impossible to resolve.
I asked for my payment to be taken out…of my checking.
I asked for my payment to be taken out of my checking account and the man put it to my savings, There was not enough money in my savings so it said my payment was not made. I had to get back on the phone and get it fixed after being passed around on the phone It finally got fixed. Well we will see next payment. Gurnee credit Union smells so bad.
The CSR's and Management at our branch…
The CSR's and Management at our branch (Barrington Rd) is second to none.
Always friendly and helpful!
Great Credit Union Will Recommend
90% great
90% great. I hae minor problems within Zelle, locating payees and their requests for payment
If you like a credit union that lies…
If you like a credit union that lies and lies and lies, this is the one for you. They are wonderful until you are a member, then things go downhill quickly and steeply. Did I say that they lie?
Consumers Credit Union is "The Best Bamk!"
I have banked with Consumers Credit Union for
almost 30 years and they are the best bank I have
ever worked with! The staff is polite, professional
and always eager to assist me if I have a question.
I moved out of state several years ago and keep
CCU as my main bank because of their great service!
Fast professional service.
Helpful & kind.
Great employees
Great employees, always knowledgeable and eager to help. The service is exceptional. Every question asked will get a proper answer and great suggestions to help.
THE TEAM THAT CARES
Professional workers…
Willing to serve with positive attitudes…
Always pleasant…
Always mannerable…
Handling the renewal of a CD over the…
Handling the renewal of a CD over the phone was an easy, good experience where I didn't have to visit the AH location in person.
great customer service and easy app to…
great customer service and easy app to navegate
We always have excellent customer…
We always have excellent customer service with CCU. Recently we applied for a personal loan. Judy Alstrom was wonderful to deal with. Outstanding customer service. Went above and beyond and during the holidays!
Good customer service for helping me…
Good customer service for helping me out through the process of getting a car loan.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.
