Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Informacje dotyczące firmy

  1. Sklep z walizkami i torbami

Napisane przez firmę

The revolutionary travel backpack with a built-in vacuum compression system that allows travelers to maximize packing space by reducing the volume of their clothes and other items. This technology eliminates concerns of overpacking when traveling. Upgrade your organizational game today with our unique travel bag.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

18 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Voglio condividere questa esperienza…

Voglio condividere questa esperienza con voi.
Io e un mio collega abbiamo ordinato due zaini dal sito Backvac, purtroppo per problemi che non dipendono da questa fantastica azienda (ma da chi si occupa della spedizione internazionale) i due zaini viaggiano in maniera separata.
Uno dei due zaini arriva normalmente e l’altro non viene mai consegnato al legittimo acquirente (sottolineo e ripeto per colpa del corriere e NON di Backvac).
Dopo varie verifiche, indagini ed email scambiate con il loro celere ed efficiente servizio clienti Backvac per riparare al danno fatto da terze parti decide di rimandare uno zaino sostitutivo, dimostrando comprensione e dedizione al cliente anche per problemi che non dipendono da loro!
Prodotti fantastici, robusti e di ottima qualità!
Servizio clienti eccellente!

31 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Best Practical Bag Till Date

Got the BackVac Pro Max recently and I’m really impressed. The material feels very genuine and high quality. I really like the vacuum packing idea because it lets you fit a lot more items inside than a normal backpack. Another great thing is that when the bag gets heavy on your shoulders, you can simply roll it, which makes traveling much easier. The built-in weight scaler is also amazing and very useful before heading to the airport. Overall, a very clever and practical travel bag.

10 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Absolutely love the Backvac

Absolutely love the Backvac! The product is very convenient, easy to use, and perfect for keeping everything organized while traveling. The vacuum feature works great and really helps save space in my luggage.

I’m also very impressed with the excellent customer service — the team was responsive, helpful, and made the whole experience smooth and pleasant.

Highly recommend both the product and the service!

3 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Review for Backvac

I recently ordered from Backvac and I am thoroughly impressed! The quality of the product is great, but what really stood out was the excellent customer service. They were incredibly helpful and professional throughout the process. Highly recommend!

14 marca 2026
Opinia niezależna
Oceniono na 1 z 5

“Carry-on backpack that becomes too large for carry-on at ~40L.”

I purchased this backpack because it was marketed as being suitable for carry-on travel with a capacity of up to about 70 liters.

When I packed it for my trip, I transferred the contents from my Monos airline-compliant carry-on suitcase (approximately 30–40 liters) into the backpack. Even at roughly this amount of clothing — about half of the advertised capacity — the backpack expanded significantly wider than typical carry-on dimensions.

In practical terms, it becomes too bulky for carry-on travel well before it is fully packed.

I contacted Backvac support about returning the bag once I realized this issue. My initial message was sent only about two days outside their 30-day return window because the problem only became apparent when packing for travel. Despite explaining the situation and providing comparison photos, they declined the return strictly due to the policy.

The bag may still be useful for road trips or checked luggage, but buyers who are specifically looking for a carry-on travel bag should carefully consider how large it becomes once packed

6 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing product

I purchased this after seeing an ad I was a little apprehensive. When I received it does everything that it said. I’m truly amazed!

7 listopada 2025
Opinia niezależna
Logo Backvac

Odpowiedź od Backvac

Hi Eric,

Thank you for sharing your experience. We're glad to hear the bag lived up to your expectations and delivered exactly what you were hoping for after seeing the ad. Your feedback means a lot, and we truly appreciate you choosing Backvac.

Thank you,
Backvac Team

Oceniono na 5 z 5

Really good quality

Have been using the backpack for over 10+ trips now and its such a gamechanger quality is really good i'm very happy

9 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Deplorable customer service…not worth it.

Product took 6 weeks to ship and bill of materials reflected all 4 products ordered but package contained only 2 of the 4 items. Product was returned and they declined to issue a refund since the original packaging was not included. Backvac is keeping the brand new backvac and not refunding my money. Horrible customer experience.

18 listopada 2025
Opinia niezależna
Logo Backvac

Odpowiedź od Backvac

Hi Julia,

We’re very sorry to hear about your frustration, and we appreciate the opportunity to clarify what happened. Your order was placed on October 18th, which fell on a weekend, and it was delivered within 10 business days on November 4th—well within our standard shipping timelines. We understand how delays can feel, but we want to assure you that your order did not take six weeks to arrive.

Regarding the return, our policy clearly states that we can only accept unused items with all original packaging and tags due to sanitary and safety requirements. The items you sent back were missing original packaging and tags, which is why it's currently under review.

That said, we are still actively reviewing your case, and we want to find the best possible resolution. Please continue communicating with us at hello@mybackvac.com so we can work toward a solution together.

Thank you for giving us the chance to address this.

Backvac Team

Oceniono na 1 z 5

Sent back pack but not the pump

Sent back pack but not the pump

It has been over a week and still not arrive
Spoke to customer services no help at all
I bought to go away with and was told to buy a pump at my expense until it arrives with no help for a refund
Then they told me to use a hoover which is ok on the way out but not the way back

Warning don't send what you need and bad service not helpful at all

13 listopada 2025
Opinia niezależna
Logo Backvac

Odpowiedź od Backvac

Hi Lisa!

Thank you for your review. We apologize for the inconvenience with the air pump being shipped separate. However, your order does indeed come with an air pump, which our team has informed you is being shipped separately. We know this is not ideal and certainly not the norm. We would not have you buy anything extra that is guaranteed to you especially given our current promotion. We will have a member of our team reach out to get this situated for you. Thank you for your understanding on this matter.

Thank you,
Mark
Backvac

Oceniono na 5 z 5

Let me start by saying that this bag…

Let me start by saying that this bag has saved me hundreds of dollars. I typically travel monthly for a few days and I’m always one to overpack. This bag allows me to put several extra outfits in there and still fit my laptop. The small hand vacuum is super convenient and travels well. Thanks for making travel less stressful and cheaper Backvac

22 maja 2025
Opinia niezależna
Logo Backvac

Odpowiedź od Backvac

Hi Jawaad,

Thank you for sharing your experience. We're glad to hear the bag has helped you save on travel costs while giving you the space to pack extra outfits and still fit your essentials, including your laptop. It’s great to know the handheld vacuum has been convenient for your monthly trips and helped make travel less stressful. We truly appreciate your feedback and thank you for choosing Backvac.

Thank you,
Backvac Team

Oceniono na 5 z 5

This back pack completely changed the…

This back pack completely changed the way I travel. The customer service has been absolutely exceptional and exceeded my expectations!
The backpack arrived fast and is incredibly durable. Would definitely recommend

3 lutego 2025
Opinia niezależna
Logo Backvac

Odpowiedź od Backvac

Hi Snap,

Thank you for sharing your experience. We're glad to hear the backpack has made such a difference in the way you travel and that our customer service exceeded your expectations. It’s great to know your order arrived quickly and that the durability of the bag is standing out for you. We truly appreciate your feedback and thank you for choosing Backvac.

Thank you,
Backvac Team

Oceniono na 5 z 5

Great customer experience BackVac

I am very happy with my BackVac! I don’t usually leave reviews for purchases, but their support team was so great, and the quality was above and beyond my expectations that I wanted to share my experience! I ordered the black bag and two pumps. Now, I’m ordering the new blue one! I can’t wait for that to arrive.

5 czerwca 2025
Opinia niezależna
Logo Backvac

Odpowiedź od Backvac

Derek,

Thank you for sharing your experience. We're glad to hear the bag’s quality exceeded your expectations and that our support team made a strong impression. It means a lot that you took the time to leave a review, and we’re excited that you loved your first order enough to come back for the new blue bag. We truly appreciate your feedback and thank you for choosing Backvac.

Thank you,
Backvac Team

Oceniono na 5 z 5

I was honestly so impressed with how much it fit

I wasn’t sure what to expect, but BackVac seriously blew me away. I managed to fit a full week of clothes in my backpack, plus my makeup bag, sneakers, sandals, a sweatshirt, and even my Dyson Airwrap. I still had room left over. Everything stayed super compact and organized, and it made packing so much less stressful. Usually I end up sitting on my bag just to zip it shut, but not this time. If you’re someone who loves to travel but hates overpacking or paying for extra luggage, this is totally worth it.

21 maja 2025
Opinia niezależna
Logo Backvac

Odpowiedź od Backvac

Hi Taylor,

Thank you for sharing such a detailed review. We're glad to hear the bag exceeded your expectations and made it easy to pack a full week’s worth of items while keeping everything compact and organized. It’s great to know the compression system helped you avoid the usual packing stress—and even saved you from overpacking and extra luggage fees. We truly appreciate your feedback and thank you for choosing Backvac.

Thank you,
Backvac Team

Oceniono na 5 z 5

My favorite backpack Ever

This is my favorite and best bag I’ve ever purchased!! I use it as a personal item and can pack so much and not having to pay baggage fees. I can pack 5-6 outfits… including 2 blazers/jackets, sandals and shoes, laptop and iPad, makeup bag and toiletries! Great for a long weekend.

6 czerwca 2025
Opinia niezależna
Logo Backvac

Odpowiedź od Backvac

Hi Marilyn,

Thank you for sharing your experience. We're glad to hear the bag has become your favorite and that it's helping you pack so much while avoiding baggage fees. It’s great to know you're able to fit everything you need—from outfits and jackets to electronics and toiletries—making long weekends much easier. We truly appreciate your feedback and thank you for choosing Backvac.

Thank you,
Backvac Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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