Great Experience...As a new customer I found signing up very easy and straightforward. The website I packed full of items, are even some clearance items where cheap and in stock surprisingly. The orde... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was looking for a particular tool online and came across MSC website, the item was at least 15% cheaper than I had found through our usual supplier. It was easy to order and the item came within 2... Zobacz więcej
Reakcja na opinię
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Zobacz więcej
Reakcja na opinię
I was buying thread repair coils and already committed to the order but they offered a good discount after this fact which is rarely ever seen. And super fast delivery too.
Reakcja na opinię
Informacje dotyczące firmy
- Wyposażenie przemysłowe
- Dostawca materiałów ściernych
- Dostawca sprzętu dla fabryk
- Producent
- Dostawca artykułow BHP
- Dystrybutor stali
Informacje przekazane przez różne źródła zewnętrzne
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Napisane przez firmę
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Dane kontaktowe
7 Pacific Avenue, WS10 7WP, Wednesbury, Zjednoczone Królestwo
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Paul,
Thank you for taking the time to leave us your review and speaking with us this afternoon.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Kelly
Fast Service Competitive Price
I was looking for a particular tool online and came across MSC website, the item was at least 15% cheaper than I had found through our usual supplier.
It was easy to order and the item came within 2 working days.
1 maja 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon,
Thank you for sharing such a great 5 star review, we appreciate your feedback and look forward to continuing business with you.
Kind regards
Kelly
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Frank,
Thank you so much for your 5‑star review! We are really pleased to hear you had a great experience with us.
Your feedback means a lot to us, and we look forward to helping you again in the future.
Kind regards
Kelly
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Stuart,
Thank you for leaving us your review, we are delighted with the 5 stars.
We look forward to assisting you in the future.
Kind regards
Kelly
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Ian,
Thank you for taking the time to leave us with your review, we welcome your positive feedback and look forward to providing you with our services in the future.
Kind regards
Kelly
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Jon,
Thank you for your time in leaving us your review, we understand our Customer Support team member has made contact with you via email as we have been unable to reach you by telephone, please feel free to contact ourselves Mon-Fri 8:00-5:30 on 0800 663355 (option 2) for Customer Services.
Kind regards
Kelly
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Paul,
Thank you for taking the time to leave us with your 5 star review, we are pleased to hear you were happy with your order.
Kind regards
Kelly
My first experience with MSC
A quick response was received to my initial enquiry with a precise quotation
Once my order was placed, the order was quickly processed and acknowledged
28 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Bill,
Thank you for leaving us with your review, we appreciate the 5 stars.
Kind regards
Kelly
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Barry,
Thank you for your 5 star review, we are delighted to hear you are happy with our services and our staff.
We look forward to continuing supplying you in the near future.
Kind regards
Kelly
Excellent! Shame about the packaging.
This was the first time that I have used MSC and have found them excellent in nearly every respect. I was looking to purchase some sash clamps and MSC came up in my search. They had exactly what I wanted at a remarkably low price. I emailed the company to query if the stock levels shown on the website reflected their actual stock. I got a very prompt response indicating that the website displayed live stock levels. Placing my order was very straightforward and the clamps arrived as promised the next day. My only complaint was that the clamps could have been packaged better. They were packaged solely in bubble wrap. Owing to the weight of the clamps, they had broken through the packaging. Fortunately, except for some chipped paint, there was no significant damage. I think that perhaps a little more thought could have been given to the packaging and hence only 4 stars and not 5. Overall, I still found the experience overwhelmingly positive and would definitely use MSC again.
27 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Peter
Thank you for taking the time to leave us your review and speaking with us this morning.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Rebbekah
MSC Industrial Supply
Great service thanks
27 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good morning,
Thank you for leaving us with your 5 star review, we really do appreciate you taking the time to do this and are thrilled to hear you are happy with the service we provide.
Kind regards
Kelly
Hose
Good description of the part making searching easier. Good price point and very speedy delivery.
27 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Sandie,
Thank you for leaving us with a 5 star review.
We appreciate your feedback.
Kind regards
Kelly
Great Service
28 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Joanne,
Thank you for taking the time to leave us your 5 star review, we do appreciate it. We hope to hear from you very soon.
Kind regards
Rebbekah
MSC Industrial Supply
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Carlos,
Thank you for taking the time to leave us a review and rating our service at 5 stars, this is fantastic to see.
Kind regards
Rebbekah
MSC Industrial Supply
Good Service and delivery
23 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Roy,
Thank you for taking the time to leave us a review and rating our service at 5 stars, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
Great customer service
Kaz was very responsive and helpful on the phone today. Pointed me straight to the part needed.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Always there with items we need
Always there with items we need when we want them & very few exceptions.
27 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your review and rating our service 5 stars, this is great to see.
Kind regards
Rebbekah
MSC Industrial Supply
Lady on the phone from sales was very…
Lady on the phone from sales was very helpful when I couldn’t reach customer services to sort a login issue.
20 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your 5-star review, we really do appreciate it. Look forward to hearing from you in the near future.
Kind regards
Rebbekah
MSC Industrial Supply
delivered Next Day Thank you
21 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Lucy,
Thank you for taking the time to leave us a review and rating our service at 5 stars, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
The next day delivery was not delivered…
The next day delivery was not delivered as stated ,also know tracking even available ?
21 kwietnia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Gordon,
Thank you very much for taking the time to leave us your review, your feedback is very important to us.
We can see our dedicated Customer Support team are currently in talks with you with a goal to resolve your query.
Kind regards
Bec
MSC Industrial Supply
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.