Ken's customer service was excellent. He squeezed my car in by a last minute request on the same busy day (a Saturday) to get 4 new tires fitted. Could not fault the process, price or service. Thank... Zobacz więcej
Lokalizacja
Zmień lokalizacjęTuggeranong Hyperdome, Enter off Reed Street North, 2900 Tuggeranong, ACT, AU
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to communicate with, polite and friendly staff. Good deal on the tyres we bought. Our car has a smoother ride since the new tyres were fitted. So we are very happy with our experience at... Zobacz więcej
Quite a good job done at a reasonable price. Also in a convenient location. Only criticism is that the operator seemed miffed when I brought my car to the front of the office - told me not to park th... Zobacz więcej
When you need someone to get you on the road again, MyCar Tyre & Auto at Tuggeranong are my preferred car care specialists. From a car service, wobbly issues, wonky wipers to a flat tyre, they have re... Zobacz więcej
Informacje dotyczące firmy
- Wulkanizacja
- Elektryk samochodowy
- Sklep z akumulatorami
- Naprawa samochodu
- Mechanik samochodowy
- Wymiana oleju
O mycar Tyre & Auto - Tuggeranong
Napisane przez firmę
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Dane kontaktowe
Tuggeranong Hyperdome, Enter off Reed Street North, 2900, Tuggeranong, ACT, Australia
- (02) 6129 8110
4,7
Doskonała
424 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Almost 4 hours wait for a 1 hour service
Pretty disappointed in the service I received. I was told to come in earlier for my appointment which was a vehicle inspection which I did. I had to then wait almost 4 hours for my car to be ready- for an inspection that was expected to take 1 hour. I had to walk around the shops with my newborn baby. No apology for the wait from staff. The only reason I’m not giving 1 star is because the inspection was completed at a satisfactory standard.
17 stycznia 2025
Odpowiedź od mycar Tyre & Auto - Tuggeranong
Hi Kate,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
We ordered Tyres x 4 to be fitted.
We ordered Tyres x 4 to be fitted and then had to adjust the day to suit as a quick change.The MyCar service centre did this for us and fixed up a size issue with Tyres.
They also got Tyres ordered in sooner.
Great service provided at a busy time for them and us.
14 stycznia 2025
Great quality service
Really pleased with our recent car service - car is running beautifully afterwards! Staff are extremely courteous and professional too. Outstanding.
3 stycznia 2025
Never again
Never again, manager was gruff and rude, forgot to book my car in for a simple job plugs and coil pack, and did not like me telling him had served me days before and apparently booked the car in. When I went back to pick up the car the job was not done and made up excuses they’re too busy, there are other problems with car which I checked we’re false, and he referred me to a friend who had a mechanical business. A very suspicious experience and never will use mycar again.
3 stycznia 2025
Odpowiedź od mycar Tyre & Auto - Tuggeranong
Hi Mark,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service!
It was easy to drop off and pick up my car. There was communication throughout the day. The staff were professional and friendly.
10 stycznia 2025
The manager
The manager, Anthony, was fantastic. Despite being short-staffed he got the job done quickly and looked after all the customers that came in while I was there. He was absolutely terrific!
8 stycznia 2025
Excellent service and care
Excellent service and care. They fit me in for emergency breakdown service when most other branches were fully booked. Very grafeful
18 grudnia 2024
Anthony has been an absolute legend…
Anthony has been an absolute legend helping to get my cars sorted.
20 grudnia 2024
Vehicle ready on time and I was…
Vehicle ready on time and I was contacted before they proceeded with additionally required service.
Anthony is a friendly, professional person to deal with.
3 stycznia 2025
The team are professional and don’t…
The team are professional and don’t take advantage at all, always being transparent about the condition of my vehicle and any work required.
3 stycznia 2025
As a customer for a long period of time…
As a customer for a long period of time Anthony has always been forthcoming with professional advice.
I always know my car is in good hands.
23 grudnia 2024
Great customer service
Welcoming and professional staff who go above and beyond to ensure you are happy and looked after.
21 grudnia 2024
Friendly efficient service
Friendly efficient service. The 2 people who assisted me went out of their way to help me.
11 grudnia 2024
Fantastic as always
Fantastic as always
Mycar fit me in so that I could travel safely this holidays with my young family
I'm so grateful to have such an accommodating and supportive mechanic team looking out for us
Thankyou mycar Tuggeranong!!!
🙏🙏🙏
17 grudnia 2024
Efficient and friendly staff
My day got off to a rough start with a flat tyre but the friendly and efficient staff at MyCar Tuggeranong got me back on the road and off to work in minutes! Will happily recommend to everyone!
17 grudnia 2024
Opinia niezależna
Doświadczenie Trustpilot
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