Fab service- promptly posted, excellent communication from the company. It’s only lost a star because the connection wasn’t great- that said I wouldn’t say it’s a fault of the company - more of the mo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great Service! I needed to order a specific service provider. The team acknowledged this, sent it on time, and refunded the deposit in a timely fashion. I will be using superb service again if yo... Zobacz więcej
I couldn’t recommend more. Absolute life saver when we moved house and didn’t have internet for 2.5 weeks due to delays with Outreach engineers. Works perfectly and managed to stream tv, have work cal... Zobacz więcej
I ordered from Moving Internet because we moved house. I couldn't get the internet company to reconnect me for nearly a month which was so annoying, but Moving Internet saved the day it's really easy... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Provides temporary internet access router to access the internet while waiting for your broadband installation, for your holiday home or small business. No installation required, just plug to power source and connect to the router through wifi to start accessing the internet.
Dane kontaktowe
20-22 Wenlock road, n1 7GU, London, Zjednoczone Królestwo
- info@movinginternet.co.uk
- movinginternet.co.uk
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Arrived when they said it would and…
Arrived when they said it would and despite my reservations about how easy it was to get up and running..... it really was, plug in, switch on and login - worked immediately. Really simple to return too and the deposit returned promptly. Highly recommended.
Excellent service
Excellent service. Delivered exactly what was promised. I ordered on New year's day and my modem arrived on Saturday 3rd at lunchtime. Decent speeds enabled me to stream and most importantly work at home during a period I would otherwise have been without home internet. Upon return my deposit was returned straight away. Would highly recommend to anybody looking for a temporary internet solution.
Worked perfectly
Worked perfectly; delivered on time and a swift refund of deposit on return. Highly recommend this service!
Great temporary internet saved us from…
Great temporary internet saved us from a grumpy teenager over Christmas
Does what it says on the tin!!
I was dubious about using temporary internet but this worked out fine. The router was sufficient to run 2 games consoles at the same time as well as streaming movies etc. the £50 deposit was returned as per expected. What can I say I got what I expected!!! Would recommend
Excellent prompt delivery
Excellent prompt delivery - internet up and running immediately - no problems at all
Hit and Miss
Helpful customer service, great ideas but execution is lacking in some areas.
So went with this company as I had purchased a house and was unable to get internet for a short while. The whole time I had it, the internet was very hit and miss. I was told I would get atleast 12 to 67mb/s on 4G as 5G wasn’t available indoors.
Despite being told this the whole time I had it I didn’t record any speeds over about 15 to 20mb/s which especially over the festive period is very frustrating. Towards the end of my term I emailed in informing them about it and was subsequently told there’s nothing that can be done as there’s ongoing work in the area and that I should’ve contacted them sooner. An unless I send the router back and wait for a new one to arrive but with 3 to 4 days left on my term I was told it wasn’t worth it and I should’ve reached out sooner.
I was asked to provide evidence of the speeds I was getting showing I was getting 9mb/s and it was constantly cutting out which had been happening constant and when I asked for some form of compensation but that was subsequently ignored and instead I was asked if I would like to extend it instead I which I assume I would’ve been charged the full price.
I’m only now leaving this review as they did give me the deposit of £50 back for the router. I’m sure other people have had better service than me with this. Although over such an important time of year and no compensation even after showing evidence I returned the Hub feeing relatively disappointed and in future will recommend people to just pay for unlimited data for a short term on their phone instead.
If I was this company, to improve the service I would look at a live monitoring feature of services in the area so you can see if people are getting the speeds or connections they are supposed to get and look for an alternative rather than waiting for them to come to you as I did. And if they are having issues inform then they are sending a new hub with the new connection and request the old one returned or atleast give them the option without them having to contact you first.
I feel like I should’ve given this 2 stars but the customer service responding quickly to my emails really did help make a difference even if the company itself doesn’t like providing any compensation.

Odpowiedź od Moving internet
Very slow internet
Unfortunately, my experience with MovingInternet was poor. The internet speed was not fit for purpose, not fast enough to use for streaming would only work intermittently and kept buffering, and the device was barely used as a result.
Despite returning the device as soon as possible (delayed only by post office closures and bank holidays), the refund process lacked urgency and required chasing.
Overall, the service did not meet expectations, and I would be cautious about recommending it unless there are significant improvements in performance and customer support.

Odpowiedź od Moving internet
We had been let down by Sky when moving house 19 Dec 25 moving…
We had been let down by Sky when moving 19 Dec 25 and faced having no connectivity until after Christmas with new central heating (managed via WiFi) and a 13 yr old and a 6 yr old. A quick search found Moving Internet and strong reviews so quickly booked and turned up equally as quickly. The connectivity was strong throughout the house; my wife was able to work from home and, simultaneously, all manner of epqt was hooked up and good to go (even the new central heating app!). Excellent value for money and a brilliant service.
All the equipment arrived in time with…
All the equipment arrived in time with straight forward set up instructions and gave the connections we needed whilst we waited for our fibre to be installed
Very efficient service and worked great…
Very efficient service and worked great for us when moving into a new house. Would recommend to others.
Not worth the expense.
Unfortunately, the equipment simply didn’t perform as the company claim. The signal was very poor and only a single device could be connected.

Odpowiedź od Moving internet
Fantastic service
Fantastic service! When your own internet goes down and the service provider can not repair it for 10 days where do you turn to. Moving Internet! They were brilliant from start to finish, everything their steps say will happen does. I cannot fault a thing. Highly recommend them.
Highly recommend
Superfast delivery, next day, as expected. Very easy to set up, just plug in, instructions enclosed - wish i had known about this service sooner as would have saved me toggling with mobile and having to buy extra data - so tell your friends and family about this company if they are planning on moving house.
Great service
Can’t recommend enough. Helped out during the move process when sky messed up and left me without wifi for a week. Quick and easy process, I did the initial few days and then extended really easily and deposit was returned quickly. WiFi connection didn’t fail, even with living in an area with no signal.
Worked perfectly
Worked perfectly, really helped with moving house and having no internet for the week. Did the job.
Perfect delivery
Perfect delivery, super easy return, product worked perfectly.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







