Muubaa Trading Ltd Recenzje 

813
Wynik TrustScore: 3 na 5

3,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ich habe über eine deutsche Seite eine Lederjacke bestellt. Der Schnitt ist super und ich habe diese Jacke sofort geliebt! Leider ist die Qualität miserabel, nach kurzer Zeit ist sie an den Nähten g... Zobacz więcej

Oceniono na 4 z 5

Service is good and very quick despite warning some stumbles could be at busy time. Unfortunately, UK 6 in leather shirt appears absolutely huge and ends up at my mum. Pretty weird, cos my three muuba... Zobacz więcej

Oceniono na 4 z 5

Love my Muubaa gilet. Product arrived quickly & in mint condition. My only criticism is that I felt the delivery charge to ireland was a little OTT & could do with a re-evaluation. Felt to me... Zobacz więcej

Oceniono na 5 z 5

I first discovered the brand on ASOS, and having searched up the brand on both Google and IG I knew I had to make the jump and buy the jacket, and let me tell you - best decision I ever made! Each... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą damską
  2. Sklep z wyrobami skórzanymi

Informacje przekazane przez różne źródła zewnętrzne

Muubaa redefines what is possible with leather, challenging the notion that leather can only ever look good as a biker jacket (though we do love a great biker jacket). Our design philosophy is about creating current yet timeless pieces that every woman can make her own, everyday. We take what we know to be possible with leather, and push it, often surprising with new ways to use and wear it. Leather never lies - so fit, cut and finish are our hallmark. We experiment with different ways to treat the material, and bring in unexpected details. Indeed, we embrace the variable nature of leather because that means each piece is unique and individual…like the women who wear it. Muubaa has been discovered by the leaders in fashion retail and is now stocked in over twenty countries, including fashion capitals such as London, Paris, New York, Milan and Tokyo.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

813 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(813)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

The jacket was fine and good quality …

The jacket was fine and good quality but I paid £7 for next day delivery and received it 3 days later. I emailed them to complain and find out where it is. I had no answer so ordered from somewhere else so I could have a jacket for the day I needed it for. 10 days later and still no email back from Customer Services. Unfortunately I will be returning the jacket and will not buy from them again.

13 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

The company sells really stylish …

The company sells really stylish jackets in a variety of colors. They also have really good sales! The shipping from the U.K. to my home in the States was pretty fast too!

9 listopada 2017
Opinia niezależna
Oceniono na 1 z 5

Fraud

Hi, I paid for the leather jacket 258 pounds with all the customs. What I received was terrifying, I have 3 leather jackets from them but this time the 4th product is awful! It looks like the cheapest leather jacket I could find on Chinese fake markets. There was no package there was no even a wrapping bag only DHL plastic package without any protection in there. Before I bought 2 jackets directly from their website, and they were hung on the hangers and in nice wrapping and bag, so I didn't have any hesitation that I won't be disappointed. I bought their jackets in 2014 from ASOS, 2015 AND 2016 from their website, but this year it looks like their company is a Chinese fraud!!! I want my money back! I paid 41% of customs fee to DHL!

31 października 2017
Opinia niezależna
Oceniono na 1 z 5

very poor service

very poor service, let yuo order stuff they dont have in stock then wait 5 days to get a refund

23 października 2017
Opinia niezależna
Oceniono na 1 z 5

Update System

I ordered a jacket that I had really liked and it showed that it was available and allowed me to purchase it however a day or two after I had purchased I had received an email stating that it was longer in stock. Which was disheartening because I was looking forward to my new purchase. They need to incorporate a new system that will prevent this from happening to others in the future

7 września 2017
Opinia niezależna
Oceniono na 2 z 5

Lack of professionalism and customer service

I have a Muubaa dress purchased from Asos which I love, but my first experience shopping from the Muubaa website has not gone well. The skirt I ordered was poorly cut and sizing was off (tiny in the waist, huge in the hips), and it arrived badly creased, having been completely inadequately packed - there was no protective wrapping or proper packaging at all, just a large external plastic bag into which the skirt had been thrown, along with an incredibly tatty packing slip. I have returned the skirt but have been unable to contact customer services - emails go unanswered and after a recorded message the phone line goes dead. Along with Muubaa's policy on returns - forcing customers to pay return postage is unusual these days - it all adds up to a level of unprofessionalism that seems strange for an established label. Nor are the goods cheap - the skirt cost £150 - which makes the sloppiness inexcusable. I hope that, unlike others posting here, I won't be left waiting for my refund indefinitely, since it's hardly reassuring that the company are so difficult to get in touch with. Time will tell. But unless Muubaa get their act together I can't imagine I'll be ordering from the website again and I can't recommend it.

16 sierpnia 2017
Opinia niezależna
Oceniono na 1 z 5

Attempted to exchange jacket

I have returned a jacket for a different size, and despite following up with customer service twice, I have heard nothing back. This is unacceptable service for the amount spent on this jacket.

30 lipca 2017
Opinia niezależna
Oceniono na 1 z 5

customer service is non existent

I've tried to call customer services on numerous occasions, I've written emails from my personal email and sent an email in a form from their website and I've still not had a single response to my return that I sent by special delivery 20 days ago. I know the jacket had been received but my account hasn't been credited nor has anyone informed me as to when it will be. I can't find anyone to speak to about it. I purchased a jacket from Muubaa because I love the jacket I already had and wanted another one but the fit this time wasn't good, much like their customer service.

19 czerwca 2017
Opinia niezależna
Oceniono na 5 z 5

Confusing pricing model

Website was easy to use but - the item i purchased was more than double the price of a similar item in a slightly darker colour, which wasn't available in my size.

11 maja 2017
Opinia niezależna

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