What would move my 4Star rating to a five is this: I'd like all the formalities to be completed with my arrival card: fingerprints: check; border guard scrutiny: check; return arrangements within the... Zobacz więcej
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The online application process was clear and easy to use. The cost was a bit of a shock to me because I had to select the "urgent" option. The process through customs and immigration on arrival was mu... Zobacz więcej
The process was quick, last minute costs quite a bit more; I wasn't sure if the entry fees apply to (new for me) Permanent Residence as well?!
Using my arrival was great. I breezed through customs. Just remember that they give you a password at the beginning and that’s the one you’ll need to use when your paperwork comes through. If you have... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
MyArrival.com is an independent online intermediary that helps travelers worldwide with arrival cards and traveler/customs declarations. We make the application process simple through clear, user-friendly forms, multilingual support, guided applications, verification checks, priority processing, and early submission where available. Early submission helps many travelers arrange their travel documents well before departure. Every customer receives a secure account where travel details and completed applications are safely stored. For future trips, previously entered information can be reused, making new applications much faster and more convenient. Our goal is to save travelers time, reduce mistakes, and provide reliable customer support throughout the entire application process.
Dane kontaktowe
Stany Zjednoczone
- info@myarrival.com
- myarrival.com
4,5
Doskonała
135 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 69% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
MUY RAPIDO PERO COSTOSO
11 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Hola Ingrid,
Nos alegra saber que el proceso fue rápido. En MyArrival.com, nos esforzamos por facilitar los trámites de llegada y hacer que la preparación de la documentación sea lo más sencilla posible. Tenga en cuenta que pueden aplicarse cargos adicionales cuando se solicita un procesamiento urgente de la documentación de visa.
Agradecemos que comparta su opinión.
Un cordial saludo,
El equipo de MyArrival.com
On arrival the process was very easy…
On arrival the process was very easy fast and defiantly efficient I would highly recommend completing the on line arrival card whilst I also had a hard copy it wasn’t necessary the QR code worked perfectly.
9 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Hello Lyn,
We’re pleased to hear that the arrival process was quick, easy and efficient, and that the QR code worked perfectly for you. Completing the arrival card online in advance can make a real difference, helping travellers save time and enjoy a more straightforward arrival experience.
We appreciate your recommendation and wish you many happy travels ahead! ✈️
It was very easy to follow and very…
It was very easy to follow and very clear instructions to follow
7 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Hello Fulilangi,
We’re glad to read that you found the instructions clear and the process easy to follow. Making each step simple and understandable is an important part of helping travellers complete their arrival preparations with confidence.
Wishing you a pleasant and smooth journey!
Odpowiedź od MyArrival
Hello,
We’re delighted to hear that you found MyArrival.com so user-friendly! We believe that preparing for your arrival should be simple and straightforward, and we’re always looking for ways to make the process even easier for travellers.
Wishing you a wonderful trip ahead! ✈️
Easy to understand and to use
9 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Hi Glenn!
We’re pleased to know that you found the process easy to understand and use. Clear information and a straightforward application are key to helping travellers prepare for their arrival without unnecessary complications.
Best wishes for your upcoming travels!
Odpowiedź od MyArrival
Dear Carmen
We’re delighted that you had such a straightforward experience with us. Keeping the application process simple and efficient is exactly what we strive for.
Have wonderful journey!
I’m not sure if this was required
I’m not sure if this was required or not as there was no mention of customs declarations when we landed but if everyone did this and that’s why there was no mention then it was great
8 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Hello,
We’re pleased to hear that your arrival went smoothly. Entry and visa requirements can vary by country, and most destinations require an arrival card and/or other travel documentation. If you’re unsure whether the documentation you applied for was necessary for your trip, our support team will be happy to help verify the applicable requirements and clarify this for you.
Thank you for sharing your experience, and we wish you pleasant travels ahead.
Quick processing with response updates
10 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Hello Eric,
It’s great to know that you appreciated the quick processing and regular updates. Keeping travellers informed throughout the application process is an important part of creating a clear and reassuring experience.
We appreciate you taking the time to share your feedback.
Site was pretty easy to navigate
Site was pretty easy to navigate. Be sure to have all your travel information ready.
5 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Hi David,
We’re glad you found the website easy to navigate! Having your travel details on hand is indeed a helpful way to make the application process quicker and more convenient. We appreciate you sharing this useful tip with other travellers.
Have a smooth journey!
Getting the form was relatively easy
Getting the form was relatively easy
Not being particularly tech savvy I printed the form
Turns out that the procedure was a bit of a joke as the lady at the immigration booth didn’t look at it
6 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Thank you for sharing your experience Bruce.
We’re glad to hear that you found the form relatively easy to obtain, especially if you’re not particularly comfortable with technology.
We understand it can be frustrating to go through the process and then find that the immigration officer did not ask to see the printed form. The documentation is part of the required arrival process, although how it is checked can vary at the point of entry.
We appreciate you taking the time to share your feedback, and we hope you had a pleasant trip overall. Safe travels! ✈️
Hassle free
5 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Thank you for your feedback!
We’re delighted to hear that your experience was hassle-free and smooth. We appreciate you choosing MyArrival and taking the time to share your experience. Safe travels! ✈️
User friendly and response time was…
User friendly and response time was almost immediate
2 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Thank you for your kind feedback!
We’re delighted to hear that you found the process user-friendly and that our response time met your expectations. We always aim to make the experience as simple and smooth as possible while being there quickly when you need us.
Thanks for your review, and we wish you safe and pleasant travels! ✈️
Odpowiedź od MyArrival
Thank you for your kind words Cathy!
We’re happy to hear that you had a pleasant experience with MyArrival.
We truly appreciate you taking the time to share your experience with us.
Safe travels! ✈️
Love that I can do this all online and…
Love that I can do this all online and after the first time you complete it, it saves most of your information for future use.
5 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Thank you so much for your lovely feedback Carol!
We’re glad to read that you enjoy the convenience of completing everything online and that saving your information makes the process even easier for future applications.
We’re always looking for ways to make the experience as simple and convenient as possible, so it’s great to know these features are helpful.
Have a smooth journey and a great trip Carol! 😊
In one year
In one year, the user interface is so much better and easier to use. Great job improving the user experience.
4 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Thank you so much for your kind words Gary!
We’re delighted to read that you noticed the improvements to our user interface and found the experience easier and more intuitive this time around.
We’re constantly working to make the process as simple and user-friendly as possible, so it’s great to hear that the improvements are making a difference. Thank you for choosing MyArrival again! 😊
its a scam
its a scam, they make you pay for a visa that are mostly granted free on governmental sites, and they deny your request for refund saying you agreed to terms and conditions. stay away
27 września 2026
Opinia niezależna
Odpowiedź od MyArrival
We’re sorry to hear that you feel this way. However, we would like to clarify a few important points.
MyArrival is an independent intermediary service, not a government website. We clearly state this throughout our website and during the application process. Our name, MyArrival, also does not represent or suggest that we are a government authority. In addition, our website clearly shows that we offer arrival cards and visa-related services for multiple countries.
Travellers are always free to apply directly through the relevant government website if they prefer. Our service is intended for travellers who value the additional support we provide, including verified checks of submitted information, multilingual customer support 7 days a week, and assistance throughout the application process.
Regarding refunds, our terms and conditions clearly explain that cancellations are unfortunately not possible once an application has been processed and the service has been provided. These terms are presented to customers before completing their purchase.
We understand that some travellers may prefer to apply directly through a government website, and that is of course their choice. However, describing our service as a “scam” is misleading. We are transparent about being an independent intermediary and about the service we provide for the fee paid.
Everything went smoothly without…
Everything went smoothly without difficulties.
3 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Thank you for your kind feedback Virginia!
We’re very happy to hear that everything went smoothly and that you had a hassle-free experience with our service.
We truly appreciate you taking the time to share your experience with us. Safe travels! ✈️
My application for two My Arrival Cards…
My application for two My Arrival Cards was forwarded approximately 8 weeks ago with payment.
The applications were "still progressing"
I hadn't heard anything until I sent a message stating my concerns for our trip with less than 48 hours before departure.
Within 2 hours I had received a reply stating they had been finalized, along with purchases of Visa's shortly after.
3 października 2026
Opinia niezależna
Odpowiedź od MyArrival
Thank you for your feedback and for sharing your experience David.
We’re pleased to hear that your applications were finalized in time for your trip and that our team was able to respond quickly when you reached out.
We’d also like to explain why applications can sometimes remain “in progress” for a period of time. We offer an early submission service, but we intentionally process and finalize arrival cards closer to the traveller’s arrival date. This is because arrival cards can have a limited period of validity, and we want to make sure the documents remain valid and usable when you arrive in the relevant country.
We completely understand that seeing an application still progressing close to departure can cause some concern, which is why our support team is available to assist and provide updates whenever needed.
We wish you a wonderful trip! ✈️
The use of MyArrival was seamless
The use of MyArrival was seamless. I was entirely ignorant of the process and actually thought I was going on to the actual South African Revenue website, because of the way my Google search results came up. I only realised I was on a commercial website when I was asked to pay the fee which I thought was a bit steep. However, the information required for the customs declaration was clear and easy to fill and, once done, required no further input from me. All I had to do when I arrived in Cape Town was show a screen shot of the confirmation I received from MyArrival and I was waived through.
29 września 2026
Opinia niezależna
Odpowiedź od MyArrival
Thank you for taking the time to share your experience Dayle
We’re delighted to hear that you found the MyArrival process seamless and that the customs declaration was clear and easy to complete.
It’s especially great to hear that, once you had completed your declaration, no further input was required and that your confirmation made your arrival in Cape Town straightforward and hassle-free. That’s exactly the kind of experience we aim to provide.
Just to clarify, MyArrival is an independent intermediary that provides additional support and services around the declaration process. This includes urgent processing, early submission, 24/7 multilingual support, and verified checks before processing, helping travellers complete the process with greater convenience and peace of mind.
Thank you again for your feedback, and we hope you had a wonderful time in South Africa!
The application process was easy when…
The application process was easy when you have your passport available and the address of where you are staying. They were quick to approve.
30 września 2026
Opinia niezależna
Odpowiedź od MyArrival
Thank you for your positive feedback James!
We’re glad to read that you found the application process easy and straightforward, and that your application was approved quickly.
Having your passport and accommodation details ready certainly helps make the process smooth, and we’re pleased that everything went through without any hassle.
Have a smooth journey and a wonderful trip!
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