mycar Tyre & Auto - Brandon Park Recenzje 

313
Wynik TrustScore: 4.5 na 5

4,6

Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170 Wheelers Hill, VIC, AU


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The team was extremely accommodating to fit my vehicle in on very short notice due to an oil leak. They were upfront about costs and were great with providing updates during the process. They were als... Zobacz więcej

Oceniono na 5 z 5

The Receptionist is very polite and super helpful. His knowledge about car is also great Book 4 new tyres replacement a day before. Pop up earlier than appointment time. When i get there, the... Zobacz więcej

Oceniono na 5 z 5

The team at Brandon Park store delivered extremely good service. I replaced my old tires with a set of new Pirellis from the black Friday sale at this store. Dilupa and his team were very friendly and... Zobacz więcej

Oceniono na 5 z 5

I recently had my car serviced at MyCar Brandon Park, and I couldn’t be happier with the experience. Dilupa and the entire team were incredibly helpful from start to finish—genuinely one of the best c... Zobacz więcej


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Elektryk samochodowy
  3. Sklep z akumulatorami
  4. Naprawa samochodu
  5. Mechanik samochodowy
  6. Wymiana oleju

O mycar Tyre & Auto - Brandon Park

Napisane przez firmę

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Dane kontaktowe

  • Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170, Wheelers Hill, VIC, Australia

  • (03) 8585 7118

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

313 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(313)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 32 273

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Store Staff’s Mistake

I pre ordered tyre at the Boxing Day Sale and have been patiently waiting for more than a month. There has been no communication from the store and I had to chase up all the time. Until last week, I requested the store to replace tyre immediately as mine was not roadworthy anymore. Then I’ve been told that the tyre ordered were wrong and I had to pay over $400 extra. I personally went to Brandon Park store on Boxing Day, the staff there instructed me and placed order on my behalf. I had no idea of what tyre been ordered and trusted the staff as they know better than me. I don’t understand how could the tyre be wrong and it’s been ordered by your staff who should have comprehensive information and knowledge on tyre. I don’t think it’s fair that I had to pay over $400 extra due to your staff’s mistake!

1 lutego 2025
Logo mycar Tyre & Auto - Brandon Park

Odpowiedź od mycar Tyre & Auto - Brandon Park

Hi Nan,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Oceniono na 1 z 5

The guys left my car parked without the…

The guys left my car parked without the handbrake on!!! It was parked on a slight upwards and angled slope. I was told it’s because it wasn’t manual it was fine!

Wasn’t very comforting to get in my car and thinking that I’m about to pass out because the car is rocking forward

31 stycznia 2025
Logo mycar Tyre & Auto - Brandon Park

Odpowiedź od mycar Tyre & Auto - Brandon Park

Hi Michaela,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Oceniono na 5 z 5

Really quick handover of car

Really quick handover of car. They were super busy when I dropped off the car, but very polite and did a great job!

I’m really happy with the service I received.

21 stycznia 2025
Oceniono na 3 z 5

Not as good as usual - work organisation issues?

The guys were, as always, helpful and polite and the work seems fine. The problem this time was with timing. I booked in for tyre replacement on Monday, but they were flat out so I offered to come back when it was quieter, to relieve the stress for them. We settled on Thursday at 8.30 and I was waiting for the work to be done. Told it would be 2 hours I returned to find it had not been started and I hadn’t been called. It took another hour and a half to complete the work - 3 1/2 hours for 4 tyres. Disappointing and not their usual.

9 stycznia 2025
Logo mycar Tyre & Auto - Brandon Park

Odpowiedź od mycar Tyre & Auto - Brandon Park

Hi S​ and K,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Oceniono na 5 z 5

Friendly & efficient

Friendly, helpful staff. Work (new tyres) completed quickly and efficiently on my Q5. Will use them for my next scheduled service.

7 stycznia 2025
Oceniono na 2 z 5

My tyre was not ready (nail in tyre)…

My tyre was not ready (nail in tyre) the next day when I was told it would be ready.
Counter staff answered phones in preference to a customer before them, more than once.
I am in retail and a customer standing before you takes precedence to phone ringing

10 grudnia 2024
Logo mycar Tyre & Auto - Brandon Park

Odpowiedź od mycar Tyre & Auto - Brandon Park

Hi David​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

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