Ordered a slab of riven slate. Prompt delivery and good price. Unwrapped slate and it was pretty dirty, but signed for it as it looked superficial. After a good scrub there were three lines of adh... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy company to order from and contact directly. Delivered on time with both orders and their courier company (pallet line) phoned me an hour beforehand both times. Seamless transaction and top rate s... Zobacz więcej
Reakcja na opinię
Truly beautiful products, great value and fantastic customer service I received samples of slate within a couple of days and then when I called mrs stone store I got a very helpful chap called Joh... Zobacz więcej
We were quoted over £350-400 in Edinburgh for our riven slate hearth so we decided to look online rather than source locally… So glad we did was £65 for 3 slate tiles and same again for delivery,... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Mrs Stone Store specialises in beautiful natural stone, as well as a growing range of ceramic and porcelain tiles. If you are looking to bring the strength and beauty of natural stone, ceramic or porcelain to your home then our website is the perfect place to start. We have researched and sourced a range of natural stone and complimentary ceramic and porcelain tiles that are suitable for residential and commercial projects. We have a strong affinity to stunning Brazilian slate and we are one of the leading suppliers in the UK. We have experts on hand to help you with any questions Mrs Stone Store will help make your home beautiful.
Dane kontaktowe
Unit 7 Monkswell Park, Manse Lane., HG5 8NQ, Knaresborough, Zjednoczone Królestwo
- 01283 730388
- sales@mrs-stone-store.com
- mrs-stone-store.com
4,2
Dobra
731 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent
Good service, good products, delivery when expected and good prices - all in all good. I am a repeating customer
15 grudnia 2022
Odpowiedź od Mrs Stone Store
We appreciate the five stars! Thank you for rating Mrs Stone Store and we would love to see photos of your finished project.
We hope to hear from you soon.
Many thanks,
Mrs Stone Store
Odpowiedź od Mrs Stone Store
We appreciate the five stars! Thank you for rating Mrs Stone Store and we would love to see photos of your finished project.
We hope to hear from you soon.
Many thanks,
Mrs Stone Store
Additional stone order
I needed to buy some additional Brazilian chilled edge black slate pavers. These were delivered promptly and were a good match of the ones I bought some years earlier. I was ‘kept in the loop’ throughout the delivery process.
23 listopada 2022
Odpowiedź od Mrs Stone Store
We appreciate the five stars! Thank you for rating Mrs Stone Store and we would love to see photos of your finished project.
We hope to hear from you soon.
Many thanks,
Mrs Stone Store
Odpowiedź od Mrs Stone Store
We appreciate the five stars! Thank you for rating Mrs Stone Store and we would love to see photos of your finished project.
We hope to hear from you soon.
Many thanks,
Mrs Stone Store
Slate a described
Slate a described, delivered on time, good service, would recommend
14 listopada 2022
Odpowiedź od Mrs Stone Store
Hello, thank you for the great review! Always good to hear. Many thanks Mrs Stone Store.
Disappointed
My sample order was accepted but then I received an email saying they couldn’t be delivered as the company was moving. Disappointed.
25 listopada 2022
Odpowiedź od Mrs Stone Store
Hello,
Sorry to see you got caught in the period where we were relocating. Whilst we tried to keep any disruption to a minimal it was unfortunately challenging at times.
We hope you got sorted for your project and please do not hesitate to contact us if there is anything you still require.
Many thanks,
Mrs Stone Store
Good service and delivery.
28 października 2022
Odpowiedź od Mrs Stone Store
We appreciate the five stars! Thank you for rating Mrs Stone Store and we would love to see photos of your finished project.
We hope to hear from you soon.
Many thanks,
Mrs Stone Store
Great product ‘BUT’ £55 for delivery…
Great product ‘BUT’ £55 for delivery for 4 boxes of tiles……really!!!!
1 listopada 2022
Odpowiedź od Mrs Stone Store
Hello,
Thank you for your review.
The delivery charge is based on Post Code. We use external haulage companies so they charge a pallet price which is passed onto the customer.
Please do not hesitate to contact me if you require any further deliveries.
Kind regards,
Mrs Stone Store
Great Service
Originally I ordered a sample to make a decision about the suitability of the tile I wanted to use in our bathroom modernisation. The sample arrived promptly and I decided to order the tiles. The tiles arrived as planned and the customer service was very helpful in changing the delivery date.
31 października 2022
Odpowiedź od Mrs Stone Store
We appreciate the five stars! Thank you for rating Mrs Stone Store and have a great day.
Lovely slate
We bought a lovely piece of slate for a fire hearth. Bought on Monday, delivered Thursday. It looks gorgeous, we are looking forward to open fires this Winter with this slate protecting the floor. The website has an excellent selection of products and it was very easy to place the order and select a suitable delivery date
20 października 2022
Odpowiedź od Mrs Stone Store
Hello, thank you for the great review and the 5 Stars! Always good to hear. Many thanks Mrs Stone Store.
Odpowiedź od Mrs Stone Store
Hello, thank you for the great review and the 5 Stars! Always good to hear. Many thanks Mrs Stone Store.
Really good samples
Really good samples. Fast, free and great quality. Really helped make my decision.
23 października 2022
Odpowiedź od Mrs Stone Store
Hello, thank you for the great review and the 5 Stars! Always good to hear. Many thanks Mrs Stone Store.
Odpowiedź od Mrs Stone Store
Hello, thank you for the great review! Always good to hear. Many thanks Mrs Stone Store.
Highly recommended.
Fantastic products and excellent service. Tiles bought for my fireplace chamber and hearth and they look fantastic. Would highly recommend.
17 października 2022
Odpowiedź od Mrs Stone Store
Hello, thank you for the great review and the 5 Stars! Always good to hear. Many thanks Mrs Stone Store.
The customer service was excellent and…
The customer service was excellent and the office ladies were fab
27 września 2022
Odpowiedź od Mrs Stone Store
We appreciate the five stars! Thank you for rating Mrs Stone Store and have a great day.
Great product
Great product, looks very rustic which is exactly what I was looking for. Arrived on time, great service.
23 września 2022
Odpowiedź od Mrs Stone Store
Hello, thank you for the great review and the 5 Stars! Always good to hear. Many thanks Mrs Stone Store.
Delivery was good stone well protected
Delivery was good stone well protected. Pre delivery information very helpfull.
30 września 2022
Odpowiedź od Mrs Stone Store
Hello, thank you for the great review and the 5 Stars! Glad to hear you found the delivery information useful. Many thanks Mrs Stone Store.
Mrs Stone, supplier of hearths etc 🙁
Received stone hearth last week. Bought sandstone hearth, looks grey and dirty. Also by the way they have dressed the hearth is that at front, back and both side edges instead of being dressed at 90 degrees they are all 45 degrees from top to bottom.
30 września 2022
Odpowiedź od Mrs Stone Store
Hello, thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. The flagstones are a very popular product due to the rustic look and hand finished edges and am unsure this would be able to be achieved at the 90 degree angle you desire. If you wish to discuss further please do not hesitate to contact us. Many thanks, Mrs Stone Store
Odpowiedź od Mrs Stone Store
Hello, thank you for the kind review, we always appreciate the 5 stars! Hope to hear from you again soon.
Odpowiedź od Mrs Stone Store
Hello, thank you for the great review and the 5 Stars! Always good to hear. Many thanks Mrs Stone Store.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.