Great Experience...As a new customer I found signing up very easy and straightforward. The website I packed full of items, are even some clearance items where cheap and in stock surprisingly. The orde... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was looking for a particular tool online and came across MSC website, the item was at least 15% cheaper than I had found through our usual supplier. It was easy to order and the item came within 2... Zobacz więcej
Reakcja na opinię
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Zobacz więcej
Reakcja na opinię
I was buying thread repair coils and already committed to the order but they offered a good discount after this fact which is rarely ever seen. And super fast delivery too.
Reakcja na opinię
Informacje dotyczące firmy
- Wyposażenie przemysłowe
- Dostawca materiałów ściernych
- Dostawca sprzętu dla fabryk
- Producent
- Dostawca artykułow BHP
- Dystrybutor stali
Informacje przekazane przez różne źródła zewnętrzne
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Napisane przez firmę
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Dane kontaktowe
7 Pacific Avenue, WS10 7WP, Wednesbury, Zjednoczone Królestwo
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
We look forward to working with you again on your future requirements.
Kind regards
Jenna
MSC Industrial Supply
MSC (J&L) used to be really good
MSC (J&L) used to be really good. Now they seem to have poor systems. Poor quality cheap products. Us good engineers need good tools, not rubbish.
4 grudnia 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good morning
Thank you for taking the time to leave us a review. We appreciate all feedback that helps us improve.
Kind regards
Jenna
MSC Industrial Supply
Reasonable offer prices on good quality…
Reasonable offer prices on good quality tools, prompt delivery.
3 grudnia 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
Kind regards
Jenna
MSC Industrial Supply
What's not to like.…
Incredible range of goods and at sensible prices. Delivered next day as well.
3 grudnia 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
We always aim to please with our customers; we know what they need.
Kind regards
Jenna
MSC Industrial Supply
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review. We love to hear from our customers.
Kind regards
Jenna
MSC Industrial Supply
Online experience easy
25 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Alison
We are pleased you found our website easy to use.
We look forward to supporting your future requirements again.
Kind regards
Jenna
MSC Industrial Supply
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
Kind regards
Jenna
MSC Industrial Supply
online order easy to navigate and…
online order easy to navigate and arrived next morning
1 grudnia 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review. We love to hear from our customers about their experiences with us.
Kind regards
Jenna
MSC Industrial Supply
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a 5-star review.
Kind regards
Jenna
MSC Industrial Supply
Recent experience with MSC
Generally the quoting is quick accurate and trouble free. Acknowledgement of orders and deliveries are excellent.
28 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Will,
Thank you for taking the time to leave us a review of your experience.
We're happy to have delivered you an excellent service.
Kind regards
Bec
MSC Industrial Supply
Good quality boots
Good quality boots, delivered on time, very well packed. All good, thanks
19 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Adrian,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Does what it says on the tin
Does what it says on the tin. Excellent staff, Sue is a gem
26 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good morning Edward
Thank you for taking the time to drop us a review. I have to agree; Sue is a gem. We love having her on the team and so do our customers.
Thank you
Jenna
MSC Industrial Supply
Always first class service
Always first class service, and very pleasant sales persons
26 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good morning
Thank you for the review, our sales team love to deliver 5 star service so glad to see you feel that.
Kind regards
Jenna
MSC Industrial Supply
An outstanding service from quotation…
An outstanding service from quotation through to ordering and delivery.
17 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Mike
Thank you for that review, I have shared it with the whole team. Everyone works so hard its great to see you appreciate it.
Kind regards
Jenna
MSC Industrial Supply
This company has been very helpful to…
This company has been very helpful to my company over the past years. I can not praise them enough and
hope to continue into my retirement.
Quick response, and quality products, I can not manage without them.
26 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Martyn
We always aim to deliver exceptional service our team cares about our customers' experience.
We look forward to supporting your requirements again for years to come.
Kind regards
Jenna
MSC Industrial Supply
very helpful
25 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Thank you for taking the time to leave us a 5 star review.
We appreciate all feedback.
Kind regards
Jenna
MSC Industrial Supply
Well above the expected customer service !
I had placed an order via email, as I usually do, and normally just get an order acknowledgment after.
But today, Craig called to discuss the order and was able to offer a better price on one item and also advised that the other item was discontinued and offered an alternative. He kept me fully informed when there not sufficient stock to fulfil our order at the time.
Overall very impressed with this customer service, thank you Craig !
25 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Michelle
Thank you for taking the time to leave a review. I have passed the feedback on about Craig, and he is so happy to have helped and delivered great service.
We are so proud to have Craig on our team. He does an outstanding job always.
Kind regards
Jenna
MSC Industrial Supply
on time once again
15 września 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon,
Thank you for taking the time to review us a 5 star, this is really great to see. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Bob,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your feedback.
Kind regards
Bec
MSC Industrial Supply
Overall good service
Overall good service. Overnight delivery from DPD however let MSC down as it was clear from their website that our parcel was 'left behind' and missed the van that day and turned up later than expected. I did contact customer services who assured me it was on its way but no offer of recompense despite paying for overnight
6 listopada 2025
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your review.
We did try to call to discuss this with you but were unfortunately unable to get through so have sent you an email.
If you would like to call in to discuss this further, our dedicated Customer Support team are available on 0800 663355 opt 2 from 8am - 5.30pm Mon-Fri who will be more than happy to assist you further.
Kind regards
Bec
Customer Service Associate
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.