Our second MSC Cruise and it was just as amazing as last year on Seaview. The professionalism of onboard staff, the quality of the food and dining experience, the beautiful balcony cabin, the cle... Zobacz więcej
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A huge 'Thank You' to everyone on MSC World America for a wonderful Caribbean cruise last week. The Ship itself is absolutely stunning - everything you could possibly wish for. The staff were fantasti... Zobacz więcej
The ease of embarking and disembarking was just so smooth; the cabins were fantastic, clean and spacious, and the Cabin attendant was there to answer or help us with any issue that may have arisen.... Zobacz więcej
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It's was our first MSC cruise. I have to say it was a great experience and a great holiday adventure. From the enormity of the ship, staff, cabin, novelty, excursions , exploring the ship , standa... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit
Dane kontaktowe
4,3
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Disappointing family cruise experience
Spent a lot of money on first family cruise around Mediterranean. Not a relaxing experience at all. Chaotic scenes in the buffet area. Difficult to get breakfast table at times. Woke up at 7am by maintenance staff dismantling the balcony with hammers followed by hosing down the area with our clothes hung over chairs. Made a complaint and receptions response was it was necessary works. Never again.
21 sierpnia 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Good value for money
21 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
We're glad to hear you found our offering to be a good value. Your feedback is truly appreciated, and we thank you for sharing your positive experience with us.
With thanks,
MSC Cruises UK & Ireland
Odpowiedź od MSC Cruises – Ireland
We're happy to hear that our port stops enhanced your experience. We appreciate your positive feedback!
With thanks,
MSC Cruises UK & Ireland.
The itinerary the cruise was visiting
The itinerary the cruise was visiting. Friendliness of the staff. And just a little Bit of luxury. Highly recommend the Iceland and norway cruise. Love every minute
21 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
Our first cruise adventure
It's was our first MSC cruise. I have to say it was a great experience and a great holiday adventure.
From the enormity of the ship, staff, cabin, novelty, excursions , exploring the ship , standard of food and drinks.
When you break all that down to the price paid per person per day. Although dearer than a normal holiday. It was definitely worth spending extra for the experience was exceptional
14 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
We are so happy to hear that your first cruise with us was a great experience and a wonderful holiday adventure! We truly appreciate you highlighting the ship's enormity, our staff, the cabin, novelty, excursions, and the standard of food and drinks. It’s fantastic to know that you found the experience exceptional and worth it. Thank you for sharing your positive feedback!
With thanks,
MSC Cruises UK & Ireland
Excellent Cruise
This was amazing cruise, fantastic ship, excellent staff and many happy memories' to share with family and friends!
22 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
Too many people
Too many people
Too few pools for amount of people. water was discolored from suncream
staff very friendly
buffet average but sufficient
22 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
Thank you for sharing your feedback. We are pleased to hear that you found our crew members friendly and that the buffet met your needs. We appreciate that onboard facilities can feel busy during peak times, particularly on popular sailings, and we are sorry if this affected your enjoyment. Your comments regarding the pool areas have been internally shared as part of an internal review. We hope to welcome you onboard again for an even more enjoyable experience.
With thanks,
MSC Cruises UK & Ireland
Memory making experience as we grow old together
It was a wonderful holiday and ww created very memorable memories we will treasure in the years to come
8 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
Nice cruise but food disappointing
I really enjoyed the cruise. The staff were exceptional and friendly. As for the ship. It was very confusing to find your way around. I think all guests should have a map either on their app or by paper so you know exactly where you’re going I spend more time hopping on and off the lifts thinking the places I want to go to were on other floors then the one I was on and only discovered once I got off the lift and walked over to the map, which was too far away from the lift The food is extremely bad the entertainment is very good and the ports are very good but entertainment and food go hand-in-hand to make any cruise exceptional while they entertainment was excellent. The food was so bad even Beat.
27 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
We’re grateful for your feedback and will use it to make things even better. We’re sorry that aspects of your dining experience and navigating the ship were not to your satisfaction. Please rest assured your comments will be reviewed by the appropriate teams for future improvements to be made in these areas.
With thanks, MSC Cruises
Excellent food cocktails and staff are…
Msc World Europa is an amazing ship. Some many activities and bars to chose from. Excellent food cocktails and staff are so polite and friendly. Highly recommend
27 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
It was wonderful life experience …
It was wonderful to experience everything MSC had to offer.
7 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
Noisy Cabin
Cabin allocated was inappropriate. We were made promises that were not kept.
27 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
We’re very sorry that you were disturbed by noise during your cruise. While a certain level of sound can be expected due to ship movement and activity, we appreciate how disruptive this can feel and will take your feedback into consideration for future improvements.
With thanks, MSC Cruises
Odpowiedź od MSC Cruises – Ireland
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
Odpowiedź od MSC Cruises – Ireland
We appreciate you sharing your thoughts regarding the quality of food onboard, we are very disappointed that the food was not to your liking. As we are sure you can appreciate, food taste is a subjective matter and we do try to cater, as much as possible, to different guests taste, however we appreciate all feedback given to us and will feed this back to the relevant department for review. With thanks, MSC Cruises
Odpowiedź od MSC Cruises – Ireland
Thank you for your positive feedback. We're so glad you enjoyed the itinerary, the excellent weather, and found our ship's staff friendly. We hope to welcome you back on another cruise soon.
With thanks,
MSC Cruises UK & Ireland
Very helpful and friendly staff
24 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
The complete professonalism of the staff ,and company to ensure your experience is the best ever is outstanding
The ease of embarking and disembarking was just so smooth; the cabins were fantastic, clean and spacious, and the Cabin attendant was there to answer or help us with any issue that may have arisen.
The food was lovely in the buffet but actually jumped up at least another level, if not two, in the restaurants. The MSC staff on this ship, Splendidia, were outstanding, so polite, easy to deal with, and always courteous. They made this cruise the great experience we had; they couldn't be more helpful all the time. It's hard to believe how hard they work to ensure we had the cruise of a lifetime
22 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Now you're toy bin on trust pilot
Now you're toy bin on trust pilot, while you're getting foot fares enabled airport departure bad experience. I know airport departure nightmare well as we said breakfast nightmare. I don't have the time
24 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
We understand your frustration regarding the airport departure experience and the challenges you faced. We are actively working to improve our services and appreciate you bringing this to our attention. Your feedback is invaluable as we strive to enhance every aspect of our operations.
With thanks,
MSC Cruises UK & Ireland
Odpowiedź od MSC Cruises – Ireland
We're so happy to hear our team provided excellent service. We appreciate your kind words!
With thanks,
MSC Cruises UK & Ireland
Overall review
Lack of public seating in bars, anytime dining not offered, teen club poor. Staff were amazing, port designations brilliant
8 czerwca 2026
Odpowiedź od MSC Cruises – Ireland
Thank you for taking the time to share your feedback. We are delighted to hear that our crew made such a positive impression and that you enjoyed the destinations visited during your cruise. We are sorry to learn that the availability of seating in public areas, the dining arrangements and the teen club experience did not fully meet your expectations. Your comments have been internally shared as part of an internal review. We hope to have the opportunity to welcome you onboard again in the future.
With thanks,
MSC Cruises UK & Ireland
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