I had my car serviced here for the 2nd time and couldn’t be happier with the experience. The staff were friendly, professional, and took the time to explain everything clearly. The service was complet... Zobacz więcej
Lokalizacja
Zmień lokalizacjęFigtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525 Figtree, NSW, AU
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Got booked in really quick, staff were all really well presented and I had good communication throughout. All costs were discussed and explained and when I approved something, they got it in super q... Zobacz więcej
Easy to book - I was hesitant to pay upfront but I think I actually preferred it once I got there as it meant no hassle. They were open on the pricing and made sure I was called before replacing th... Zobacz więcej
When dropping my car in for a rego check, the attendant was friendly and professional. My car needed some further work and the booking was quick and painless. The team kept me updated on how the work... Zobacz więcej
Informacje dotyczące firmy
- Wulkanizacja
- Elektryk samochodowy
- Sklep z akumulatorami
- Naprawa samochodu
- Mechanik samochodowy
- Wymiana oleju
O mycar Tyre & Auto - Figtree
Napisane przez firmę
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Dane kontaktowe
Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525, Figtree, NSW, Australia
- (02) 9212 8945
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very polite service from staff.
Very polite service from staff.
I had my cat in for a service, unfortunately they didn’t remove the service warning on my dashboard. I told them and they fixed it very fast with an apology. Highly recommend!
Friendly staff
Fantastic experience & great people!
The people at mycar figtree are just really friendly and explain things when I have no clue what they’re talking about. Appreciate them taking the time to communicate and make sure I’m okay with everything.
Overcharged. Sales over service
I made an error with the booking by inadvertently selecting a 10K log book service instead of a 100K log book service. The manager, Nick, called me after I dropped the car off to say that there would be an additional charge as spark plugs need to be replaced on a 100K service. I agreed and I thought all was good. I received a call from the manager a couple of hours later to say that the car actually needed a 120K logbook service because the 100K had been signed off in the logbook and that there would be an additional charge again. He also said that my tyres and front brakes needed replacing. I asked for a quote on the brakes which was $50 higher than the online quote that I had already received from a separate enquiry that I had made with MyCar.
I was now angry that he was trying to upsell me on everything he could and said no to all of his suggestions and just do a 100K service. After I picked the car up that afternoon, I was reviewing the invoice and he had notes saying the customer refused a 120K service, new tyres and brakes.
So he ended up doing a basic service and charging me for a 100K logbook service. On top of that, a 100K service for a 2016 Honda Jazz does not include the spark plug change that he charged me extra for. The manager either lied to me or doesn't know what he's talking about. He also overcharged me more than $300.
I thought I could trust a large brand like MyCar but have since spoken to people who have had a similar experience with them going the hard upsell and being shifty on pricing.
Highly recommended
The team were professional, courteous and helpful. Will be recommending their services.
Pleasant, friendly, trustworthy and accomodating
Pleasant, friendly and trustworthy front desk staff. Always happy to provide advice and accommodate needs.
Quick service
A huge shout out to Nick and the team…
A huge shout out to Nick and the team at MyCar Figtree.
They offer a thoroughly detailed servicing.
Their professionalism is second to none.
Fees and charges are transparent leaving no surprises.
There is no place I would rather take my vehicle.
Feel safe on the road and extremely well cared for by the team!
Thank you so much.
Always reliable
Always reliable, open and honest and great value. Wouldn’t go anywhere else.
Very friendly and very helpful go out…
Very friendly and very helpful go out of their way to help with any requests
Best In Services
Overall, my experience was exceptional. Their knowledgeable staff, efficient service, and fair pricing have made them my go-to for all my tyre needs. I highly recommend them to anyone in the Wollongong area looking for reliable and trustworthy tyre service.
Although there were some problems with…
Although there were some problems with ordering needed parts, I am completely happy with the service because I can feel my as a new car.
I am definitely going to be back for my next service.
Great service
Competent, efficient, courteous staff who completed the work in a timely fashion.
They used my warranty on changingmy…
They used my warranty on changing my tyres without me even asking. I was very happy that i didn’t even have to mention it.
Fast efficient service
Fast efficient service . Professional friendly guy on reception
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







