Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Fab service- promptly posted, excellent communication from the company. It’s only lost a star because the connection wasn’t great- that said I wouldn’t say it’s a fault of the company - more of the mo... Zobacz więcej

Oceniono na 5 z 5

Great Service! I needed to order a specific service provider. The team acknowledged this, sent it on time, and refunded the deposit in a timely fashion. I will be using superb service again if yo... Zobacz więcej

Oceniono na 5 z 5

I couldn’t recommend more. Absolute life saver when we moved house and didn’t have internet for 2.5 weeks due to delays with Outreach engineers. Works perfectly and managed to stream tv, have work cal... Zobacz więcej

Oceniono na 5 z 5

I ordered from Moving Internet because we moved house. I couldn't get the internet company to reconnect me for nearly a month which was so annoying, but Moving Internet saved the day it's really easy... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca internetowy

Napisane przez firmę

Provides temporary internet access router to access the internet while waiting for your broadband installation, for your holiday home or small business. No installation required, just plug to power source and connect to the router through wifi to start accessing the internet.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

647 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Arrived when they said it would and…

Arrived when they said it would and despite my reservations about how easy it was to get up and running..... it really was, plug in, switch on and login - worked immediately. Really simple to return too and the deposit returned promptly. Highly recommended.

20 stycznia 2026
Oceniono na 5 z 5

Excellent service

Excellent service. Delivered exactly what was promised. I ordered on New year's day and my modem arrived on Saturday 3rd at lunchtime. Decent speeds enabled me to stream and most importantly work at home during a period I would otherwise have been without home internet. Upon return my deposit was returned straight away. Would highly recommend to anybody looking for a temporary internet solution.

1 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Worked perfectly

Worked perfectly; delivered on time and a swift refund of deposit on return. Highly recommend this service!

19 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Does what it says on the tin!!

I was dubious about using temporary internet but this worked out fine. The router was sufficient to run 2 games consoles at the same time as well as streaming movies etc. the £50 deposit was returned as per expected. What can I say I got what I expected!!! Would recommend

19 grudnia 2025
Opinia niezależna
Oceniono na 3 z 5

Hit and Miss

Helpful customer service, great ideas but execution is lacking in some areas.

So went with this company as I had purchased a house and was unable to get internet for a short while. The whole time I had it, the internet was very hit and miss. I was told I would get atleast 12 to 67mb/s on 4G as 5G wasn’t available indoors.

Despite being told this the whole time I had it I didn’t record any speeds over about 15 to 20mb/s which especially over the festive period is very frustrating. Towards the end of my term I emailed in informing them about it and was subsequently told there’s nothing that can be done as there’s ongoing work in the area and that I should’ve contacted them sooner. An unless I send the router back and wait for a new one to arrive but with 3 to 4 days left on my term I was told it wasn’t worth it and I should’ve reached out sooner.

I was asked to provide evidence of the speeds I was getting showing I was getting 9mb/s and it was constantly cutting out which had been happening constant and when I asked for some form of compensation but that was subsequently ignored and instead I was asked if I would like to extend it instead I which I assume I would’ve been charged the full price.

I’m only now leaving this review as they did give me the deposit of £50 back for the router. I’m sure other people have had better service than me with this. Although over such an important time of year and no compensation even after showing evidence I returned the Hub feeing relatively disappointed and in future will recommend people to just pay for unlimited data for a short term on their phone instead.

If I was this company, to improve the service I would look at a live monitoring feature of services in the area so you can see if people are getting the speeds or connections they are supposed to get and look for an alternative rather than waiting for them to come to you as I did. And if they are having issues inform then they are sending a new hub with the new connection and request the old one returned or atleast give them the option without them having to contact you first.

I feel like I should’ve given this 2 stars but the customer service responding quickly to my emails really did help make a difference even if the company itself doesn’t like providing any compensation.

20 grudnia 2025
Opinia niezależna
Logo Moving internet

Odpowiedź od Moving internet

Hello Jack,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

As a standard we check the coverage of the location where a device will be used before it is dispatched and delivered to a customer’s address and a network failure can occur at any time after the device has been dispatched for delivery.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.

I have investigated this and I can see from the customer service inbox that you sent an email to inform the customer service team of the challenges you were experiencing with the speeds in your location 3 days before your hire end date.

As at the 31st of December 2025 when you informed us of the network issues you were experiencing in your location, your hire was about to end in 3 days’ time. We use Royal mail to deliver the devices. Given the next day was 1st of January 2026, which is a UK public holiday, Royal mail was closed on that day. Hence the earliest a replacement device could arrive with you was by the 2nd of January (a day after the public holiday).

Also, due to the festive season there might be delays with Royal mail logistic across the UK in delivering items to a clients address which was why the customer service team had asked if you will be extending your hire so the device is not delivered to your address after your hire has ended.

I've checked Royal mail tracking page and can see you posted the device back to us on the day your hire ended and I can see your deposit has also been refunded into your account.


Sorry for any inconvenience experienced.


Kind Regards
Movinginternet.co.uk

Oceniono na 2 z 5

Very slow internet

Unfortunately, my experience with MovingInternet was poor. The internet speed was not fit for purpose, not fast enough to use for streaming would only work intermittently and kept buffering, and the device was barely used as a result.

Despite returning the device as soon as possible (delayed only by post office closures and bank holidays), the refund process lacked urgency and required chasing.

Overall, the service did not meet expectations, and I would be cautious about recommending it unless there are significant improvements in performance and customer support.

23 grudnia 2025
Opinia niezależna
Logo Moving internet

Odpowiedź od Moving internet

Hello Gbenroo,
Thank you for taking the time to give us your feedback. We sincerely apologise for any inconvenience experienced.

This has been looked into, I can see that you contacted the customer service team regarding the network speed you were receiving in your location.

I can also see from the email communication that you had already sourced for an alternative service before informing us of the network speeds you were receiving hence a replacement device on another network could not be delivered to your address.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available, we quickly arrange for a replacement device to be delivered to your address.


Regarding the return of the device, I've checked Royal mail tracking page for the tracking of the device you posted back 27th December, it shows the device arrived back with us on the 2nd of January.

Refundable deposits are issued 1 to 3 working days after returned devices have been received, given the device was posted back during the Christmas peak period, delivery companies like Royal mail take a bit longer to get items delivered.

Sorry for any inconvenience experienced.

Kind regards
Moving Internet

Oceniono na 5 z 5

We had been let down by Sky when moving house 19 Dec 25 moving…

We had been let down by Sky when moving 19 Dec 25 and faced having no connectivity until after Christmas with new central heating (managed via WiFi) and a 13 yr old and a 6 yr old. A quick search found Moving Internet and strong reviews so quickly booked and turned up equally as quickly. The connectivity was strong throughout the house; my wife was able to work from home and, simultaneously, all manner of epqt was hooked up and good to go (even the new central heating app!). Excellent value for money and a brilliant service.

19 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Not worth the expense.

Unfortunately, the equipment simply didn’t perform as the company claim. The signal was very poor and only a single device could be connected.

24 grudnia 2025
Logo Moving internet

Odpowiedź od Moving internet

Hello Wayne,
Thank you for taking the time to give us your feedback. We sincerely apologise for any inconvenience experienced.

This has been looked into. I've searched our customer service inbox, and can see the customer service team had not been contacted for support regarding speed challenges during the hire.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.

Unfortunately, we were not made aware of this during your hire period, so we were unable to investigate the issue during your hiring period.

Sorry for any inconvenience experienced.

Kind regards
movinginternet.co.uk

Oceniono na 5 z 5

Fantastic service

Fantastic service! When your own internet goes down and the service provider can not repair it for 10 days where do you turn to. Moving Internet! They were brilliant from start to finish, everything their steps say will happen does. I cannot fault a thing. Highly recommend them.

12 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

Superfast delivery, next day, as expected. Very easy to set up, just plug in, instructions enclosed - wish i had known about this service sooner as would have saved me toggling with mobile and having to buy extra data - so tell your friends and family about this company if they are planning on moving house.

3 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Can’t recommend enough. Helped out during the move process when sky messed up and left me without wifi for a week. Quick and easy process, I did the initial few days and then extended really easily and deposit was returned quickly. WiFi connection didn’t fail, even with living in an area with no signal.

21 listopada 2025
Oceniono na 5 z 5

Worked perfectly

Worked perfectly, really helped with moving house and having no internet for the week. Did the job.

7 listopada 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej