Musicbed Recenzje 348

Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Youtube hat meine Videos wegen Urheberrecht komplett gesperrt, sodass die SYNC-ID nicht greifen konnte.Der Service hat sich umgehend darum gekümmert und es war binnen weniger Stunden geklärt. Super Ku... Zobacz więcej

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Oceniono na 4 z 5

Catalog is great but their website is terrible. Slow to a degree that it's unusable. As soon as I load up their website and start playing a couple of tracks it completely eats up my CPU. Tried it on... Zobacz więcej

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Oceniono na 5 z 5

Great experience with them overall! I really appreciated the fact that once I subscribed to their platform they setup an intro call with me. On this call they walked me through everything in grea... Zobacz więcej

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Oceniono na 5 z 5

Sydney was so helpful. She was quick to respond and clear with her instructions when I inquired about upgrading from one subscription to the next. In general, Musicbed is always so helpful and ver... Zobacz więcej

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Informacje dotyczące firmy

  1. Usługi dla biznesu

Napisane przez firmę

License Music for Unforgettable Moments! Pairing the right music with the moving picture creates a moment that changes everything. Discover a highly curated roster of label-quality musicians and composers.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

348 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Beware this company

Beware this company. I took out a trial subscription and cancelled within a week, as required. Apparently they have no record of this and have started billing me every month. Contacted them to cancel but they require me to pay even more money to cancel. I was willing for them to keep the 2 mos they already charged, but to require another $400, just to cancel. is a bad business policy. Again, beware of these guys.

12 stycznia 2026
Opinia niezależna
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Odpowiedź od Musicbed

Hi there, I appreciate the time you took to leave a review today! I can assure you, a trial will never roll into an annual subscription unless the automatic renewal was not turned off. Would you be able to provide some more detail regarding which part of the automatic renewal process was a challenge for you?

Since our subscriptions are annual agreements (agreed to at multiple stages of the checkout process), the entire term must be paid before termination. In your case, it looks like my colleague Sydney discounted your remaining balance from $1,099.80 to $299.96.

Sydney and I will follow up with you shortly to work out some potential solutions! Thanks again for your time.

Oceniono na 5 z 5

Very quick and helpful

Very quick , helpful and polite reply to my enquiry .

12 stycznia 2026
Opinia niezależna
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Odpowiedź od Musicbed

Thanks for taking the time to share your experience David! It helps a ton. Glad you appreciated our team's help! Don't hesitate to reach out any time we can assist.

Oceniono na 5 z 5

Musicbed has good customer support

Musicbed replied to minor issues promptly after the New Year, and everything was resolved smoothly. They also provide updates when an issue requires unavoidable waiting time. I highly recommend this service for my YouTube content because of their responsive customer support (and, of course, their great music library!)

2 stycznia 2026
Opinia niezależna
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Odpowiedź od Musicbed

Thank you so much for your thoughts Rina! We are always happy to help and keep you in the loop. Don't hesitate to reach out any time you need us!

Oceniono na 5 z 5

I was most impressed by the quick…

I was most impressed by the quick responce I got. At first I thought it was an AI response, but Allyson is a real person. My issue was simple but I'm sure if it was complex I'm sure it would get the same prompt attention. Bill

4 stycznia 2026
Opinia niezależna
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Odpowiedź od Musicbed

Thanks so much Bill! Glad you appreciated our quick live service! Please don't hesitate to reach out any time we can assist- whether a simple or complex issue!

Oceniono na 5 z 5

Great service

Looked after me and my questions and resolved my problems quickly and promptly.

2 stycznia 2026
Opinia niezależna
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Odpowiedź od Musicbed

It's our pleasure to assist Jai! Thanks for taking the time to shout us out. Happy to help any time, don't hesitate to reach out!

Oceniono na 5 z 5

Musicbed are great

Musicbed are great - if I have any issues I know that I can get problems solved really quickly. Sydney Nelson dealt with me and had me back on MB with a couple of minutes!

5 stycznia 2026
Opinia niezależna
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Odpowiedź od Musicbed

Thanks for your review! Sydney was more than happy to assist. Feel free to give us a holler anytime we can support!

Oceniono na 5 z 5

I had a really positive experience with…Allyson Roach

I had a really positive experience with Musicbed’s support team. They were friendly, quick to respond, and genuinely helpful throughout the process. It’s refreshing to deal with a company that treats creators with respect and clarity. Thanks to the team for making everything smooth

30 grudnia 2025
Opinia niezależna
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Odpowiedź od Musicbed

Thank you so much for taking the time to share your feedback with us! I'm very glad to hear you had a great experience with Allyson. Your comments will make her day! Please don't hesitate to reach out if there's anything else we can do for you.

Oceniono na 5 z 5

Very Responsive.

I was emailed about their catalog and had a specific question about something unrelated. They responded very quickly with the information which I thought was awesome!

1 stycznia 2026
Opinia niezależna
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Odpowiedź od Musicbed

Thanks for your comments Brandon! We are always happy to help with any request (related or not)! Don't hesitate to drop us a line.

Oceniono na 5 z 5

Amazing Songs, Sound effects meh...

Honestly, they have the best selection of music I have found. The songs are all super high quality and genuinely evoke emotions which is what I am searching for as a filmmaker. The only negative is their sound effects library which is lacking and difficult to search.

26 grudnia 2025
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Odpowiedź od Musicbed

Thanks so much for your feedback Lincoln! It means a lot to us that we're able to contribute to the emotional resonance of your films. I'd love to hear more specific feedback regarding the Sounds catalog so we can make it an even better experience for you! Thanks again for your time.

Oceniono na 2 z 5

Great platform, poor remediation experience

I've had a mixed experience with Musicbed. The platform itself is great - easy to use, easy to navigate, and the copyright validation system through YouTube is super fast and efficient.

I have also had a really great experience with Musicbed's support team! They're lovely, helpful, and respond to queries quickly.

However, I've had a terrible experience with Musicbed's remediation person. Despite answering all the prompts accurately when setting up our account, it turns out we were on the wrong subscription level. That's totally fine and I'm happy to be corrected. But the way the remediation person handled the situation leaves a lot to be desired:

- They emailed me a couple of times to address the issue (unfortunately, their emails ended up in my junk folder and I didn't see them - not their fault!)

- But then they simply suspended my account, locking me out of it (I got stuck in a loop where I thought the account had been hacked and/or something else had gone terribly wrong). I reached out to Musicbed support to get this resolved.

- I was informed that not only was my account suspended, but that I was technically in copyright breach (!!!!) until/unless I paid more money to upgrade my account.

- Again, I was happy to upgrade the account...but the rationale I was given was dodgy. Musicbed offered me vague and shifting reasons as to why I needed to upgrade. It was only after some argument back-and-forth that they pointed me to a specific ToS rationale, which I accepted.

- All the way along, the remediation person was unhelpful, rude, and demanding.

The TL;DR is that, while I completely accept the need for the account level change...I felt like I went through the wringer to get there. It was an awful, jarring, stressful experience.

I think Musicbed is a great platform. But I strongly urge the company to sort out its remediation approach, as it does not at all align with the rest of the experience and risks turning customers away. I am unlikely to extend my subscription after the first year, and I'm spreading the word to other creators about the experience I had, advising them to avoid Musicbed for this reason. I believe this is a net negative for Musicbed, which is very unfortunate.

1 grudnia 2025
Opinia niezależna
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Odpowiedź od Musicbed

Hi there James, thank you very much for your candid feedback. Your experience genuinely matters to us and we want to make sure each process on the platform is smooth.

First of all, thank you for recognizing our support team! We strive to make every experience fantastic- and your appreciation means a lot. I deeply regret that your experience with our remediation team did not match the quality of service you've come to expect from the folks in support.

To address your immediate concern, your interaction has already been flagged and coaching delivered appropriately. The conversation you had is not the norm by any means and we want to do everything we can to avoid repeats of similar situations. I know this does not make your poor experience better, but I hope it gives you confidence knowing that we take those interactions (and your experience) seriously!

Protecting our artists' work (and protecting you from any accidental infringement) is of the utmost importance to use, which is why these conversations may feel fraught at times, but I agree that strict adherence to copyright law should not necessarily create a negative experience for you.

Thank you again for your feedback, please feel free to email me at support@musicbed.com (ask for Grant) to discuss your concerns in greater detail. Have a wonderful Holiday season!

Oceniono na 5 z 5

I’ve been using Musicbed for the past…

I’ve been using Musicbed for the past five years, and it has consistently elevated the quality of my work. The music library is exceptional—cinematic, emotional, and well-curated—but the recent addition of sound effects to the membership has been a game changer. Having both music and sound in one place has streamlined my workflow and added a whole new layer of polish to my projects. Musicbed continues to feel thoughtfully built for professional storytellers, and I couldn’t be happier with the value it provides.

11 grudnia 2025
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Odpowiedź od Musicbed

Thank you so much Amanda! We can tell you how much it means to us and our artists that you value the authenticity of our roster and continuously evolving features and tools. Empowering creatives like you to make the best work possible is why we do what we do! Thanks again, I hope you have a fantastic day!

Oceniono na 1 z 5

Impossible to cancel subscription

While the service is okay, Music bed will trap you into an inescapable subscription. They make it impossibly difficult to cancel your subscription and charge you $114 in order to cancel. So if you are considering MB as a temporary or trial solution then look elsewhere.

- Since they replied, ask yourself, "Why would I be limited to being able to cancel my subscription to 30 days prior to the renewal period?" The only answer is that they intentionally try to make it as difficult as possible while being able to say, "technically we give you a small window to cancel your subscription!" This is a DIGITAL service, it should not require a cancelation window or cancelation fee to cancel the service. It's just shady business practice that I hope to bring to light so less people get scammed like me.

10 grudnia 2025
Opinia niezależna
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Odpowiedź od Musicbed

Hi there Brady, thanks for taking the time to share your feedback with us. All subscriptions are set up to renew automatically unless the renewal is turned off (which can be done at any point starting 30 days before the renewal date). We make sure to send a notice of the upcoming renewal as soon as that window opens. I'd love to hear if you had trouble receiving that notice of renewal or managing the automatic renewal?

Any payment required upon cancellation would simply be the remaining balance owed on your annual term- we do not charge any additional fees on top of the existing balance. In your case, this amount was discounted from the actual balance owed.

I hope this clarifies a few things for you, please feel free to reach out to support@musicbed.com if you have any questions at all! I'd be more than happy to discuss in more detail. Thanks again!

Oceniono na 5 z 5

Great and clear customer service.

Great and clear customer service.
They were super quick to get back to me, and help me with what I needed. Also, their selections of songs are amazing.

10 grudnia 2025
Opinia niezależna
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Odpowiedź od Musicbed

Thanks so much TJ! Speedy and thorough assistance is what we strive for! So glad you love the catalog as well. Have a fantastic day!

Oceniono na 5 z 5

Friendly support

Support was friendly and helped me with my questions. Thanks!

11 grudnia 2025
Opinia niezależna
Logo Musicbed

Odpowiedź od Musicbed

Thank you for your comments! It's truly our pleasure to assist. So glad you had a great experience!

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