One of the few vendors that consistentantly stocks classic tobacco. Orders are always promptly shipped. Was disappointed they did away with the buy 8 get 2 free offer, but its understandable with cost... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought two viho 50k, One was sour apple ice, the other was banana taffy. The banana one is my favorite and I usually get it from this website. But the Apple did not work when I received it. There... Zobacz więcej
Reakcja na opinię
I love how good the prices are for the vapes, I just wish that the shipping prices for the smaller order was more reasonable. Also I wish for the packaging for shipping is better. More often than not,... Zobacz więcej
Reakcja na opinię
was skeptical about switching to Musevape but they had the classic tobacco in stock. couldn't wait to try but USPS lost my delivery. I reached out to Musevape, they sent me a replacement ASAP and was... Zobacz więcej
4,3
Doskonała
101 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Always satisfied!!!
Excellent product...
Big selection ..
.and wonderful prices !! BUT BEST OVER ALL IS DELIVERY....SO FAST AND QUIK..
I LOVE THE SERVICE AND WONT GO ANYWER ELSE FOR MY VAPE PURCHASES ...
2 lutego 2026
I bought two viho 50k
I bought two viho 50k, One was sour apple ice, the other was banana taffy. The banana one is my favorite and I usually get it from this website. But the Apple did not work when I received it. There is no customer support or any way to contact anyone for a refund or replacement.
EDIT🚨🚨 after placing this review and reaching out to the correct support email address, the issue has been fixed. Very quick response and easy fix.
7 grudnia 2025
Opinia niezależna
Odpowiedź od Musevape
Hi,
We’d like to clarify that our customer support email support@musevape.com
is always available. However, we did not receive any messages from you previously—this may have been due to a missed email or a delivery issue.
After checking our records, we can see that you previously placed one order with us:
1 × VIHO TRX 50K Puffs Disposable Vape – Banana Taffy Ice
At the moment, we do not see another order for Sour Apple Ice under the same account. If the Sour Apple Ice vape was purchased using a different account or email, please let us know the order number so we can locate it right away.
Once we have the correct order information, our support team will be happy to assist you with a replacement or resolution as soon as possible.
Thank you for your patience, and we look forward to resolving this for you quickly.
Best regards,
MuseVape Support Team
support@musevape.com
Pricing & Shipping
I love how good the prices are for the vapes, I just wish that the shipping prices for the smaller order was more reasonable. Also I wish for the packaging for shipping is better. More often than not, I receive it with it being open just enough like someone was trying to see inside of it.
4 grudnia 2025
Odpowiedź od Musevape
Hi Echo,
Thank you so much for your feedback! I’m glad to hear you’re happy with our prices. I completely understand your concerns regarding shipping costs for smaller orders and the packaging. Sometimes, packages may shift slightly or open during transit, which could be why your order arrived like that.
We are always looking for ways to improve our shipping options and ensure that packages arrive securely and intact. Your comments are very valuable, and I’ll make sure to share them with our team to help improve the experience for all customers.
Thank you again for taking the time to share your thoughts, and we hope to continue providing you with great products and service.
Best regards,
Sophia
Quick response and helpful to fix problems. Easy to order from and quick delivery 🚚.
Quick response and helpful
1 grudnia 2025
Consistent and Reliable
One of the few vendors that consistentantly stocks classic tobacco. Orders are always promptly shipped. Was disappointed they did away with the buy 8 get 2 free offer, but its understandable with costs rising everywhere.
30 listopada 2025
Super fast shipping and had exactly…
Super fast shipping and had exactly what I wanted in stock.
30 listopada 2025
Scam...
Scam.... They sold me PODS without the battery then told me it's says so in the description. No vapes come separate from the battery. And I DOESN'T SAY BATTERY SOLD SEPARATELY. FALSE ADVERTISEMENT caused me to purchase 3 vapes with out a way to use it..And they don't sell the batteries alone 😒
14 listopada 2025
Opinia niezależna
Odpowiedź od Musevape
Hi there,
We’re very sorry for the inconvenience you experienced. The item you purchased is clearly labeled “PODS ONLY” on our website, which means the battery/device is not included. We apologize if this caused any misunderstanding.
To resolve this for you as quickly as possible, we have already provided you with a prepaid return label. Once we receive the pods back, we will issue you a full refund right away.
Thank you for giving us the chance to make this right. If you need any further assistance, we’re here to help.
Phenomenal customer service
Phenomenal customer service. Honestly made it far easier than expected. Extremely responsive, fast, and reliable service. You’ve won my business.
24 października 2025
Fast shipping
Fast shipping, fast customer support response, helpful and friendly!
Great products!
31 października 2025
First off I didn't receive my package
First off I didn't receive my package. Second it was supposed to come in on Saturday. But it "supposably" came in the 6th. But no package. And I have protection on my package I want a refund!
2 listopada 2025
Odpowiedź od Musevape
Hi Jenna,
According to our tracking information, your package was delivered and left with an individual in Southaven, MS 38671 on November 6, 2025, at 3:52 PM.
If you have not received it, we recommend checking with anyone at your address, neighbors, or building management who may have accepted it. If you still cannot locate the package, please contact our customer service team so we can assist you further, including filing a claim or arranging a refund if necessary.
Thank you for your understanding.
Best regards, Sophia
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.