I never wanted an electric car, then Tom at Garstang told me “Just have a look and test drive one, you won’t regret it, then decide!” I did exactly that, And I bought it the same day, a few days la... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great atmosphere about the place. All staff are approachable and courteous. The car we purchased was beautifully presented and we are delighted with it and the deal. Ben was great he explained everyth... Zobacz więcej
Dealt with Ben - he was fantastic, very helpful, and not pushy in any way. I can honestly say this was one of the best experiences I've had at a motor dealer. Thanks Ben, you're a credit to your firm.... Zobacz więcej
From the start, the salesperson Ben was brilliant and gave the best experience possible, with simple and quick details about the purchase; very happy.
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super helpful
Ben was really helpful and made the whole process easy!
Ben was a great help
Ben was a great help, really professional and explained the process clearly
Mark
Mark, fantastic guy, great service, nothing a problem, definitely return again!
Great service great product
Very well looked after, Mark assured me the car would be in the best condition before I leave and he definitely delivered. Great service and great product!
Brilliant experiance at motor trust i…
Brilliant experiance at motor trust i was dealing with Ben he was spot on and got the deal done in no time 👌
Would definitely buy from them again.
Excellent Service from Ben
Ben was extremely helpful and walked me through every step of the deal. I was allowed to test drive the car at my own leisure. I was given all the options ranging from just the car to the premium package. Ben even stayed in contact with me on his days off and reserved the car as soon as I was ready.
Ben the Superstar Sales Exec
Ben the Sales rep was absolutely amazing. Very professional, courteous and accommodating. His customer service delivery was flawless. I was indeed whaooed! I will recommend anyone coming to Motor Trust Garstang to seek him out.
Great experience
Great experience. Ben was very helpful and easy to talk to, would 100% recommend
Great service very friendly had the car…
Great service very friendly had the car ready on time and spotless
The whole experience was excellent
The whole experience was excellent, Joe went the extra mile for us, would definitely recommend
Excellent approach from our salesman Ben
First Class dealership
Mark Black looked after me with total professionalism and also humour in the purchase of my new car. I would totally recommend this dealership to anyone thinking of buying a car 👏
Fast and easy
Ben was super helpful with buying my new car. He answered all my questions and made the process quick and easy
Mark was brilliant
Mark was brilliant. Very knowledgeable and friendly
4th purchase from motortrust
4th purchase from motortrust
Excellent service From Ben and previously Mark
Not reputable.
I would advise caution when dealing with this dealership.
We paid a £200 deposit for a vehicle over the phone. At the time of payment, no terms were provided stating that the deposit was non-refundable. We had actually intended to proceed via Auto Trader’s £99 refundable deposit option, but were encouraged to pay £200 directly to them instead.
We agreed to collect the car on 14 March, however the dealership contacted us on 12 March to cancel as the vehicle was not ready due to required repairs. We have contemporaneous evidence of all this.
When we later requested our deposit back, we were told it was non-refundable, despite this not being mentioned or agreed beforehand. The salespeople were reasonable enough to deal with. But the manager rang back and was extremely rude saying we had wasted his time etc. We were then told that if we wanted the money, we would need to collect it in person. This approach felt intimidating and made us uncomfortable, particularly as my mother is an elderly woman.
Overall, this was a disappointing experience due to poor communication, lack of transparency around terms, and the vehicle not being ready as agreed.
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