Bandou Recenzje 

I’m very pleased with the customer service I received. I reached out to the support team as I couldn’t find my order number or confirmation email. They replied the same day with my tracking information and the order was delivered. The headphones looks lovely and I’m excited for my daughter to try them out. I just wanted to shout out the support team as they were excellent. Thanks Macel!

Beautiful products, my toddler interested & loves learning

To date I have been kept informed of what is happening. Will update again when item arrives

My son doesn’t fly very well and doesn’t keep on regular headphones. I bought him two headbands and he loves them. Can’t believe the quality of them and the speaker sound is so clear.
Very happy with my purchase and they even fit my head too!

For some reason when I ordered the headband that I wanted the webpage for some reason changed to the standard which is the shark one which is the one I received.
I did report to the team who said there are no issues as I did request the one that arrived.
I wanted to return and then they asked me to return the item back to Canada (purchase was from UK) so the shipping cost was of about £16 which was too high to pay on top of the cost and shipping paid for the item.
I had to end up staying with a headband that I don't want as the shipping cost was really high.

Quality i m not happy. Way to big for my baby.cant return coz would have to pay for return.Pakage came to late so couldnt use anyway.

Returns are challenging takes a long time to get them to agree to take a return and when they finally do YOU pay shipping back to Canada and it costs almost as much as the products original price. Make sure you want this before you buy it because it’s not really returnable unless you reside in Canada.

Dishonest offers -
I have seen these advertised and keep looking at them for my 2 daughters as we are due a long flight.
I got an email to say sign up and you will get 30% off. I did so and when the link came through and you clicked on it , it met just going to the already 25% off that I could get without signing up. I contacted the customer services who said it was a glitch.
Really dishonest marketing to get hold of people’s details but not fulfilling the promise

Ordered at the start of February for a holiday at the end of February.

No communication from the conpany so when we chased up they informed us that the item was out of stock so they were jsut waiting to get more in before dispatching.

If you are going to do this then email the customer to let them know. Had to cancel the order as a result as it would not arrive. Apparently 4 weeks is too shorter lead time.

Bought this for our grandson as a Christmas gift. This item was packed extremely well, arrived on time and has been made to a very high standard. Would highly recommend 😁.d

Thought my 13 month old would rip straight off but he didn’t mind them at all, I ended up taking them off him! I am feeling less anxious about taking him for the first time on a plane this summer so we’ll worth it! I think the sound was clear and plenty loud enough.

Absolutely love them! My son so enjoys it when we travel. They are so comfortable for him, and we love it because we don't have to listen to what he is watching. Highly recommended.

We used Bandou for my grandson's first flight aged 9mths and he slept for almost the entire flight wearing his headband connected to my phone! He didn't have any problems with take off and landing either.
My only problem was that the band was a little too big for him so we had to improvise with a hair bobble to shorten the elasticated section. And he doesn't have a particularly small head.

The headband works. Granddaughter loves it.
Free item cheap poor quality. QR code not relevant for a kid

Just would like to special mention Macel from the supports team she handled my concern promptly, professionally and showed empathy along the process. She arranged for a replacement of my lost parcel. This shows that the company is not only after profit but makes sure that their customers are happy and get what they paid for. Thank you Bandou and Macel!

These headphones are very comfortable and the audio is great. Our kids used them on a flight. They barely take any space in uour bag. Great purchase!

Headphones were very nice, but my toddler does not like anything on her head so they didn't work for us. Customer service was so exceptional they issued a refund straight away and with no fuss whatsoever can't praise them enough

Item arrived absolutely damaged from the outside all the way to the product itself. It is clear from the label that I got a returned product, they didn’t even change the packaging as you can see the old label underneath. Not what I’d expect having paid £30 for a little headphone!

Really quick delivery, great quality .
However im sure there was an offer on for a free gift, but i didnt receive a gift with them.

My order did not arrive in time for my trip despite allowing the right amount of business days for this to happen. Any parent knows how stressful that is if you’re counting on something to make your long flight easier and then suddenly you’re out of luck… I emailed the company to explain and all that happened was giving me return instructions - no discount code or refund. In my opinion that is bad customer service.