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Motorpoint - Derby Recenzje 

1162
Wynik TrustScore: 4.5 na 5

4,5

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.

Oceniono na 4 z 5

Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually hel... Zobacz więcej

Oceniono na 5 z 5

Visited Both Birmingham and Derby sites car was purchased from Birmingham salesman very helpful not rushed into purchasing Cause I lived in Burton they transported the car to Derby When co... Zobacz więcej

Oceniono na 4 z 5

The variety of vehicles was a definite plus point, easy finance application process with instant decision. There was a hick up as both front tyres needed to be replaced. This was done very quickly and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Komis samochodowy

Napisane przez firmę

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Napisane przez firmę

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Dane kontaktowe

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Zjednoczone Królestwo

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(1162)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6376

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Professional

Professional, helpful and efficient from start to finish. We felt under no pressure and were guided through every step of the process. We have always bought our cars from Motorpoint because they offer the best deals and customer service.

27 maja 2026
Oceniono na 1 z 5

After being bombarded with text and…

After being bombarded with text and emails to collect the car we went to collect it and it wasn’t ready. With promises of phone calls from the company nothing happened. The staff in Derby were not helpful at all in the end I cancelled my car. BEWARE YOU ARE NOT A CUSTOMER YOU ARE A NUMBER

31 maja 2026
Opinia niezależna
Logo Motorpoint - Derby

Odpowiedź od Motorpoint - Derby

Good afternoon, I am sorry to read your review and here of your experience with us here at Motorpoint Derby. This really isn't the service level I would expect you to receive. I would love the opportunity to discuss this further with you, if you could call me on 01332 426728 kind regards Customer Service manager

Oceniono na 5 z 5

First class

Geoff was the guy I dealt with mainly, he was very professional, explained everything in a friendly manner, non pushy, great communication from looking at cars to completing the purchase , even after the sale, iv had follow up messages , excellent 👍 👏

28 maja 2026
Oceniono na 5 z 5

Great from start to finish!! How car buying should be.

Quick, easy car buying process!!, left alone to look around the car at my leisure without pressure. Worked out a good deal for me, simple process and great service as well to top it off!!
Will definitely use Motorpoint again.
Sales advisor Corey was top class, friendly and super helpful, good communication with him to keep me updated through the process.

26 maja 2026
Oceniono na 4 z 5

Collection

Great service until your timing with my collection of the vehicle, which was not good at all. Over 25 minutes late.

25 maja 2026
Logo Motorpoint - Derby

Odpowiedź od Motorpoint - Derby

Good morning, thank you for the review. I am sorry your collection was delayed on the day, sometimes this happens but I understand this must be frustrating. Thank you for flagging with us, enjoy your new car..

Oceniono na 5 z 5

Excellent service from Derby…

Excellent service from Derby motorpoint. The lovely young lady who dealt with me Chloe was knowledgeable and extremely helpful with all aspects of my new car.Chloe was so nice and could not do enough to help me. Chloe is a real asset to motorpoint and I have used motorpoint for my last 4 cars mainly using the Sheffield branch,but Chloe and the Derby branch are fantastic and a real pleasure to deal with. Chloe deserves a bonus.10 out of 10 will highly recommend motorpoint to friends and family.

21 maja 2026
Oceniono na 4 z 5

Almost 5 out of 5 stars

Overall experience with Motorpoint sales staff was great.
Josh (sales-person) was brilliant, knowledgeable, transparent and polite 👍
Fair price for my car very competitive (part-exchange).
Transaction was quick and easy.

The only reason for not scoring Motorpoint 5 out of 5 was a small chip on windscreen which was refused to repair due to "too small and insignificant" to repair & now I have to sort it out myself 👎

14 maja 2026
Logo Motorpoint - Derby

Odpowiedź od Motorpoint - Derby

Firstly thank you for your kind words about Josh. And I am also pleased you were happy with your part exchange price.
We at Motorpoint have standards which we keep to with all cars, some chips fall within our standard therefor no repairs can be offered. The condition of the car is reflected in its price. I hope this helps you understand why certain decisions are made.
Thank you again for your feedback

Oceniono na 4 z 5

Initial contact and information great

Initial contact and information great. Once home with car found owners manual and service log missing and to be honest only one member of staff seemed interested enough to try to help. Called in to sales room and staff there made it plainly obvious that he could be bothered.

18 maja 2026
Logo Motorpoint - Derby

Odpowiedź od Motorpoint - Derby

Thank you for your feedback. I am so sorry you were made to feel this way, if you would like to discuss this matter please feel free to call me on 01332 426728
kind regards

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