Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently used Moveroo for my move, and I couldn't be more impressed with the service. Moving is notoriously stressful, but Talal made the entire experience seamless and worry-free. From start to f... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I had a move today at 12pm. This guy who helped me charged me £90 for 2 hours for 3 things which then I added a few more items as it was in the allowance. He rushed the whole process and made me h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Talal and his team were amazing from start to finish. They were super supportive, efficient, and an absolute pleasure to be in the company of. Moving is obviously stressful, but Talal really put our m... Zobacz więcej

Oceniono na 5 z 5

Talal and his crew helped me to move house yesterday and the service was fantastic. The guys very efficient, hard working and friendly. Worked tirelessly for hours. Nothing was too much trouble, and m... Zobacz więcej

Informacje dotyczące firmy

  1. Przeprowadzki

Napisane przez firmę

We are a London based house/office removal company with many years of experience within the moving sector, with loads of returned customers. We are able to carry out small or major house moves within London or nationwide.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The best moving company ever!

The best moving company ever! It was great from start to finish. They are quick to answer questions and go all out for the customer. Speedy, friendly, efficient yet careful with all of our items. We couldn’t have asked for a better experience!

27 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

Brilliant service. If you’re hoping for flexibility, helpfulness, useful knowledge and good ideas then Talal has it all.

With Talal’s help I even saved £50 a month on storage by recognising we could get a smaller unit. Brilliant.

5 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great experience!

Great experience of Talal and his colleague at Moveroo. They took great care moving our belongings, adding extra layers of protection to fragile equipment and did an amazing logistical job of cleverly fitting everything into our cosy storage unit! Will definitely be using again for the next part of our move. Thank you!

21 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent service from T and Ali

Excellent service from T and Ali. We are so grateful for their customer service and how careful they were with transporting our stuff. T you are so kind and funny - I actually enjoyed the moving experience because of how friendly you were.

If I should move again I will defo hire you guys! All the very best!

28 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

My First Moveroo Experience

I was in need of new moving men and van as my main go to on letted me down. I was given a few recommended business cards from one of person and Moveroo happened to be one of the cards. I called all of the business cards, Moveroo was not only affordable for myself and was the only one available on a Sunday morning.
I spoke to a gentleman named Talal over the phone a day before the move, I then wound up meeting him in person on the moving day as he was the driver and he also brought another gentleman named Aris to help him out.
From start til finish Talal & Ari were wonderful on the care taken of handling my belongings, I didn't expect to communicate much whilst on the road to my destination but Talal made the whole experience a delight and make me want to use the Moveroo service again in the near future.

8 września 2021
Opinia niezależna
Oceniono na 5 z 5

top men

if you are looking to move homes then this is the company i highly recommend for you to choose because the experience i have had is stress free. the staff are really polite and always willing to help. the van was neatly and safely packed with all my goods protected and in perfect condition once unloaded into my house 5 stars top guys

7 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

I would highly recommend NOT using this…

I would highly recommend NOT using this company! After quoting for the time it would take and confirming the cost of our move I paid the deposit. Following this every correspondence I received new charges were added they even added a potential of 4 additional hours on to how long they said it would take, all additional costs. Additional costs for moving, mattresses, furniture and heavy boxes upstairs of a standard house!!! Absolute joke, we’ve had to cancel 6 days before we move as we can’t trust this company and of course no deposit back even though it was them that changed the original agreement!!! We put all of our concerns into an email and received a two word email response! Really bad customer service, I feel like we’ve been scammed!

I am absolutely disgusted by all the lies in your response to my review. You added money on to our booking with every phone call we had with you after we paid the deposit and this is why we cancelled because we felt we couldn't trust you! We never demanded our deposit back, another lie! We actually didn’t want to give you any further personal details to pay it back as again we didn’t trust you!

1 lipca 2021
Opinia niezależna
Logo Moveroo

Odpowiedź od Moveroo

Dear Samantha,

Thank you for your review on Trustpilot. We appreciate your feedback and would like to address your concerns regarding your recent experience with us.

When you placed your booking over the phone, we carefully discussed the details of your move, including pricing, and subsequently sent you an email confirmation along with our terms and conditions. Your confirmation indicated that you were satisfied with the details, and you proceeded with a deposit.

In the days leading up to your move, we received multiple inquiries from you regarding the estimated duration of the move. We informed you that, due to the nature of hourly rate bookings, we could only provide an estimate. Factors such as traffic, parking, and the need for any dismantling or assembling can all affect the time required.

We understand that this response may not have met your expectations, and we regret any frustration it caused. However, we want to clarify that no moving company can guarantee exact timings due to the variables involved.

While we did offer you a refund option, we did not receive further communication from you regarding this matter. We have also communicated with Trustpilot regarding the information you provided, as we believe it may not accurately represent the circumstances.

Please note that our hourly rate means you only pay for the time taken; if your move were completed in two hours, you would only be charged for that duration, with no additional fees.

We value your feedback and hope this clarifies our position. If you wish to discuss this matter further, please do not hesitate to reach out to us directly.

Thank you for your understanding.

Sincerely,
Moveroo

Oceniono na 5 z 5

Honestly, the best moving experience

Talal and his team were amazing from start to finish. They were super supportive, efficient, and an absolute pleasure to be in the company of. Moving is obviously stressful, but Talal really put our mind at rest, told us not to worry, and made sure all of our belongings were handled and secured safely. He even organised our storage room to get the most out of it. I can't recommend these guys highly enough, and will always use them in future.

11 maja 2021
Opinia niezależna
Oceniono na 5 z 5

I wish I could give more stars

I wish I could give more stars. We used Moveroo today and it was amazing. The communication beforehand and putting my mind at rest was just out of this world. You cannot get any better! Just like speaking with a great friend that you have known for years

Thank you so much 😊

2 maja 2021
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej