I've been using MyCigara for vape supplies for a while now. There was a problem with a device in my last order becoming faulty after a short time. I contacted Customer Service and sent details of the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First experience with mycigara and I’m very happy about everything ! Service is top as well as communication, prices are competitive, delivery time okay. Goods with a good packaging. I’ll continue wit... Zobacz więcej
Reakcja na opinię
Had some issues with giving the wrong address, customer service were brilliant and my package arrived the day after they said they'd send it. Even included a free e liquid. Fast, professional and cust... Zobacz więcej
Reakcja na opinię
The order took place on 27 March for Italy, and never took place. They asked that I follow up directly with Italian Postal Office, and did little to nothing to help. I proceeded to follow up for quite... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O myCigara
Napisane przez firmę
AT MYCIGARA WE EXIST TO MAKE THE UK SMOKE FREE
MyCigara started from humble beginnings in Sheffield, Attercliffe back in 2012. Fast forward to present day where we now have physical stores all across the UK, ranging from Dumfries all the way down to London.
Through empathy, patience, and understanding, we strive to help you quit smoking once and for all. Our focus is, and always will be, on you.
TRANSPARENCY
We tell you what you need to know in a clear, honest, and friendly manner. That way, you can rest assured knowing that you are receiving impartial advice suited to your needs.
EXPERTISE
We help you make the right choice the first time. By giving you the information you need, we help you make informed decisions to find exactly what you want.
CONVENIENCE
Website or in store, MyCigara works around you to ensure that you get what you need when you need it.
EXPERIENCE
It’s the experience, not the product, that people remember. We work to create a positive, memorable experience so we become your trusted vape source.
MyCigara started from humble beginnings in Sheffield, Attercliffe back in 2012. Fast forward to present day where we now have physical stores all across the UK, ranging from Dumfries all the way down to London.
Through empathy, patience, and understanding, we strive to help you quit smoking once and for all. Our focus is, and always will be, on you.
TRANSPARENCY
We tell you what you need to know in a clear, honest, and friendly manner. That way, you can rest assured knowing that you are receiving impartial advice suited to your needs.
EXPERTISE
We help you make the right choice the first time. By giving you the information you need, we help you make informed decisions to find exactly what you want.
CONVENIENCE
Website or in store, MyCigara works around you to ensure that you get what you need when you need it.
EXPERIENCE
It’s the experience, not the product, that people remember. We work to create a positive, memorable experience so we become your trusted vape source.
Dane kontaktowe
GM House, Wilkinson Way, BB1 2EH, Blackburn, Zjednoczone Królestwo
- 01302 320871
- info@mycigara.com
- mycigara.com
4,1
Dobra
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od myCigara
Dear Agnieska
Thank you for your feedback!
We look forward to hearing from you again.
Shipping was fast for international
Shipping was fast for international. Pods were pretty good.
21 stycznia 2021
Odpowiedź od myCigara
Dear Dev
Thank you for taking the time to leave us a review. We appreciate your feedback.
We look forward to hearing from you again.
Odpowiedź od myCigara
Dear Liannerox
We appreciate you taking the time to leave us some feedback on our service. We look forward to hearing from you again.
Love these vape juices
Love these vape juices. Quality. Better than other places and good value
20 stycznia 2021
The liquid as ordered arrived 2 days…
The liquid as ordered arrived 2 days after ordering.
A great service when the shops are currently closed.
20 stycznia 2021
Odpowiedź od myCigara
Dear Roy
Thank you for your feedback on our service.
Please do get in touch if you need any assistance and we will be more than happy to help
Super helpful !
20 stycznia 2021
Brilliant service arrived quickly
Brilliant service arrived quickly , customer service brilliant too
19 stycznia 2021
Odpowiedź od myCigara
Dear Sarah
Thank you for your feedback. I'm happy to hear that you have had a good experience with us.
Please do get in touch if you need any assistance.
Great service and great value
18 stycznia 2021
Odpowiedź od myCigara
Dear Sandra
Thank you for taking the time to leave us a review.
If you still require some assistance with your device, please do get in touch with us at info@cigara.co.uk.
Odpowiedź od myCigara
Dear Lee
Thank you for your feedback.
We look forward to hearing from you again.
Brilliant customer service
Had some issues with giving the wrong address, customer service were brilliant and my package arrived the day after they said they'd send it. Even included a free e liquid. Fast, professional and customer focused which is more than you get from most Internet shopping services, well done.
17 stycznia 2021
Odpowiedź od myCigara
Dear Amy
Thank you for taking the time to leave us a review. We appreciate your feedback as it helps us improve our customer service.
Please do get in touch if you need any further assistance and we will be happy to assist you.
Once again excellent service
16 stycznia 2021
Odpowiedź od myCigara
Hi William
Thank you for your feedback.
We look forward to hearing from you again.
Straight forward order recommend
16 stycznia 2021
Excellent service
16 stycznia 2021
Odpowiedź od myCigara
Dear Ian
Thank you for your feedback. We appreciate your custom.
Please do get in touch if you require any assistance.
Happy enough...
The service was good and my order arrived on time but I didn't get the free nic shots that where advertised with the e-juice I ordered.
16 stycznia 2021
Odpowiedź od myCigara
Nicotine Shots - VY 1943 8489 1GB
Thank you
Thank you ! Will recommended for sure! I had some issue on the begining with my order some where stuck or lost by royal mail and custumer service was very helpfull!! Sended again my order and received so quick !
14 stycznia 2021
Odpowiedź od myCigara
Dear Gabriele
Thank you for your feedback on our service.
I'm glad we managed to resolve your issue and that you have now received your order.
We look forward to hearing from you again.
Super fast delivery for no extra cost!
14 stycznia 2021
Odpowiedź od myCigara
Dear Jane
Thank you for taking the time to leave us a review. We appreciate your feedback.
We look forward to hearing from you again.
If you require any assistance, please do not hesitate to get in touch.
Only negative is the delivery service…
Only negative is the delivery service using royal mail
14 stycznia 2021
Doświadczenie Trustpilot
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