Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I'm 27 and my hair was getting really thin and my hairline was receding. It honestly made me feel less confident. i tried minoxidil for 2 months, dermarolling and my coworker even told me to put oni... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I used to have the worst hives and red bumps after showering, but after getting the muravai showerhead I literally never get this issue again and another bonus I got was that my hair didn't have that... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Disappointing Quality The shower head works well initially, but after just 4 weeks, rust started appearing on the front where the water comes out, and the water streams began splitting off in dif... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve been really impressed with the Muravai shower head. The overall quality, design, and performance have made such a difference in my daily shower routine. It’s one of those upgrades that seem... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami domowymi

Napisane przez firmę

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

355 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 98% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(355)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 208

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great product

Great product with pretty good longevity.

9 września 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Ezra,

Thank you so much for your review!

We’re glad to hear you’re enjoying the product and that it’s been holding up well over time. We truly appreciate your support!

Oceniono na 1 z 5

Terrible company

Terrible company. I wanted to give their shower head a try since they spend a lot on advertising and spam you like crazy on social media. I gave in and finally gave them a try. 8 days after use, it started leaking from the sides of their cheaply made shower head.

The following day I contacted their customer support for return instructions. 3 days and multiple email exchanges later, they have still not provided me a return address. Instead they keep stating that I’ll be responsible for shipping costs for the return, which I’ve been well aware of from the first email sent, and keep trying to offer me a partial refund, which I’ve told them multiple times that I do not want.

For 3 days the support agent has avoided my request to return their crappy shower head and provide me the FULL ADDRESS to their warehouse in Miami, FL. At this point I believe they have no interest in receiving their items back and is taking every measure possible to surpass their 40-day return policy in order to avoid providing me a full refund, which I find very unethical. If this happens, I will be reporting them to the Better Business Bureau.

4 września 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Richard,

We're sorry the shower head's build quality did not meet your expectations and that getting clear assistance from customer support took multiple email exchanges.

This isn't the experience we want, and we'd appreciate the opportunity to make things right. Please email support@muravai.co with your order number and photos so our team can review replacement options.

We appreciate your feedback and hope to have the chance to restore your confidence.

Oceniono na 3 z 5

Paper filters?

Great output pressure
I want to know about these paper filters compared to the other ones that have the beads?
Where is the charcoal filter
Please explain how paper is supposed to be an 18 stage filter

5 września 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Curtis,

Thank you for your feedback! We’re glad you’re enjoying the great water pressure.

We understand your question about the filter. The paper-like material is part of the filter media, while the different layers work together to provide the multi-stage filtration.

If you have any further questions, please feel free to reach out to our support team at support@muravai.co. We’ll be happy to help!

Oceniono na 2 z 5

When I first got it I loved it only…

When I first got it I loved it only after 4 months of using it it has a leak coming from the area where you select the pressure. It seems they don’t have any other way to get in contact with customer service.

3 września 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Chad,

Thank you for your feedback, and we're very sorry that the pressure selector began leaking after only four months.

This isn't the experience we want, and we'd appreciate the opportunity to make things right. Please email support@muravai.co with your order number and photos or a short video so we can review replacement options with you.

We appreciate your feedback and hope to have the chance to restore your confidence.

Oceniono na 5 z 5

Amazing water pressure& feel

Amazing water pressure& feel, and great value for the quality. Very happy with our purchase.

3 sierpnia 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Wayne,

Thank you for taking the time to share your review. We're thrilled that you're enjoying the water pressure, feel, and overall value of your Muravai shower head.

Your support means a lot to us, and we hope you continue enjoying it!

Oceniono na 5 z 5

Excellent great.

28 sierpnia 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi C,

Thank you for taking the time to leave us a 5-star review. Your support means a lot to us.

We hope you continue enjoying your Muravai shower head!

Oceniono na 1 z 5

Absolute garbage

Absolute garbage. 2 shower heads split in 2 weeks . And now leak.
Made of cheap plastic that can’t handle the water pressure.
Their support team doesn’t exist .
3 emails they won’t respond.
Don’t waste your money.
Do not buy from this company!

12 sierpnia 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Lucas,

We're very sorry that two shower heads split within two weeks and are now leaking. This is not the experience we want for our customers.

We'd appreciate the opportunity to make things right. Please reach out to support@muravai.co with your order number and photos or a short video of the damage so we can review replacement options with you.

We also apologize that you haven't been able to reach our support team. We appreciate your feedback and hope to have the chance to restore your confidence.

Oceniono na 1 z 5

This company still send me filters that…

This company still send me filters that i never 👎 ordered, this is a really scam and fraudulent company , I didn’t give my permission to buy them and I sent a lot emails and they still send me their products

13 sierpnia 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Neftali,

We're sorry to hear that you received filters you did not intend to order and that this left you feeling your permission was not respected.

The filter subscription can be canceled at any time, and our team is always available to assist. Please email support@muravai.co with your order number so we can review the account and help stop future shipments.

We appreciate your feedback and hope to have the chance to restore your confidence.

Oceniono na 5 z 5

Great buy

It increased my water. And I like that i have 3 sets. Would like to have a massage setting add to it. My hose did start leaking but they sent a replacement free of charge.

10 kwietnia 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi there,

Thank you so much for your feedback! We're glad to hear you're enjoying the improved water pressure and that the replacement hose helped resolve the issue. We also appreciate your suggestion about adding a massage setting—we'll be sure to pass that along to our team! 💙

Oceniono na 1 z 5

I hate this showerhead...

I really wanted to like this shower-head but it did not deliver on its promises. The shower-head itself was easy to install but once installed, the water spray nozzles spray every which way and instead of it being firm pressure as advertised, it just feels like you’re being misted aggressively in the face. I contacted the company requesting a return but they wanted a video of the issue and by that point I had uninstalled it and replaced it with my old shower head so I could actually have a shower. This is going straight in the trash. Save your money and avoid.

25 lipca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Nicky,

So sorry the nozzles sprayed unevenly and the pressure felt like an aggressive mist. That isn't normal, and we understand why filming it after reinstalling your old showerhead wasn't practical. Please email support@muravai.co so we can arrange a return and full refund once it's received.

Oceniono na 2 z 5

Cheap Plastic Components - Premature Product Failure

This brand needs to seriously reconsider the materials they source to make their products. The first hose that came with my order was busted/cracked, so they sent me a replacement hose for free. About 3-4 months into using the new hose, that one busted and cracked too; to the point where it popped off the head mid-shower... Not good. Also, I'm pretty sure all of their products not only get made in China but are also shipped out from China - so don't expect a fast delivery once you place your order, or when they send you replacement parts.

I sent an email to their support team asking if they could send a replacement just so I can have an ability to shower while I shop for a different brand with better quality materials. It's disappointing to see; when this showerhead works, it's pretty great. Unfortunately the materials are such poor quality that I'm not compelled to buy another one, or even receive a free replacement.

5 sierpnia 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Niko,

Thank you for your feedback. We're very sorry to hear about the repeated issues with the hose and understand how frustrating that must have been.

We appreciate your comments and have shared them with our team as we continue working to improve our products. We'd also encourage you to reach out to us again at support@muravai.co so we can review your case and work with you toward a suitable resolution.

Thank you for giving Muravai a try, and we hope to have the opportunity to make things right.

Oceniono na 5 z 5

Very good experience

16 lipca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Mark,

Thank you for taking the time to leave us a review!

We're so happy to hear you had a very good experience with us. Your support means a lot, and we truly appreciate your kind words.

We hope you continue enjoying your Muravai shower head!

Oceniono na 5 z 5

It has unbelievable pressure and it’s…

It has unbelievable pressure and it’s good for the skins and hair.

28 lipca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Mikio,

Thank you so much for taking the time to leave us a review!

We're thrilled to hear that you're enjoying the incredible water pressure and that it's been beneficial for your skin and hair. Your feedback means a lot to us and motivates us to continue providing the best experience possible.

We truly appreciate your support and hope you continue enjoying your Muravai shower head!

Oceniono na 5 z 5

Real review

I purchased a Muravai showerhead in early January. It is now late July and I just installed it last week because I was waiting to move before installation. My first shower was amazing, second.. amazing… the pressure is amazing. It does create a lot of steam, which I don’t mind but some might. My cat has asthma so he actually comes and sits on the edge of my shower for his own little steam room session. My hair feels much healthier, my scalp and skin are less itchy and the cool thing, the high pressure streams are like a water brush. When I rinse out my conditioner my hair is knot free!

On the third shower the showerhead cracked at the filter connection point. I didn’t know until I got out of the shower and water was all over my floor. The crack had sent a stream above my shower curtain and onto the floor. I reached out to customer service and Angela was very quick to respond. Angela didn’t care that my purchase was 7 months old, she asked for photos and quickly responded to the photos offering a replacement. I didn’t have to pay for shipping or jump through loops. That customer service is nearly non-existent anymore. There’s not a single product in the world that doesn’t have a fraction of fault products so I can’t blame the company for it. Also, the installation is so easy my cat could probably do it! I look forward to receiving the replacement. * this is a real review, not paid or encouraged *

18 lipca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Danielle,

Thank you so much for taking the time to share such a thoughtful and detailed review!

We're thrilled to hear that you're enjoying the shower head's performance and that you've noticed improvements with your hair and skin. It even gave us a smile to hear about your cat enjoying the steam!

We're sorry that the shower head developed a crack, but we're glad Angela was able to assist you quickly and make the replacement process as smooth as possible.

Your kind words about our customer service truly mean a lot to us. Thank you again for your honest feedback and support—we hope you enjoy your replacement for years to come!

Oceniono na 5 z 5

Love it

Love it ! Such a high quality shower head.

30 czerwca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Andres,

We're thrilled to hear that you love it and that you're enjoying the quality of your new shower head. Your support means a lot to us, and we're so glad it has met your expectations.

If you ever have any questions or need assistance, we're always here to help. Enjoy your Muravai shower head!

Oceniono na 5 z 5

The powerfully jets making water come…

The powerfully jets making water come out fast is amazing says my wife.

Message Jets are fantastic

The shower head got delivered fast also.

Thanks

8 lipca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Dan,

Thank you so much for your wonderful review!

We're delighted to hear that you and your wife are enjoying the powerful water pressure and that your order arrived quickly. It's great to know the shower head is delivering the experience you were hoping for.

We truly appreciate your support and hope you continue to enjoy your Muravai shower head for years to come!

Oceniono na 1 z 5

rusty shower head

Emailed about rusty shower head, and company never responded.

9 lipca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Maureen,

We're sorry to hear about your experience, and we sincerely apologize if you didn't receive a response to your email.

We'd really like the opportunity to make this right. Please reach out to us again at support@muravai.co with your order number and a few photos of the shower head, and our team will review the issue and work with you to find the best possible solution.

We appreciate your feedback and hope to have the chance to restore your confidence in our service.

Oceniono na 5 z 5

I have several of these

I have several of these shower head systems now. Even got them for my rental houses and for my daughters home. The wife and I just love the fact that it is so easy to adjust the pressure. I was shocked after a month of use to look at the filters and see how much crap was in my water. It is amazing how you can feel the difference in your hair and skin. We are about to start building a new home and these are top of the list! Well done Muravai, Highly recommend!

1 lipca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Wayne,

so glad you're loving it and even better hearing our support team came through for you!

Enjoy the showers!

Oceniono na 5 z 5

Love the better pressure and my skin…

Love the better pressure and my skin feels much better.

30 czerwca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi Denise,

Thank you so much for your wonderful review! 😊 We're thrilled to hear you're enjoying the improved water pressure and that your skin feels much better. Your feedback truly means a lot to us.

Thank you for choosing Muravai!

Oceniono na 3 z 5

Quality Poor..So Disappointing!

I purchased the Filtered Showerhead™ with the free Shower Hose & Connector Set and it was delivered March 21, 2026 --used it, and I followed all procedures/suggestions for maintenace, drying and care [noted on the website, reviews and customer videos].

On April 15, 2026 I received the Replacement Filters (3 Pack) I ordered...advertised to be '18 Stage Filtration'... 'Filters 99% of chlorine, rust & heavy metals for the softest skin and hair', Explore the Main Filter Elements That Make Our Technology Superior and Incredibly Powerful in Combatting Skin and Hair Issues Effectively-- 1. Activated Carbon Filter 2. PP Cotton Filter 3. Mineral Stone Filter [for brevity here---see website for details]

I installed 1 of the filters May 13, 2026--- at that time I did not open the discarded filter to verify what was actually in it. Nor did I open the 3 filters I received, believing they were as advertised. They were definitely NOT! This I found out today [June 29, 2026] when, in addition to the issues of June 27, 2026, I decided to uninstalled the unit and opened the used filter and the 2 unopened ones finding nothing at all in them! At that 'revelation' I ceased to 'wonder' why my skin is even more irrated, hair rougher, and shedding way more than when I was using my previous showerhead and filter!

June 27, 2026 I notice rusting on the surface metal [Note: at least 1 other reviewer also had that issue] and also much water drop spotting there also. Prior to this I began find it hard to keep dripping from occuring at the 'screw and unscrew' points.

I have purchased a new Showerhead and Filters and cannot recommend Muravai. I did not contact Muravai as the company's stated refund policy is 30 days. Return's are accepted within 40 days of delivery so I qualify for neither.
______________________________________________________
***I have submitted the pictures as support at Muravai.co has requested June 30, 2026 5:31 MDT ***
______________________________________________________
***I have been contacted by Angela/Muravai Customer Support who offered to 'send a replacement your way to resolve this' to which I told her I appreciated the quick response [once they looked at the pictures I sent].

Further, I said I do not request any replacements, for the filters or the entire Showerhead unit either. I mentioned [as I noted in my TrustPilot review...'I have purchased a new Showerhead and Filters and cannot recommend Muravai.' ]

I also let Angela know that I will update my TrustPilot Review to reflect the latest and consider the matter [and any association with your company] at an end.

However, I also told Angela that 'I appreciate your pleasant and polite manner' and thanked her again in closing.

This is a 'snapshot' of 'conversation' to which I replied to at 8:34PM MDT on June 30, 2026.***

______________________________________________________
***Angela-- support at Muravai.co contacted me to offer a 40% refund on the order in a kind and generous goodwill gesture today 7/1/2026 9:15 AM MDT.

I have responded that I would prefer not to accept it, but thoroughly appreciate the offer. I also let her know that 'I will update my TrustPilot Review to reflect this and I will add another Star to it, because I feel that you have been understanding, kind and fair about the issues that prompted the Review in the first place.'

Sent 7/1/2026 5:52 PM MDT***



26 czerwca 2026
Opinia niezależna
Logo Muravai

Odpowiedź od Muravai

Hi MQ,

Thank you for taking the time to share your detailed feedback. We're very sorry to hear about your experience.

We'd like to clarify that our replacement filters are manufactured with multiple filtration media sealed inside the filter housing, so they should not be empty. If the filter appears to be missing its filtration material or if you've experienced rusting or any other product defects, we'd appreciate the opportunity to investigate.

Although your purchase is outside our standard return period, we still encourage you to contact our support team at support@muravai.co with photos of the shower head and the filters. We'll review your case and do our best to help find an appropriate resolution.

We appreciate you bringing these concerns to our attention and hope to have the opportunity to make things right.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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