Mr Teak Recenzje 

I had to follow up after placing my order as I received no communication for over 10 days and was then advised that I needed to call to arrange delivery. This wasn’t made clear in the order confirmation.

When I called to arrange delivery, I specifically checked a number of details and was unfortunately given incorrect information. I was assured that the chair covers I ordered would fit the furniture, but they did not, and I am still awaiting a refund after returning them.

In addition, the cushions that were supposed to be included with the furniture were missing from the delivery. I have been told these will be sent separately, but I am still waiting for confirmation and a delivery date.

The reason this isn’t a lower rating is that the furniture itself looks lovely now it has been assembled and I am pleased with the quality. However, the ordering, communication and after-sales experience have been disappointing. I would simply like to receive the outstanding cushions and have my refund processed.

Great product. Top quality

Great product - very high quality
Delivery on time with no additional charge for Isle of Wight
Customer services very efficient

Delivery servive was good delivered by a pleasant female but arriving at 8:15am with no prior warning was quite unexpected.
Prior warning is required to be prepared especially as it was a heavy load. The quality of the product is quite satisfactory.

Great product. The bench I bought was great quality and very easy to assemble. Very sturdy A+++

Great product, excellent quality bench. Good customer service and speedy delivery.

Good quality mortice joints very good fit

Good value product, looks great in garden & customer service super polite & helpful. Would definately use this company again.

We received a lovely 3 seater bench which was very easy to assemble. Delivery was swift too.

Bench arrived in a timely manner. Prior to assembly a few panels showed signs of long term storage. During assembly wood split while inserting dowels. Mr Teak is delayed in actioning my enquiries, waiting for collection of bench following detailed request to repack bench so that shipment is accepted, so far it’s taken a few hours of my time and still no memorial bench.

Hi I ordered 1 x table & 6 chairs, they had to be assembled, the condition was bad, pre drilled holes in chairs did not line up,. dowells were oversized, had to drill myself, file down the dowels, tongue & groove did not fit properly, the online video by their employees, everything fitted like a glove, not mine, communication was poor, Frank.

Very sturdy well made bench good xelivery

Mr Teak was easy to order from and it took a few days to arrive. The bench cushion was missing from the order but a simple phone call to Coral and she had it all sorted. The cushion arrived in the post a couple of days later. Lovely company to deal with. Also nice to speak to member of staff when I called and not be having to deal with pressing numbers for whatever department. Good service. 🌟

Beautifully made packed and delivered with care

I ordered my bench for self assembly on 4 May which was delivered on 7 May with no damage. The package contained already pre-assembled units with good mortis and tenon jointing on the ends for quick and solid fitment. I assembled the bench myself in about an hour finishing it with a sturdy and solid result and now stands at the bottom of my garden as a memorial to my late wife. The quality of the bench is superb with in terms of the strength and the natural teak colouring. Everyone who has seen it has said how beautiful it is.

Excellent product. Local delivery depot were one day late with delivery, but kept us well updated .
Mr Teak has always been helpful in our dealings with them. Second product we have purchased from them.

Service as described.

Speed of delivery and the bench cover is a perfect fit
This is the second one of these I have bought. My previous one
was ripped and totally ruined by
Some pesky cat desparate to get a robin Cover & robin are no longer with us.

Fast and efficient payment to delivery, and a good quality teak dining set. All around, very impressed.