With winter storms approaching and our roofing contractor not able to supply the portion of scaffolding needed in a narrow gap next to the boundary wall we were in huge strife. Scaffolding... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everything delivered and useable as requested. We underestimated the effort to fully erect and dismantle which meant we couldn’t use it to get to all the upper level gutters around the house. But it w... Zobacz więcej
Reakcja na opinię
We had a fantastic experience recently when we had a job that required a small mobile scaffold. The product range was presented to suit our needs. The amount of documentation supplied for assembly in... Zobacz więcej
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I am still chasing an invoice nearly 2 weeks after payment was processed on our M/Card & works were completed??? this is their response Final invoice gets sent out after completion of works. It... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Aluminium Scaffold Specialist. We have specified and created our own aluminium scaffold range which we use for our hire operations daily, and we can sell to you direct. Walk-Through Scaffold Mobile Scaffold Folding Scaffold Medium Duty SupaScaf Light Duty EasyScaf - (really easy to handle) Our own LockScaf - (includes security point to prevent removal of components on erected towers) We Sell, Hire and in some states provide labour as well.
Dane kontaktowe
12 Lagana Place, 2164, Wetherill Park
- 1300 677 223
- marketing@mrscaffold.com.au
- mrscaffold.com.au
4,6
Doskonała
384 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Set me back a couple of weeks waiting for them
Gave me the wrong thing and then set me back a couple of weeks in my work waiting for the right things to be delivered.
I imagine they are good when things don't go pear-shaped, but really have a lacklustre performance in fixing their mistakes.
Your reply just makes things worst - it adds falsehood to the poor performance.
"Isolated"? You dropped the parts off at the Bulahdelah post office - that is in the middle of town, next to the Pacific Highway, the main multi-lane freeway north of Sydney.
22 października 2020
Odpowiedź od Mrscaffold
Hi Elizabeth,
Again we apologize for the mix up with delivery. Given your isolated location it is hard to expedite the delivery. We had the correct parts on there way the day you called in, from there it is with our 3rd party freight forwarder to get the goods to you in your location. We understand what an inconvenience this may have been but we did what we could from our end.
Thanks for taking the time to give us your feedback and we do hope you'll use us again in future.
Kind Regards,
great service and delivery of…
great service and delivery of products...
Always accommodating to my requirements in a speedy fashion...
19 października 2020
Odpowiedź od Mrscaffold
Hi Daniel,
Thanks for the positive feedback, we look forward to working with you again soon.
Kind Regards
prompt and great service
19 października 2020
Odpowiedź od Mrscaffold
Hi Antony,
Thanks for taking the time to give us your feedback.
Kind Regards,
Communication was fantastic
16 października 2020
Odpowiedź od Mrscaffold
Hi Peter,
We appreciate the positive feedback.
Kind Regards,
Great service!
15 października 2020
Odpowiedź od Mrscaffold
Hi Nick,
Thanks for the positive feedback.
Kind Regards,
Good post purchase communication
Good post purchase communication, stock availability was poor as we had to wait unduly for the items to be received. However good customer service relations were made as a compensation for the stock unavailability was made. Overall we were VERY Happy and would definitely do business again with Mr Scaffold.
13 października 2020
Odpowiedź od Mrscaffold
Hi Gail,
Thank you for your feedback, we appreciate your review.
Kind Regards,
Easy company to deal with
Easy company to deal with. Made my job easy. Highly recommend.
13 października 2020
Odpowiedź od Mrscaffold
Hi John,
We appreciate the positive feedback! Thanks for the taking the time to give us your review and we appreciate your recommendation!
Kind Regards,
the guy i spoke to over the phone easy…
the guy i spoke to over the phone easy to talk to ,good service and delivery time also good ,be happy to deal with this company again , . " a well oiled machine " thanks
13 października 2020
Odpowiedź od Mrscaffold
Hi Graeme,
Thank you for taking the time to give us your feedback, we appreciate the positive review! Glad to hear we were "firing on all cylinders" when helping you out on this one Graeme. We look forward to working with you again soon.
Kind Regards,
Easy to use with no experience needed
We had no prior experience with scaffolding and we were blown away how easy and safe it was. Very kind delivery person gave us very useful tips and showed us the basics and only left when he was sure we knew what we are doing and our scaffolding was half built. It was extremely helpful. The scaffolding is light, feels very stable and secure and is very easy to put together. The whole hire process was very easy with a lot of guidance on the way. Thank you very much for making our DIY reno easy and cost effective!
9 października 2020
Odpowiedź od Mrscaffold
Hi Patricia,
We really appreciate your kind words and positive review. Thank you for taking the time to give us your valuable feedback! The team were all smiling reading this one, we were glad to have helped you out on your project and we all look forward to working with you again soon!
Kind Regards,
Listen to the client.
I asked for the option to send the item to the work address in Newcastle this was not an option in the quote.
I asked for the quote to be sent to a specific email address not the one on record ... was sent to the wrong email.
Credit details were given but payment was delayed for over 3 hours so the item could not be dispatched.
Was assured the item would be delivered to my address on time, to date it has not arrived.
5 października 2020
Opinia niezależna
Odpowiedź od Mrscaffold
Hi Walter,
Firstly, we apologize for any inconvenience caused by the delays. The team works hard to get the orders out on time as quickly as possible and after checking through our files, we can be certain that we had your items on the trucks the day following payment. From there, it lies with our 3rd party transport company to get it to you as promptly as possible.
To address the issues regarding delivery options and being sent to the incorrect email address.. Sales takes full responsibility for this. Your enquiry was handled by one of our new team members and it seems as though there was a fault in our training procedures which we have since rectified thanks to your comments.
Again, we apologize for any inconvenience on this matter. We'd love the opportunity to work with you again and would like to offer you a further $100 off your next order, just mention this post.
Kind Regards,
Mr Scaffold provide a fantastic Service…
Mr Scaffold provide a fantastic Service and Product,,with staff who create awesome Customer Service
3 października 2020
Opinia niezależna
Odpowiedź od Mrscaffold
Hi Christopher,
Thank you for taking the time to complete our review. We appreciate the positive feedback and are pleased to hear of your experience with Mr Scaffold!
Kind Regards,
Odpowiedź od Mrscaffold
Hi Daniel,
We were happy to help you out with your project and we appreciate the positive feedback! We look forward to working with you again soon.
Kind Regards,
Odpowiedź od Mrscaffold
Hi Jeremy,
Thank you for your positive feedback! We hope to work with you again soon.
Thanks
Jake
Odpowiedź od Mrscaffold
Hi Michael,
We appreciate your positive feedback and look forward to working with you again soon!
Kind Regards,
All Good.
I have dealt with Mr Scaffold for over ten years and the service has always been good and that is why I keep going back to them.
15 września 2020
Opinia niezależna
Odpowiedź od Mrscaffold
Hi Gary,
Thanks for your positive feedback! Its been a pleasure working with you over the years and we look forward to doing business with you again soon.
Kind Regards,
Easy to deal with and got my scaff…
Easy to deal with and got my scaff within 2 days.
8 września 2020
Opinia niezależna
Odpowiedź od Mrscaffold
Hi Tim,
Thanks for taking the time to complete our review, we appreciate the positive feedback! We look forward to working with you again soon.
Kind Regards,
Very good service
1 września 2020
Opinia niezależna
Odpowiedź od Mrscaffold
Hi Simon,
Thank you for taking the time to give us your feedback! We will pass on the kind words and we look forward to working with you again soon.
Kind Regards,
All Good
All Good. On time as promised. Reasonable price. Well constructed.
1 września 2020
Opinia niezależna
Odpowiedź od Mrscaffold
Hi Ehiri,
We appreciate the positive feedback. Thank you for taking the time to leave a review and we look forward to working with you again soon!
Kind Regards,
excellent service
excellent service. No hassle , give then call, good customer service. I like me scafgoldimg . I always get from them and i will again.
25 sierpnia 2020
Opinia niezależna
Odpowiedź od Mrscaffold
Hi Pradip,
We appreciate you taking the time to complete our review! Its a pleasure working with you and we look forward to doing business again soon. Thanks for the reccomendation!
Kind Regards,
Clear Quote and Comms
Mr Scaffold were prompt and willing to help out with a tricky situation. Their quote and communications were very clear. Highly recommend.
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Mrscaffold
Hi Joanne,
Thank you for taking the time to complete our review, we appreciate your positive feedback! We are pleased to hear of your experience and look forward to working with you again in future.
Kind Regards,
Doświadczenie Trustpilot
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