Ordered a slab of riven slate. Prompt delivery and good price. Unwrapped slate and it was pretty dirty, but signed for it as it looked superficial. After a good scrub there were three lines of adh... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy company to order from and contact directly. Delivered on time with both orders and their courier company (pallet line) phoned me an hour beforehand both times. Seamless transaction and top rate s... Zobacz więcej
Reakcja na opinię
Truly beautiful products, great value and fantastic customer service I received samples of slate within a couple of days and then when I called mrs stone store I got a very helpful chap called Joh... Zobacz więcej
We were quoted over £350-400 in Edinburgh for our riven slate hearth so we decided to look online rather than source locally… So glad we did was £65 for 3 slate tiles and same again for delivery,... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Mrs Stone Store specialises in beautiful natural stone, as well as a growing range of ceramic and porcelain tiles. If you are looking to bring the strength and beauty of natural stone, ceramic or porcelain to your home then our website is the perfect place to start. We have researched and sourced a range of natural stone and complimentary ceramic and porcelain tiles that are suitable for residential and commercial projects. We have a strong affinity to stunning Brazilian slate and we are one of the leading suppliers in the UK. We have experts on hand to help you with any questions Mrs Stone Store will help make your home beautiful.
Dane kontaktowe
Unit 7 Monkswell Park, Manse Lane., HG5 8NQ, Knaresborough, Zjednoczone Królestwo
- 01283 730388
- sales@mrs-stone-store.com
- mrs-stone-store.com
4,2
Dobra
731 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great idea for samples delivered…
Great idea for samples delivered quickly and not too small so you get a good idea
13 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thank you for the 5 star review.
Hopefully the samples are perfect for what you are looking for.
We hope to hear from you soon.
Many thanks,
Mrs Stone Store
Swift delivery amd no breakages
10 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thank you for the kind review.
We hope to hear from you soon.
Kind regards,
Mrs Stone Store
Mrs stone buying online experience
The split tiles were top quality and not too badly priced arrived all intact none were broken delivery driver was polite a good experience all round well done to everyone involved
16 lipca 2023
Odpowiedź od Mrs Stone Store
Hi,
Thanks for the great 5 star review! Glad you were pleased with the experience with Mrs Stone Store.
We hope to hear from you again soon for any future projects you may have.
Many thanks,
Mrs Stone Store
Great product and communication
16 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thank you for the kind review. We always appreciate 5 stars.
We hope to hear from you again soon.
Many thanks,
Mrs Stone Store
Great company to deal with
Great communication, fantastic customer service, and the quality of the hearth for the money paid, is unbelievably good.
12 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thank you for the great review. Glad you are happy with the quality of hearth.
Hope to hear from you again soon.
Many thanks,
Mrs Stone Store
Excellent service
11 lipca 2023
Odpowiedź od Mrs Stone Store
Hi,
Thanks for the 5 stars! Glad you are happy with the service and we hope to hear from you again soon.
Many thanks,
Mrs Stone Store
Quality product
Quality product, great price, fast delivery, very helpful sales team. what more can you ask for ?
11 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thanks for the 5 stars, it's always appreciated.
We hope to hear from you again soon.
Kind regards,
Mrs Stone Store
Great service but high delivery costs
Great service. A number of packs of tiles were delivered broken but this was resolved quickly. Delivery charge a bit high costing £75
3 lipca 2023
Odpowiedź od Mrs Stone Store
Morning,
Thank you for leaving a review.
Sorry to see a couple of packs were damaged, hopefully you had enough tiles to complete the job, but if not please do not hesitate to contact us.
We hope to hear from you again soon.
Kind regards,
Mrs Stone Store
One of the best customer services I…
One of the best customer services I have received from Kathryn
In all my 35 years in the building trade dealing with a lot of suppliers this company in definitely at the top
Prompt replies from e mail and very good when I spoke to Kathryn on the phone a real asset
Steve SJR building ltd
3 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thank you for the 5 stars.
We will pass on your kind review to Kathryn :)
Hope to hear from you again soon.
Kind regards,
Mrs Stone Store
Excellent service from Kathryn
3 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thank you for the 5 star review.
We will pass your kind words onto Kathryn.
We hope to hear from you again soon.
Many thanks,
Mrs Stone Store
Great quality tiles at very affordable…
Great quality tiles at very affordable prices. Delivery was exceptionally fast.
4 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thanks for the 5 stars and glad you are please with the tiles.
Please think of us again for future projects.
Kind regards,
Mrs Stone Store
Odpowiedź od Mrs Stone Store
Hello,
Thanks for the 5 stars, it's always appreciated and glad you would recommend us.
We hope to hear from you again soon.
Kind regards,
Mrs Stone Store
Great service start to finish
Great service start to finish, very helpful I would highly recommend and I will be using them again.
2 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thank you for your kind 5 star review.
We look forward to hearing from you for your future projects.
Kind regards,
Mrs Stone Store
I never received the samples 🤷🏼♂️
2 lipca 2023
Odpowiedź od Mrs Stone Store
Hello,
Sorry to hear you never received your samples. They are sent via Royal Mail so looks as though they may have been lost in the post.
It is always best to contact the sales team so we can arrange to get new samples sent asap.
Please get in touch with sales@mrs-stone-store.com if you would like another sample sending.
Kind regards,
Mrs Stone Store
Odpowiedź od Mrs Stone Store
Hello,
Thank you for the kind 5 star review.
Please let us know if you require any further assistance.
Kind regards,
Mrs Stone Store
Excellent
Excellent, efficient, personal service. Slates delivered in mint condition. Fabulous. Will use again.
29 czerwca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thanks for the fantastic 5 star review.
We are so pleased you are happy with the service from start to finish.
We hope to hear from you very soon for your next project.
Many thanks,
Mrs Stone Store
Good service, great tiles
Good service, helpful sales person, free samples with quick delivery and nice tiles. Would use again, recommended
26 czerwca 2023
Odpowiedź od Mrs Stone Store
Hi
Thanks for the great 5 star review.
We hope to hear from you soon.
Many thanks,
Mrs Stone Store
Great service
7 czerwca 2023
Odpowiedź od Mrs Stone Store
Hi
Thanks for the 5 stars!
We hope to hear from you soon.
Kind regards,
Mrs Stone Store
Excellent service very helpful staff
10 czerwca 2023
Odpowiedź od Mrs Stone Store
Hi,
Thanks for the 5 stars,
We pride ourselves on our customer service.
We hope to hear from you soon.
Kind regards,
Mrs Stone Store
Samples were broken but colour…
Samples were broken but colour variations were not as good as the sample we chose
21 czerwca 2023
Odpowiedź od Mrs Stone Store
Hello,
Thank you for the review.
Sorry to see the samples arrived broken. But glad to hear you have chosen a tile for your project.
We hope we can help you next time.
Many thanks,
Mrs Stone Store
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.