Easy to book in on day I needed. Early call to advise of works required and proceeded only after I approved. Necessary items- always feel get quality care and car ready for pick up. Good updates.
Lokalizacja
Zmień lokalizacjęPoint Cook Town Centre, 5 Main Street, 3030 Point Cook, VIC, AU
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing Manager Jeremy and Great Team Member Jesse ….. going above and beyond in looking after their customers ! Many thanks MyCar Point Cook. Thank you Julius M for putting these two legends here in... Zobacz więcej
Professional, friendly, and very helpful. I own two MB vehicles and have trusted Mycar Auto Point Cook for my tyre services over the past 8 years. Their service is excellent, prices are reasonable,... Zobacz więcej
Easy booking, clear pricing, and friendly staff. Wheel alignment and balancing were completed earlier than expected, and my car feels much better now. Happy with the service.
Informacje dotyczące firmy
- Wulkanizacja
- Elektryk samochodowy
- Sklep z akumulatorami
- Naprawa samochodu
- Mechanik samochodowy
- Wymiana oleju
O mycar Tyre & Auto - Point Cook
Napisane przez firmę
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Dane kontaktowe
Point Cook Town Centre, 5 Main Street, 3030, Point Cook, VIC, Australia
- (03) 8585 7168
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All works very smoothly
All works very smoothly - able to drop my car off early and work done quickly. Easy and professional interactions.
Not the best experience
I went there as per recommendation from a colleague.. was a real disappointment interacting with guy called Jeremy, he was indeed so rude. Management should look into how employees interact irrespective of their workload. That guy said there are so many clients ..... but that should not decide on way you engage with customers. Next day, was more pleasant interaction with employee there(don't know name) .. but over all don't think I'll come back... as I was overcharged , I paid around 360 for the same Tyre at Mercedes dealership in July 2025.
Poor Service and Shockingly Bad Customer Care
I had a very disappointing experience after getting my car serviced here. A warning light appeared a week later, which is concerning. The customer care was unprofessional and passively aggressive when I raised the issue. Worst of all, when I expressed fear for my safety, the staff member said, "I don't guarantee it," showing a complete lack of responsibility. Avoid this place if you value professional service and peace of mind.
Great servicing very helpful staff and…
Great servicing very helpful staff and reasonable prices.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Poor communication skills
The thing that I always dislike about you is the very poor communication skills in the reception desk in point cook branch. I think there is a lot to improve in " customer service" and "communication skills" in the front desk people. First I thought it is about racism and the guy standing there does not find me good enough to respect just because I have different hair and eyes colour, however later I realized its a culture there to disrespect the customer no matter who is standing behind the desk. They should learn greeting is important, smiling is important, proper explanation is important, eye contact is important and lastly body language is also very important. They should learn to try to help the customer, not to impress them

Odpowiedź od mycar Tyre & Auto - Point Cook
Very friendly staff and quick service.
Prompt & efficient service
Exclent professinal servise zis what…
Exclent professinal servise zis what theybprovide, and staff are very friendly
My car is revving it up
Good Service, car was finished by lunch time and they advised what would need to be looked at next service.
good service.
To The Point Cook Team
I was happy with the respectful way I was attended to and I also mentioned I would be back to Point Cook for future services thank you Point Cook Team
Really helped with short time
Don't forget your Flybuys
All was as per agreed timelines, including prompt booking, drop off, and pick up.
Courteous reception staff but was not prompted about Flybuys until I had paid and it was then too late.
Excellent workmanship
Excellent workmanship
Manager & staff very friendly and trustworthy.
Staff very helpful and accommodating…
Staff very helpful and accommodating thank you, and thank you for the follow up.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







