Thought I was buying boots "for life". Sole came adrift. Eighteen months after raising issue boots eventually replaced. It was only through my own persistence and help of the retailer (Whites agri.ie... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Es hat lange gedauert bis das angeforderte Rücksendeformular kam, ich musste daran erinnern. So lange liegt der grosse Karton mit den Stiefeln in der Wohnung herum! Keine kostenfreie Rücksendung... Zobacz więcej
Reakcja na opinię
Sehr solide Stiefel, absolut empfehlenswert! Warm, bequem und wasserdicht. Perfekt bei jedem Wetter! Auch die Lieferung erfolgte rasch und unkompliziert. Ein kleines Minus war das Rücksendeetikett, we... Zobacz więcej
Reakcja na opinię
My new Mick Boots just arrived, and I’m absolutely thrilled! 🌧️✨ A perfect mix of sturdy design and elegance, with top-quality materials and amazing comfort even after hours of wear. Ideal for tackl... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Muck Boots are renowned for its exceptional support and protection. It all started with a universal problem - muck. Wet, messy, muddy, dirty muck, and we determined to find a solution for keeping our feet warm and dry through it all. So we set out to build the most protective, most comfortable, most reliable boots on the planet - no matter what the conditions. And The Original Muck Boot Company was born providing 100% waterproof boots and footwear that withstand the muckiest situations in every season. Over the past two decades we have had the freedom to innovate, experiment, and test our wellies in every single element - because outside, there are way more than four seasons. That's why we've designed each of our wellingtons to work hard for every task and brave every condition - so you can be protected, productive, and always in your comfort zone, no matter what the weather.
Dane kontaktowe
Zjednoczone Królestwo
- muckbootcompany.eu
4,0
Dobra
162 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My new Mick Boots just arrived
My new Mick Boots just arrived, and I’m absolutely thrilled! 🌧️✨
A perfect mix of sturdy design and elegance, with top-quality materials and amazing comfort even after hours of wear. Ideal for tackling rain, mud, and any outdoor adventure without sacrificing style. 100% the right choice! 👌”
27 czerwca 2025
Odpowiedź od Muck Boots EU
Hi Nave, we are delighted to hear this! What great feedback, thank you for the review!
EU Shiping
Great product, great service only shipping to other eu countryes need to bi enable.
17 maja 2025
Odpowiedź od Muck Boots EU
Thank you for leaving this feedback, we are thrilled to hear you are happy with your purchase! Great news, we'll be offering better services for our customers in Europe over the coming months - watch this space!
Odpowiedź od Muck Boots EU
Hi Martin, thank you for taking the time to leave a review. I can only apologise you received a delayed response from us as we are experiencing a high volume of queries. We are working hard to make sure we respond to customers as quickly as we can during our busiest time. Thank you for your understanding.
The customer should be informed that the return to Great Britain will take place. Since DPD no longer delivers to Great Britain since January, there was a very high return cost of 30 €.
Since I ordered my Muck DE, I assumed that the delivery would also take place within Germany. A return to a part of the company in Germany was not possible but it had to be sent back to Great Britain.
6 maja 2025
Odpowiedź od Muck Boots EU
Thank you for taking the time to leave a review Marion. We are working on improving our return services from Germany, please bear with us!
Perfect fit and quality product with…
Perfect fit and quality product with excellent delivery !
4 maja 2025
Odpowiedź od Muck Boots EU
Hi Julia, thank you for leaving your review, we are thrilled to hear you were happy with the product and service!
I love the boots they help your feet so…
I love the boots they help your feet so much and make outdoor tasks so easy
1 maja 2025
Odpowiedź od Muck Boots EU
Thank you for leaving your review Maire! We are so glad to hear the boots are helping with your outdoor tasks!
Great Gardening-Boots
The boots are easy to put on and have a great profile for working in the garden.
20 kwietnia 2025
Odpowiedź od Muck Boots EU
Hi Michaela, we are delighted to hear this! I'm glad they are serving you well in the garden.
Odpowiedź od Muck Boots EU
We are delighted to hear this, thank you for the review!
Odpowiedź od Muck Boots EU
Thank you for your comments, we're so glad you like them!
Very slow delivery time
Very slow delivery time. Hardly enough time to send a return when i needed to. One boot feels much wider around the ankle than the other. Disappointing.
16 kwietnia 2025
Odpowiedź od Muck Boots EU
Hi Marie, thank you for taking the time to leave a review. I've taken a look at the order journey and although we dispatched your parcel on the same day that you placed the order. It seems the parcel was undergoing customs clearance for quite a number of days. I have passed this invaluable feedback on to the Logistics team, we really appreciate it and we will try our best to see what improvements we can make.
Odpowiedź od Muck Boots EU
We are so pleased to hear you are happy with the products!
Odpowiedź od Muck Boots EU
Hi Lizzy, thank you for leaving this feedback, we are thrilled to hear you find our boots comfortable!
Great boots.
Speedy delivery. Very comfortable and true to size. Brilliant for mucking out barn or walking the fields. Bought a cosy lined pair for winter and a lighter pair for summer which cover all year. At 40%discount, an excellent buy.
24 marca 2025
Odpowiedź od Muck Boots EU
Hi Anne, thank you for leaving this feedback, we are thrilled to hear you are happy with your purchase!
Prompt refund for lovely boots that…
Prompt refund for lovely boots that sadly didnt fit me!
Thank you
23 marca 2025
Odpowiedź od Muck Boots EU
Thank you for leaving your review, we are glad the return was smooth. If you would ever like any further information regarding our styles or sizes, please do get in touch with our customer services team and we will be happy to offer any guidance you would like. help@muckbootcompany.eu
Odpowiedź od Muck Boots EU
Thank you for the 5 Star review!
Qualità ottimo!
16 marca 2025
Odpowiedź od Muck Boots EU
Hi Friedrich, thank you for the 5 Star review!
Odpowiedź od Muck Boots EU
Hi Carl, thank you for the 5 Star review!
I returned my boots because of the…
I returned my boots because of the wrong size but didn' t get the money back
It took only a viel days more to get the oney back
The quality of the boots 👍👍👍
16 lutego 2025
Odpowiedź od Muck Boots EU
Hi Eva, thank you for taking the time to leave a review. I have checked your order and I can see this order has been refunded on the 6th March in our system. Please kindly check your account for the refund and please don't hesitate to contact us if you have trouble seeing the refund (help@muckbootcompany.eu)
My Muck Boots very urgently needed
I needed my boots very urgently. They arrived truly in time. The quality of the boots are so good, that no other Type of boots can be complained with them.
8 lutego 2025
Odpowiedź od Muck Boots EU
We are delighted to hear this Christiane, thank you for the review!
The products are well designed and…
The products are well designed and generally built to withstand heavy use.
( I’ve a little homestead, and herself wore her first pair of muck boot nearly every day for 12hrs a day and they have held up extremely well)
Only very recently did I have to contact the manufacturer for an unfortunate issue that arose.
The costumer service provided was prompt to respond and acted in a fair manner.
As a direct result- I’m happy to recommend muck boot to all.
You will not be disappointed!!
13 lutego 2025
Opinia niezależna
Odpowiedź od Muck Boots EU
Hi Andrew, thank you for leaving your review, we are thrilled to hear you were happy with how your warranty case was handled.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.