MXroute Recenzje 192

Awesome company. So far no proplem. very satisfied. This is a way to thank you for you service and affordable price. We usually rush to give bad feeback when somthing is wrong but when eveything is good we keep quiet. Thank you for your service. BTW i loved the new UI that you introduced. The previous one was not very userfriendly but now it's far better. Keep doing the great work

I contacted MXroute about an issue. Unfortunately, my experience with support was disappointing. The replies felt unnecessarily hostile and confrontational, rather than calm and solution-focused.

The issue was not resolved. I understand that providers have policies and limits, but I expect respectful communication and clear, practical troubleshooting steps.

Because of the tone and the way the situation was handled, I can’t recommend MXroute based on my experience.

And this is the reason, why I am not a customer of these business any more!

I've been using MXRoute now for over a year, and it suddenly occurred to me just how easy the process has been.

You need to understand some basics around changing DNS records. Ultimately, for $75, I've got a lifetime email server which has been perfect since day zero.

They aren't a hands-on support service, so I wouldn't suggest it unless you are technically leaning. However, I don't think you need to understand a huge amount about emails and networking to get on board and get on well with the service.

As long as you already know how to change DNS records on Cloudflare, you're going to be absolutely fine. I highly recommend them.

While I think a video of domain/email setup directly from MXRoute would be great, I did manage to figure it out from some generous Youtubers. The service has been great and stable so far!

These guys are so funny when it comes to Refund.

I got their Black Friday offer back in 2020. Everything works fine.

I have not been using it since past two years.

This year, I got charged and requested them a refund.

First they said, "Cancelled services can't be Refunded" as clearly mentioned in their Policy "We do not refund cancelled contracts"
mxroute .com /policy .html

So that means, my service should be Active in order to get a Refund.

And yes, that's because Active service is charged and eligible for a Refund. How a Cancelled service be charged and eligible for a Refund.

Now comes the funny thing.

When I get charged, requested a refund, they said they can't refund a Mid-term contract.

Just waooo!!!

After back and forth via ticket, I used a bad word with ****, and mentioned---I get that, scammers won't refund, I am donating the charged amount to poor people at MXRoute.

The next, blocked my account. Here's their last reply:

---

Hello,

Then you should have cancelled the service a year or more ago. Not to worry, you have just found your way to the exit. Your service is terminated for a ToS violation. Specifically:

> Being rude or threatening (including threat of chargeback / payment dispute) will result in immediate account termination.

Kind regards,

Albert Lento
MXroute Support

---

I was rude, yes, because of their behavior and yes, they were rude too.

"threatening (including threat of chargeback / payment dispute" - This, I didn't say a word. So yeah, now they are lier too besides scammers.

How fun!!!

Great service and great price!
Really good spam filtering

Spam dropped no next to nothing and have never had an outbound email bounce since I switched from running my own email sever on a VPS.
Can recommend.

Owner is great to talk to and supportive and documentation is awesome.

i bought on blackfriday lifetime deal and its been working flawless ever since.

Fantastic email hosting service provider. Quick response and informative customer service.

Super special prices. Great support. MXRoute provides my small agency with so much more value and I am very grateful for that!!

I decided to set up my own email and quickly learned I am not as good as I thought. Found mxroute scouring Google for days and have had success since day one. I will surely be a customer for the life of my internet ventures.

Support is literally top notch, while this service does assume its customers know how to utilize it, their chat has plenty of helpful people and their staff is beyond helpful through the official support routes.

Thanks guys looking forward to never dealing with email backend stuff in my life!

MXRoute is not just an email hosting service, it is one of the services offered with the greatest love and passion by one of the most dedicated people I know in this field.

I have been using MXRoute since 2023 and I can say with my hand on my heart that since then I know that my emails are safe, but what is most important is that the emails I send reach the recipient's inbox.

Thank you Jar for this service and know that I have great confidence in you.

I had significant issues with this email service that potential users should be aware of:
Data Loss & Security Concerns:

Experienced unexplained email blocking with no clear resolution process
Lost multiple important emails due to what appeared to be administrative errors
Most concerning: data deletion that seemed retaliatory after raising service complaints

Customer Service Issues:

Unprofessional responses to legitimate service concerns
Felt that questioning service quality resulted in punitive actions rather than problem-solving
Communication became hostile when I attempted to address these issues

Recommendation:
Before choosing this provider, I'd suggest reading through their responses to other negative reviews to get a sense of how they handle customer complaints. For those who need reliable email service and professional customer support, you may want to consider alternatives.
Note: These are my personal experiences with this service. Others may have different experiences.

The admin just removed another person, he is now trying to get this review removed
I can't even quote what he said here since its so volgure
All his positives are nothing but "encouraged" reviews

search Imgur for the screen shot jhy01UT

If you want a no-nonsense email service with great support, excellent prices, and zero tolerance for SPAM, look no further than MXroute. They have a quality service.

MXroute has been flawless for me. Reliable delivery, clean IP reputation, and clear docs. It focuses on what matters and does it well. Excellent value. Highly recommended.

No nonsense, professional, hands-on service. They do not suffer fools, or spammers, but when the brown stuff hits the fan they are wading in with a net rapidly scooping out stuff for your and the other customers' benefit.

Long-term customer.

I've been with Mxroute now for 3 years, Jarland is very quick with support and if a domain needs to be whitelisted. Jarland cares about the users and is helpful

MXRoute is a no-bullshit service, which works overtime to ensure your LEGITIMATE emails arrive to the inboxes of your customers and colleagues. Anyone with a negative experience with MXRoute is someone who didn’t deserve access to MXRoute’s excellent customer service. MXRoute has zero tolerance for sending bullshit such as spammers, cold emails, and phishing, and as a legitimate customer, you will thank them for it.

Email Service Review
Uptime & Technical Performance
The service maintains approximately 99.9% uptime, which I consistently monitor through server logs.
Major Issues with Email Blocking
Frequent legitimate email blocking: The admins regularly block legitimate emails both incoming and outgoing, including messages from:

Banks
Major companies
Important business contacts

When you discover these blocks, the support team is unprofessional and makes you feel like an idiot, even though they were the ones who arbitrarily decided to ban or block important communications.
Poor Customer Support
This isn't a one-time occurrence - it happens constantly. The support staff is:

Rude and unprofessional
Poor at reading comprehension
Quick to tell customers to "f*** off" instead of admitting system issues

I plan to return after moving services to post the actual support logs as evidence.
Account Deletion Without Warning
Reading other reviews confirms they will delete your account without warning. If you don't believe this, join their Discord - you won't have to search far to see ongoing issues.
Overly Aggressive Spam Filtering
Their spam filters are extremely aggressive, blocking legitimate emails including:

Doctor appointment confirmations
Bank communications
Important business correspondence

This has cost me thousands of dollars, and I suspect the true impact is much worse since their policy seems to be "delete first, hope for the best, and hope customers don't notice."
Financial Impact & Warning
The blocked emails have caused significant financial damage. I don't even know the full extent because legitimate emails are being deleted without notification.
Warning: If your email matters for business or important communications, stay away from this service.
Personal Use Consideration
This service might work for personal email, but be aware of the aggressive spam filtering that blocks legitimate messages.
Final Note
I'm reluctant to post this review because it may hurt me personally and financially, but I feel obligated to warn potential customers.
To the admin: Do not remove my account or delete my emails. We have not violated any Terms of Service.

Exceptional value. And a healthy hatred of spammers so if you are tying to do something shady, stick to google, you will not last long here.
Jarland might have saved Dills dog, but he saved me my 15 years of email accounts, as well as offering a great solution for my friends businesses.
It is so unusual for a business to not rip you off or nickel and dime you. Through the control panel you can also import from your old email servers so switching to MXroute can happen real-time with zero downtime and zero data loss. The golden standard.
And I love the honest and human status updates. Easiest decision I ever made.