Exceptional customer service , Callum was able to fit my car in for new tyres , although already busy and understaffed at the time .He also gave good advice regarding types of tyres appropriate for... Zobacz więcej
Lokalizacja
Zmień lokalizacjęCorner of Ballarat Road, and Harvester Road, 3020 Sunshine, VIC, AU
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Scheduled my 90,000 km logbook service online to take advantage of one of mycar’s amazing promotional offers. Layla was absolutely fantastic from the moment I dropped off my car to the time I picked... Zobacz więcej
Vinny and his team are great. Started going to them when my capped pricing finished at the dealership and they stopped offering a loaner car during the week, and don’t do Saturdays. Sunshine mycar Tyr... Zobacz więcej
I called in today @ 4pm with a punctured rear “run flat” tyre…the team here were more than happy to help instantly taking the tyre off & repairing it. No waiting time, professional staff with an excel... Zobacz więcej
Informacje dotyczące firmy
- Wulkanizacja
- Elektryk samochodowy
- Sklep z akumulatorami
- Naprawa samochodu
- Mechanik samochodowy
- Wymiana oleju
O mycar Tyre & Auto - Sunshine
Napisane przez firmę
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Dane kontaktowe
Corner of Ballarat Road, and Harvester Road, 3020, Sunshine, VIC, Australia
- (03) 8585 7167
4,7
Doskonała
267 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They were very attentive to my car…
They were very attentive to my car issues and thoroughly explained the mechanism and what was potentially happening. Super friendly and nice staff. Highly recommend
26 września 2024
Happy customer
Service was quick and convenient.
Finished within estimated time frame, no hassle.
Located next to shopping centre. The boys at Sunshine were done with the service way before I was done with my day out.
Thank you, I'll be return for my next service.
24 września 2024
Great experience
Vinny and the team really looked out for me and took great care of my care. Very good people!
13 września 2024
Excellent customer service
Excellent customer service. They were very attentive and showed me the problem that needed to be fix with clarity. They actually brought the car piece to explain more simply. I can't recommend enough.
19 września 2024
Great friendly service and very helpful…
Great friendly service and very helpful would recommend to my friends
19 września 2024
Always a great experience at sunshine…
Always a great experience at sunshine Mycar. Vinh is always really helpful, the work is completed quickly and the team is upfront and honest about cost.
18 września 2024
Easy to communicate with
Easy to communicate with, no fuss, target times met with no hiccups, competitive pricing.
11 września 2024
The manager was very helpful and…
The manager was very helpful and friendly . He explained what the car needed.
The work was completed before the required time asked for
The only reason I gave one less star was the seat covers were left in a dirty state with grease /dirt/ hand stains on them ..which I did speak to manager about and he got a worker to promptly clean them .
Would recommend disposable seat covers be used by mechanics to protect the customers seats in future ..
But overall very happy with service and price . Thank you
12 września 2024
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
The customer service was great
The customer service was great, however the suggested report for repairs was outrageously expensive and inaccurate, I have had another mechanical report and less than half the items that your people suggested that needed repairs actually need doing, so that is very disappointing that you try to misinform customers.wont be using this place again.....
11 września 2024
Odpowiedź od mycar Tyre & Auto - Sunshine
Hi Geoff,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
We have passed your concerns onto our Operational management team to investigate any issues with the pricing on the quote provided.
Kind regards
mycar Team
Good Work with timely manner!
11 września 2024
Excellent management
Vinhe always makes the visit to the Sunshine Store an excellent experience. Everything promised completed in a great timeframe and under the quoted price.
5 września 2024
Service and timing belt change
I had a fair bit of various things done to my car and I was told what needed to be done and how much it would cost. I have a car that is just over 20 years old and at the moment need to keep it running as long as possible. The guys did a great job. They did my timing belt, and the car was running a bit sluggish. So I called back the following day and they adjusted the timing and now my car runs really well. I have not yet had a bad experience with the service at Mycar and will happily take my car there for future service. Thank you.
31 sierpnia 2024
Odpowiedź od mycar Tyre & Auto - Sunshine
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
If you wish to discuss your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au.
Kind regards
mycar Team
Great service very friendly explaining…
Great service very friendly explaining everything that needed to be done with the car .
Would highly recommend.
24 sierpnia 2024
Prompt support
Prompt support
Vinnie was very prompt, able to fit me in and provided advice and quote when I had an issue with tyre. Ordered replacement tyre and all sorted in 24 hours.
20 sierpnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.