Took my car to MyCar at Benowa and couldn’t be happier with the service. The team is super friendly, professional, and they get everything done quickly without cutting corners. You can tell they rea... Zobacz więcej
Lokalizacja
Zmień lokalizacjęReddy Express Service Station, corner of Ashmore Rd &, Glyn Street, 4217 Benowa, Queensland, AU
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Mycar Tyre and Auto in Benowa are 5 star service They went above and beyond to help me recently right on closing time. They stayed back to find out why my engine was overheating, explained that my ra... Zobacz więcej
Very happy with the service. Booking was easy, the customer service was great,and the team was thorough with my car service. Everything was explained clearly and the whole process was smooth and profe... Zobacz więcej
These lads were nothing but helpful from beginning to end. I had broken down in surfers paradise and my car was towed to MY CAR BENOWA. I live in Northern New South Wales. I couldn't have been... Zobacz więcej
Informacje dotyczące firmy
- Wulkanizacja
- Elektryk samochodowy
- Sklep z akumulatorami
- Naprawa samochodu
- Mechanik samochodowy
- Wymiana oleju
O mycar Tyre & Auto - Benowa
Napisane przez firmę
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Dane kontaktowe
Reddy Express Service Station, corner of Ashmore Rd &, Glyn Street, 4217, Benowa, Queensland, Australia
- (07) 3215 8303
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing helping and elderly lady get back on the road.
Helped put an elderly lady with flat replacing tyres at zero notice to get her home safely. Awesome young men. Give them a reward.
Mechanics Were To The Point
The guys were to the point, asked questions to me & were very factual with their vehicle assessment. I've been taking my two vehicles to this workshop for 5 years and the service is comprehensive. The reminder of next service sticker on the windscreen is always helpful.
Called when car was ready!
Fast and professional.
This my second vehicle serviced in 2…
This my second vehicle serviced in 2 days. Very happy with service personnel interaction and the work they did. Presentation of vehicle on completion was excellent. Happy with the price of the tyres and the logbook service.
My experience with mycar was great
My experience with mycar was great. I booked it in for a service and they made the appointment very easy. They were kind and very helpful/knowledgeable. I’ll only be going there from now on, thank you!
Prompt repairs
The car was completed in the same day as advised, the problem was diagnosed and I was able to use Zip pay as have some money I can't access at the moment.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Mismanagement and stupid rejection of after sales service
Bought set of tyres during Pirelli half price Black Friday sale. Arranged for fitment at Benowa branch to a second set of wheel rims I had. They called and day/time set to fit. Wheels dropped off and was told to return at 5.30pm, I couldn't so arranged to go back next day. Went back 80 kms and tyres still not fitted. Totally disorganised. No-one accepting responsibility. To the credit of a mechanic named Matt he fitted up then and there, however I found a balance weight fallen off when got home. Tried phoning store over & over but no answer, just a recorded message telling me I was in the queue, etc. so decided to go in and kept call open, and in phone queue half an hour whilst driving there. On arrival a bearded man boasted to be the manager reckoned phones working even though my call was still connected and in the queue and I put it on speaker for him to hear for himself. He outright refused to balance the tyre (a 3 or 4 minute job) 'cause he was just too busy. Yeah! Too busy standing behind the counter to get his hands dirty. Would have taken less time to fix than to argue and be disagreeable and stupid with me. So, dreadful follow up service at this branch. I'll go to another where someone is actually properly managing customer expectations and knows what service - and after sales service actually means. I guess you get what you pay for.

Odpowiedź od mycar Tyre & Auto - Benowa
Positive experience
Friendly staff, fixed my tyre puncture promptly. I have used them a few times and it has always been a positive experience. Would definitely recommend to others.
The oil cap was left off
The oil cap was left off.
Oil has leaked throughout the engine bay.
Oil is very low and I’ll be taking the car back to the shop on Monday morning, fortunately it is only 200m from my house so it can be driven there safely on low oil.
The washer fluid cap was also left off, the engine oil has gone through the washer fluid and contaminated the water which caused an oily film on the windscreen when the washer was used. Any damage to the engine will be the responsibility of My Car Benowa.

Odpowiedź od mycar Tyre & Auto - Benowa
Quick and honest resolution of a…
Quick and honest resolution of a puncture repair problem sorted
Mycar is close to home so quite…
Mycar is close to home so quite convenient. The service was efficient and cost effective without trying to upsell or add uncessary charges.
I will definitely return for my next service.
Great Team and Pricing.
Great Team and Pricing.
Work was completed in a time frame that was promised before hand.
I have been a customer for a few years and get all my cars serviced here and always have had a great experience.
Great customer service
Customer service was very helpful and explained everything that was done.
A call was made to inform us what needed to be fixed and the price before anything was worked on.
All went well
All went well, notified of wheel alignment, which was also completed following notification and prior to pick up. Only problem was "blossom clutter" from trees due to heavy wind.
Good service on time and known cost
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







