FRAME #moveyourframe Recenzje 

165
•
Wynik TrustScore: 2.5 na 5

2,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love Frame! I have been going to the Hammersmith branch since Feb 2023 and have completed just under 600 classes. I have nothing but good things to say, the staff are helpful and always cheerful, th... Zobacz więcej

Oceniono na 1 z 5

Signed up as a member late last year and wanted to cancel my membership, as I wasn’t attending classes. Contacted the membership team 10 days ago and still haven’t heard back, despite sending two foll... Zobacz więcej

Oceniono na 3 z 5

Classes are good, I do wish class sizes were smaller at peak times, sometimes it's hard to move comfortably in class or there isn't enough equipment (especially in lifting classes). The bathroom/ch... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Been a member for a year now. As much as I like the studio and classes I asked if I can cancel the membership for the following month due to health and COVID concerns. Couldn't belive they actually sa... Zobacz więcej

Informacje dotyczące firmy

  1. Siłownia

Informacje przekazane przez różne źródła zewnętrzne

A boutique class-based fitness studio with 7 locations across London. We believe that getting fit shouldn't be a chore! Offering Fitness, Pilates, Barre, Yoga, Dance classes and Personal Training in Shoreditch, Kings Cross, Victoria, Fitzrovia, Hammersmith, Farringdon and Angel. Come and #MoveYourFrame with us!


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

165 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(165)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

New obsession

22 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

FEEL THIS! We are obsessed with you being obsessed with us. Please come back soon.

Oceniono na 5 z 5

Best fitness classes in London!

Love Frame. The only gym I’ve been able to stick at. The classes are fun and I look forward to going.

Love the vibe and positive and healthy attitude to health.

22 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

Hello Jennie,
Such a lovely review but sorry it is only a one-star, was this a mistake or can we help improve your experience at all?
Thanks,
Team Frame x

Oceniono na 5 z 5

The best work out in London

Amazing classes, fantastic environment - by far my favourite place to work out in London!

22 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

Oh Rose you are making us blush! Might send this to our competitors but that might be bragging ;).
Thanks for your kind words and we hope to see you soon!

Oceniono na 5 z 5

Great place for all staying in shape…

Great place for all staying in shape needs

22 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

WANTS AND NEEDS? WE GOT YOU!

Glad you enjoy working out with us, see you at a studio soon!

Oceniono na 5 z 5

I love going to Frame

I love going to Frame, I have the most fun while getting fit too! All the teachers are so inclusive and helpful, joining Frame is the best decision I’ve made. There’s so much choice and times are brilliant to fit alongside my long work hours. I would recommend Frame to anyone who wants to meet great people have fun and get fit in the meantime!

22 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

AWWW THANKS,  🥰 we want everyone to have fun whilst getting fit so this is a great review to receive. Hopefully, see you in the New Year for your next endorphin fix.

Oceniono na 5 z 5

I never thought I would like going to a…

I never thought I would like going to a class, I hated the gym, preferred running and was used to exercising outdoors - which is quite hard in London! I think I’m now a little bit addicted to Frame - the team are all so lovely and welcoming, the classes are fun and a great workout and even better I can go at lunchtime. I’m also so much fitter and stronger which has improved my running. Love it!

18 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

Frame should carry a warning for being seriously addictive! So happy we could change you mind about classes and we have helped you get fitter and stronger!

Oceniono na 5 z 5

Hello from a very pleased customer

Hello from a very pleased customer. Very reasonably priced, excellent quality classes, staff helpful and attentive, always there to show me around and answer my questions. Very happy and will definitely come back

17 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

We will glad to have you back.! Thanks for the great review - such bloomin' lovely words you are making us blush 🥰.

Oceniono na 5 z 5

Great place

Great place, very friendly, amazing classes.

16 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

Oh Michael how amazing are you? Thanks for the great review and come back soon!

Oceniono na 5 z 5

Really helpful and efficient

16 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

WAM-BAM THANK YOU, MAM! This is what we like to hear, come back to see us soon. Cheers for the great review!

Oceniono na 3 z 5

Good but room for improvement

Classes are good, I do wish class sizes were smaller at peak times, sometimes it's hard to move comfortably in class or there isn't enough equipment (especially in lifting classes).
The bathroom/changing facilities are kind of less than great (too small at peak times, not enough loos and cleanliness questionable).
My biggest problem is with the gym kit available if you've forgotten you own t-shirt or something. It's insanely revealing and tight for women while the men get normal t-shirts etc. I had to borrow two tank tops to layer because the first had armholes down to my waist and the second was so lowcut. I'm here to workout, not worry about mishaps because of inappropriate clothing.

16 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

Oh no sorry that we aren't 5-star vibing with you. We completely understand there is room for improvement and I have passed on your message to studio managers to look into how we can change this in the new year. In terms of missed kit, this is a benefit Frame do which a lot of other fitness studios don't, we are sorry that the kit supplied isn't satisfactory and we are looking into this for you. You are also welcome to wear the Men's T-shirts if you would feel more comfortable in them until we have solved the issue. Thanks for your feedback and we hope to see more of you in the New Year.

Oceniono na 5 z 5

Best gym I have ever belonged to

I'm generally pretty rubbish when it comes to exercise - unfit, uncoordinated, and not always motivated - and older than the average member, but I always feel really welcome, by reception staff and instructors alike.
In class, the instructors are so encouraging that I no longer care what I look like or whether I can keep up - so long as my heart is pumping, I'm breathing a bit harder than normal and burning those calories they help make me feel as though I have done well.

16 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

Our staff and our instructors and so amazing and this feedback will make their day! Thank you for taking the time to write a few nice words and we hope to see more of you in the New Year.

Oceniono na 5 z 5

Want to get fit and have fun? Try Frame

I absolutely love Frame- the space, the instructors, the philosophy, the classes. If you think exercise should be fun and want to come out of a class feeling better and stronger- this is the place for you! Highly recommend their yoga, rowing, rebounding and boxing classes!

16 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

We absolutely love this review! Thanks for the wonderful words and we are glad you are a fan, see you soon!

Oceniono na 5 z 5

They've always handled any queries…

They've always handled any queries efficiently and their number one priority is getting you what you need :)

16 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

We are here to help and we want everyone who steps in our studio's door to have a blast! Thanks for the great feedback, I will let the team know they are doing a super job 😊.

Oceniono na 5 z 5

Amazing staff and instructors

Amazing staff and instructors, thank you. And especially Jordan in customer membership who has been fantastic with helping me

16 grudnia 2019
Opinia niezależna
Logo FRAME #moveyourframe

Odpowiedź od FRAME #moveyourframe

Jordan is a MEGA babe, I will pass on this message for you. Thanks for the lovely words and we will see you soon!

Oceniono na 5 z 5

The team at Frame Victoria have…

The team at Frame Victoria have reignited my love of exercise. So positive, helpful and kind. Motivating, fabulous instructors. The best exercise experience I’ve had in London

16 grudnia 2019
Opinia niezależna

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