Still haven't received my withdrawal from Mugan Markets. They are providing no answer as to what the delay is. Reached out to customer service again and as soon as I mention wanting info about my with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unfortunately the WORST BROKER I ever witnessed. Unable to close positions for a few hours. can not adjust orders during news and no customer support. STAY AWAY. They are located in Sout Africa but wi... Zobacz więcej
I have been using Mugan Market for a quiet some time now and so far everything is good.It have fast withdrawals ,many crypto options, tight spreads,low commission, 24hr customer support, instant depos... Zobacz więcej
Reakcja na opinię
Gebruik dit handelsplatform alstublieft niet. Storten is eenvoudig, maar je geld eraf halen onmogelijk. Ik probeer al 6 maanden mijn geld eraf te halen, maar ze reageren nergens op. Als je wel react... Zobacz więcej
Informacje dotyczące firmy
- Instytucja finansowa
- Alternatywne usługi finansowe
- Kryptowaluty
- Fundusze inwestycyjne
- Fundusz inwestycyjny
- Usługa inwestycyjna
Napisane przez firmę
Award Winning Forex, Crypto & CFD Broker
Dane kontaktowe
Litwa
- muganmarkets.com
2,2
Słaba
73 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The biggest scam broker
The biggest scam broker there is. Stay away, do not believe anything they say. They will do their best not to pay out.
3 grudnia 2023
Opinia niezależna
Their Customer Service Doesn't Exsist
Their Customer Service Doesn't Exsist. I Tried Numerous Times To Get Some Help. No Response. Will Not Try Again. Frustrating.
9 grudnia 2023
Opinia niezależna
Scam!
Scam!! Try to get my deposits back, no response or money transfer at all. I have lost my savings to this scam broker..
24 listopada 2023
Opinia niezależna
Very shady
Ėåšybė is making everyone believe more in productive trade. They are super effective with great support team. I’m not satisfied with this service they are very shady and unprofessional.
15 listopada 2023
Opinia niezależna
They are totally
They are totally not reliable… I have made complain upon complain. I switched to a more reliable platform Eãšÿbė and I can tell the difference already. They are super efficient
14 listopada 2023
Opinia niezależna
Not to be trusted
Not to be trusted! Im trying to withdrawal for 3 months now.
Please Dont desposit
3 listopada 2023
Opinia niezależna
No respons from support
No respons to request by mail and do not follow there own T&C on brokerage.
3 listopada 2023
Opinia niezależna
The Brokerage from Hell
Ed Zimbardi owns Mugan Markets which originally was INGFX brokerage. Zimbardi is a serial scam artist and has stolen people's hard earned money in the millions including mine. Run from him like you would The Black Plague.
16 września 2023
Opinia niezależna
Odpowiedź od Mugan Markets
We appreciate your feedback, but we must clarify that the information provided in your review is not accurate. Our forex brokerage is not owned or operated by an individual named "Ed Zimbardi".
It's essential to ensure that the information you provide is based on accurate facts to maintain the integrity of online reviews. False accusations can be harmful to businesses, their reputation, and the trust of potential clients. We take allegations of this nature very seriously and would like to emphasize that our brokerage is operated by a completely different management team.
We are committed to providing a secure and reliable trading environment for our clients, and we encourage you to reach out to us if you have any questions or concerns related to our services. We take pride in maintaining transparency and accountability in all our operations.
Stay away from this scam company
Smooth talkers. Getting e-mails every day. To keep you buzy. Trying to get my money back. Big scam company.
13 września 2023
Opinia niezależna
Odpowiedź od Mugan Markets
We appreciate you taking the time to share your feedback with us. We're genuinely sorry to hear about your experience, and we take your concerns seriously.
Our primary goal is to provide our clients with a transparent and satisfactory trading experience. We understand that receiving frequent emails can be overwhelming, and we would like to assure you that our intention is not to keep you "busy" but to keep you informed about market updates, new opportunities, and essential information related to your trading activities.
We would like to address your concerns about getting your money back. If you're facing any difficulties or have specific issues related to your accounts, please contact our customer support team immediately. We are here to assist you with any concerns you may have and ensure that your issues are addressed promptly.
We want to emphasize that we are not a scam company. As a regulated forex broker, we operate with transparency and professionalism. We are committed to upholding the highest standards of security and compliance to safeguard the interests of our clients.
SCAM BROKER
Don't put your money on this broker! They will SCAM you as they did to over more then 1400 people in the Netherlands.
No more responding to our emails, nothing! We want our money back! There will be more 1 ⭐️ reviews, up to 1000!
Mugan show us
6 września 2023
Opinia niezależna
Odpowiedź od Mugan Markets
We are genuinely sorry to hear about your concerns, and we want to address them as best as we can. First and foremost, we want to emphasize that we take all allegations of misconduct seriously. We are committed to providing a secure and reliable trading environment, and we do not engage in any fraudulent activities.
We are regulated and operate within the framework of financial laws and regulations to ensure the safety and security of our clients' investments.
We have reviewed our support desk and all pending tickets have been closed. So please contact us there if you need further assistance as our support team is always responding to inquiries 24/5.
If you want to whitdraw they do…
If you want to whitdraw they do everything to delay it and no one will help you.
Oh it looks like you can react, i send 10+ emails with zero response from Mugan. my funds are pending for 2 months now and the whitdraw is still not accepted.
3 września 2023
Opinia niezależna
Odpowiedź od Mugan Markets
We sincerely apologize for the inconvenience you've experienced with your withdrawal requests. We take your concerns very seriously and would like to address this issue promptly.
After conducting a thorough review of all pending withdrawal requests, we can confirm that all active withdrawal requests have been successfully fulfilled. We strive to ensure that our clients' access to their funds is as efficient as possible, and we are committed to maintaining transparency and compliance with regulatory standards.
We want to emphasize that we are a regulated forex broker, and your funds' safety and security are of the utmost importance to us. Your feedback is invaluable in helping us improve our services, and we genuinely appreciate your patience and understanding as we work to address your concerns.
Please reach out to our support desk if you still require assistance at this time. They respond at all times 24/5.
Another scam company
Another to Good to be true company. Easy to get in and hard or no change to get my money out! Why is the world filled with this kind of dark and Evil persons.
1 września 2023
Opinia niezależna
Odpowiedź od Mugan Markets
We're sorry to hear about your concerns and the experience you've had. We understand that the financial industry can sometimes be challenging, and we would like to clarify our commitment to ensuring a transparent and reliable trading environment for our clients.
We want to assure you that it is our primary goal to provide a fair and straightforward process for both entering and exiting our platform. While trading can be complex, we are dedicated to helping our clients access their funds as smoothly as possible.
As a regulated forex broker, we operate within the framework of regulatory standards to ensure the safety and security of our clients' funds. Your funds are important to us, and we take every precaution to maintain the highest ethical standards in our operations.
After a thorough review, we can confirm that there are no pending active withdrawal requests, as all withdrawals have been successfully fulfilled. We strive to process withdrawal requests promptly to ensure our clients' timely access to their funds.
If you still require assistance on the matter please reach out to our support desk as they are active 24/5 to respond to inquiries.
This broker seems to be part of a big…
This broker seems to be part of a big scam of 56 million euro. It is not possible to talk to them. Mail them: no response. Chat with them: no response. At first, they talked to their customers. But now, no answer at all. Please do not go into business with this company, wait till you are sure that they are going to talk to the victims of this scam and you are sure they are not involved. When you give them five stars, they will respond. Their answer is not recognized by our experience.
After a few days, I received this message: ' Mugan Markets would love to understand your experience better, so they’ve asked for more details about your review—like an order number or email.
If we don’t hear from you within 3 days, your review may be taken offline.'
They don't answer my email, but they want a review removed.
When Mugan just answers its customers, there is no reason to give a bad review. When Mugan resolves the matter correctly, I will remove this review. Unfortunately, I have not seen any positive development at this time. So I stand by my position. It is NOT possible to remove my money from my account. So Mugan, it is up to you.
1 września 2023
Opinia niezależna
Odpowiedź od Mugan Markets
We understand your concerns, and we would like to address them to clarify our commitment to transparency, security, and customer satisfaction.
First and foremost, we want to emphasize that we are not involved in any fraudulent activity or part of any scam. As a regulated forex broker, we operate within the framework of strict regulatory standards, ensuring that our clients' interests are safeguarded and that our operations adhere to the highest ethical standards. We take all allegations seriously and investigate any reported issues thoroughly.
We apologize if you've faced difficulties in reaching our customer support. It's important to us that you have a direct line of communication with our team to address your concerns. We are actively working to improve our customer service channels, and we appreciate your feedback in this regard, currently our team monitors all support inquiries 24/5 throughout the week.
Regarding the request to understand your experience better, we value your feedback and strive to provide the best service possible. We want to ensure that your concerns are addressed, and if you are experiencing any difficulties related to your account, please contact our customer support team immediately.
Possible Scam, would like them to help customers instead of pamm managers.
Update 4 december 2023:
Here I am again, nearly 3 months later because I simply gave up and accepted I lost 30.000 Euro’s to this scam company.
But I thought I have to warn others again because of the reaction Mugan Marktes added to my review.
They say they are doing their best with their service. So I thought, I’ll try contacting them again. And so I did, but with an auto generated e-mail address. And within a couple of hours I actually got a response, but telling me I had to include the e-mail address with which I was registered at Mugan Markets, and so I did and responded whit it..
And then… silence… and silence… and…
Update 13 september 2023:
Ok, here I am again. Unfortunately, Mugan did not do as promised on the 12th of september, they did not gave me (and 1400 other Dutch clients) control of my account. They did not disconnect my account from my pamm manager.
And then today, they sent an e-mail telling me that they had communications with my pamm manager and by her decision, they did not act on anything.
But then… my pamm manager is in jail and her possible fraud (proven fraud for not trading with the right papers) is still under investigation. And by law and confirmation of our lawyers, she is not able to make any communications with the outside world, let alone Mugan Markets.
So please Mugan Markets, reach out to me, give me control of my account, disconnect my pamm manager, and prove that you are a trustworthy company. Or else, just acknowledge it’s a fraud, close your website and go underground. At least I can then get a rest and leave this be. Cause at the moment you’re just stalling the whole thing while not communicating at all.
I’m still willing to turn this review around, but you’ll have to prove you’re acting righteous.
I’ll update this review when new information arrives.
Update 11 september 2023:
Oh wow, now Mugan Markets (through TrustPilot) just asked if my review is for another business. This is after they asked my personal info last week in which I added my e-mail and Mugan Market client-id. So they know exactly who I am and that this review is for their business. I can understand them asking about me, to know if I’m real, but deliberately making this review going away is not nice.
Well, two can play that game. Look them up, here on TrustPilot and pay attention to all the 5 star reviews. Then try cross-referencing them. You’ll notice a lot 4, 5 sentence reviews with identical messages, some even identical in themselves! But from different persons around the globe. Even countries (like the Netherlands I sadly found out) where they aren’t allowed due to regulations. So please Mugan Markets, just try being a nice company and positive reviews will come your way. Don’t act like this, making fake reviews for yourselves.
Then, on topic: tomorrow is a big day for about 1400 people in The Netherlands. Mugan has e-mailed all 1400 clients of one specific pamm manager currently held in jail. They say they are going to hand over the accounts to us, which I asked for about three weeks ago, where they stopped all communications with me all together. So that’ll be the moment of truth in which all is a proven scam, or there is some money left. Either way, I’ll update this review after tomorrow with more info.
Update 4 september 2023:
Mugan Markets (through TrustPilot) just asked for my personal and contact info here on TrustPilot. So It’s now up to them to act on my review and hand over my account to my control.
In the meantime there are lawsuits starting in the Netherlands with the Pamm manager. In extend these could be with Mugan Markets in the next couple of days. So I really hope Mugan Markets will act.
If the silence continious, I’m afraid it’s all a scam, I lost my money and I just have to warn others for not going in to business with Mugan Markets.
Original Review:
I’m with Mugan Markets for a year or two now, through a pamm manager. I can’t really review the proces of trading myself, but I can as a customer.
The last two years I had many doubts with IMGFx and Mugan Marktes because of widespread internet reviews and stories. But it did not stop me in participating with a pamm manager and deposit funds with them.
Bitcoin transactions all went well and service is great through e-mail.
Well… actually, not quite. The response time is always great, but when you ask a more difficult question, for instance, how can I access my account when my pamm manager is held in prison for possible fraud, there is only silence…
And silence…
And when I ask again…
You guessed it, silence.
So… that’s not nice. And then I recall all those widespread stories about IMGFx and Mugan Markets and am a bit ashamed about myself for getting myself into this.
So, when this ends right, I’ll rectify this review. If it’s a scam, then it’s a scam and I regret participating and can only warn future “customers”.
1 września 2023
Opinia niezależna
Odpowiedź od Mugan Markets
We understand your concerns, and we would like to address them to clarify our commitment to transparency, security, and customer satisfaction.
First and foremost, we want to emphasize that we are not involved in any fraudulent activity or part of any scam. As a regulated forex broker, we operate within the framework of strict regulatory standards, ensuring that our clients' interests are safeguarded and that our operations adhere to the highest ethical standards. We take all allegations seriously and investigate any reported issues thoroughly.
We apologize if you've faced difficulties in reaching our customer support. It's important to us that you have a direct line of communication with our team to address your concerns. We are actively working to improve our customer service channels, and we appreciate your feedback in this regard, currently our team monitors all support inquiries 24/5 throughout the week.
Regarding the request to understand your experience better, we value your feedback and strive to provide the best service possible. We want to ensure that your concerns are addressed, and if you are experiencing any difficulties related to your account, please contact our customer support team immediately.
Great Broker
Mugan Markets has gained my trust. Fast Withdrawals and deposits. Software is fast and trades are executed without any delay. Also great spreads and commissions. I would recommend Mugan Markets if you are a beginner or an expert trader.
8 lipca 2023
Opinia niezależna
Odpowiedź od Mugan Markets
Thank you so much for sharing your positive experience with Mugan Markets! We're thrilled to hear that you've found our services reliable, with fast withdrawals and deposits, efficient software, and seamless trade executions. We're proud to offer competitive spreads and commissions to enhance your trading experience.
I am very happy with Mugan Markets
I am very happy with Mugan Markets, nice spreads and low commisions. The support team responses fast and helpful about any questions. The crypto withdrawal is the best option that helps me a lot.. thank you!
9 czerwca 2023
Opinia niezależna
Odpowiedź od Mugan Markets
Your positive review of Mugan Markets is much appreciated! It's fantastic to hear that you're pleased with our competitive spreads, low commissions, and responsive support team. The availability of crypto withdrawal as an option has clearly been a valuable feature for you. Thank you for sharing your experience, and we hope you continue to enjoy successful trading with Mugan Markets!
Fast deposits and withdrawals
Fast deposits and withdrawals, more than 100 asset classes to trade with, time zone integration with Mt4 and Mt5, low spreads and zero commissions when trading indices..
6 czerwca 2023
Opinia niezależna
Odpowiedź od Mugan Markets
Thank you for your feedback! We're delighted that you're enjoying your experience with Mugan Markets. We strive to provide quick deposits and withdrawals, access to 100+ asset classes, seamless time zone integration with Mt4, and offer low spreads and zero commissions for indices trading. Happy trading!
Great platform been using it for some…
Great platform been using it for some time now and I'm enjoying it. Its user friendly and not complicated
19 lipca 2023
Opinia niezależna
Odpowiedź od Mugan Markets
We appreciate your feedback! It's fantastic to hear that you've been using our platform for a while and finding it enjoyable. Our aim was to create a user-friendly and uncomplicated experience, and we're pleased to know it's meeting your expectations. We're here to support you in your trading endeavors. Happy trading!
Excellent
So far, my experience with Mugan Markets is the best, I have never experienced such a caring team on any app or platform like yours. I believe there is a lot I will learn and earn from your platform.
More thanks to Shocks Capital for introducing and taking me through how everything works on Mugan Markets
Keep up the good work please!
1 czerwca 2023
Opinia niezależna
Odpowiedź od Mugan Markets
Thank you for your kind words! We're thrilled to be your top choice, and we're here to support your learning and earning journey. We'll keep up the good work, and if you ever have questions, just reach out. Happy trading!
Mugan Markets is one of the best…
Mugan Markets is one of the best brokers. What I like the most is their hassle free withdrawals and deposits,vast Crypto options and a quick know your client approvals
19 lipca 2023
Opinia niezależna
Odpowiedź od Mugan Markets
Thank you for your feedback! We're so happy to be recognized as one of the best brokers. We prioritize a seamless experience, and it's great to hear that you appreciate our hassle-free withdrawals and deposits, extensive crypto options, and quick Know Your Client (KYC) approvals. If you have any more feedback or need assistance in the future, please feel free to reach out. Happy trading with Mugan Markets!
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