Order rear paw booties for my dog on the recommendation of his vet and his physio, after spinal surgery. They were delivered very quickly and have enabled him to do long walks on hard surfaces again.... Zobacz więcej
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Zobacz, co mówią recenzenci
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Zobacz więcej
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Zobacz więcej
quick delivery and great quality products! Rukka micro towel is absolutely fabulous and I like design that wraps even big dog. Waterproof jacket is nice light weight but do tend to slide up a little... Zobacz więcej
Informacje dotyczące firmy
O Mountain Dog
Napisane przez firmę
Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
Dane kontaktowe
17 Endeavour Park, NE231XA, Cramlington, Zjednoczone Królestwo
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
4,9
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Company provides great products at…
Company provides great products at reasonable prices, has regular sales and discounts and the customer service is great.
3 października 2023
Opinia niezależna
Odpowiedź od Mountain Dog
Wonderful! Thank you so much for your positive words and for supporting our small business. We look forward to seeing you online again soon.
Wonderful service
Fantastic Company. Ordered online, very easy website, arrived a few days later. My dog Loki loves his new Ruffwear collar and he looks very handsome. Will definitely recommend and be a customer in the future. Thank you
25 września 2023
Opinia niezależna
Odpowiedź od Mountain Dog
Such lovely words Gail! Thank you so much, enjoy your new gear and we look forward to seeing you again online soon.
Great dog collars and arrived very…
Great dog collars and arrived very quickly.
24 września 2023
Opinia niezależna
Odpowiedź od Mountain Dog
Lovely to hear Mandy! Thank you so much for your review and for choosing Mountain Dog.
Brilliant service and great communication
I placed the order for a dog harness and it was dispatched within an hour! Prompt delivery. No issues whatsoever. Will happily buy from them again
14 września 2023
Opinia niezależna
Odpowiedź od Mountain Dog
Wonderful to hear! Thank you so much for your review and for choosing Mountain Dog.
Staff very friendly and helpful
Staff very friendly and helpful. The two harnesses we bought for our rescue Chihuahuas are fantastic, (Ruffwear XXS). They fit so well compared to what we had. It’s a shame they don’t do a colour coordinated lead to go with them that is suitable for a small dog. I bought what was recommended which is a perfect lead for a very small dog, just the colour choices don’t go with the beautiful colour of the harnesses which is a shame. Maybe it’s something the manufacturer should think about if they sell such a small harness. If they bring out the leads in the colour of the harnesses that we bought could you please contact me so I can buy them.
Kind regards
Steve Jones
25 września 2023
Opinia niezależna
Odpowiedź od Mountain Dog
Thank you so much for your review and feed back Steve. Lovely to hear your pleased with the Front Range Harnesses. Ruffwear are always updating and improving their ranges so this could be something for the future from them. Thank you for choosing and supporting our small business.
Good quality gear
Good company to deal with, prices a little high for me to be honest but always good quality equipment .
I would shop here more if prices were a little lower.
21 października 2022
Odpowiedź od Mountain Dog
Thank you so much for your review and feedback. We always aim to keep the prices of the brands we stock as completive as possible, along with our Outlet where we have very keep deals on promotional and end of line deals. Thank you so much for choosing Mountain Dog, we hope to see you again online soon.
Odpowiedź od Mountain Dog
Wonderful Eli! Thank you so much for your review and for choosing Mountain Dog.
Odpowiedź od Mountain Dog
Always great to hear. Thank you so much for your kind words.
Dog ramp for car
Ordered a dog ramp for my arthritic labrador - came exactly as described light weight easy to use and with a non slip surface. She took to it straight away and I'm so glad she no longer aggravates her condition by having to jump in and out of the car. Great service - kept up-to-date with delivery status . Great communication.
6 sierpnia 2023
Odpowiedź od Mountain Dog
Wonderful to hear Louise, lovely to hear she took to the ramp so well. Thank you so much for your review.
A great range of products to choose…
A great range of products to choose from and reasonable prices. Quick delivery of a DNA multi way lead. The lead is wider than I realised but still fine and well made. Definitely recommend.
15 sierpnia 2023
Odpowiedź od Mountain Dog
Thank you so much for your review. It's lovely to hear your pleased with the DNA lead and that it was delivered so quickly. We look forward to seeing you again online soon.
Excellent trusted product quick…
Excellent trusted product quick delivery excellent customer service. Would highly recommend
24 sierpnia 2023
Odpowiedź od Mountain Dog
Thank you so much for your wonderful review Stephen, enjoy your new Ruffwear gear.
Spot on
As always it was straightforward to order from Mountain Dog - Great prices and great products!
Delivery was prompt and the items as described - a pleasure to deal with - many thanks!
20 sierpnia 2023
Odpowiedź od Mountain Dog
Such lovely words, its a pleasure to pass these onto our hard working team, thank you so much.
Odpowiedź od Mountain Dog
Thank you so much for your review Fiona, wonderful to hear your so pleased with the Ruffwear Collar.
Good range of products week described
15 sierpnia 2023
Odpowiedź od Mountain Dog
Thank you so much for your review, enjoy your new gear!
Odpowiedź od Mountain Dog
Thank you so much for your review and for supporting our small business.
Good service
Good service
Item came as described, well packaged and delivered as said on the website.
22 sierpnia 2023
Odpowiedź od Mountain Dog
Always lovely to hear Phil. Thank you so much for your positive review.
Odpowiedź od Mountain Dog
Great to hear you could take advantage of some of the bargains we have in our Outlet. Thank you so much for your review and for choosing Mountain Dog
Excellent customer service
Customer service team extremely responsive in ensuring item delivered on time.
22 sierpnia 2023
Odpowiedź od Mountain Dog
Wonderful to hear our team could help Felicity. Thank you so much for your lovely feedback, its a pleasure to pass this onto to them.
Odpowiedź od Mountain Dog
Thank you so much, our team aim to give the best experience we can. We look forward to seeing you again online soon.
Quality and fast delivery.
22 sierpnia 2023
Odpowiedź od Mountain Dog
Always lovely to hear. Thank you so much for your review and for choosing Mountain Dog.
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