Reserved a car to test drive by phone day before. Car wasn't ready so waited for 40 mins. Lovely showroom, waiting area with coffee machine and toilets. Zeynap looked after us very well throughout. Ex... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The team as a whole are really lovely & do everything they can to help. Osman and Zeynep specifically gave excellent customer service. Nothing was too much trouble & they were really patient. Excellen... Zobacz więcej
The experience was great, overall. I wanted to pay partly with my credit card and this became problematic and one that could not be solved, on the day. Luckily, I had back up. If there had been a... Zobacz więcej
Reakcja na opinię
I was after changing my MG4 EV Trophy to another EV and saw this Vauxhall Mokka EV Ultimate on Motorpoint website and spoke to Naz regarding part exchanging my car. I was given a very reasonable price... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Napisane przez firmę

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Dane kontaktowe
Lea Valley Road, E4 7PX, Chingford, Essex, Zjednoczone Królestwo
- 020 3993 1329

Over 1000 new cars every week
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really professional staff
Really professional staff, Zeynap was great and was training a member of staff throughout. It was great to see such practice
Good customer service no sales pressure
Reserved a car to test drive by phone day before. Car wasn't ready so waited for 40 mins. Lovely showroom, waiting area with coffee machine and toilets. Zeynap looked after us very well throughout. Explained benefits of extras like extended warranty, dashcam if we wanted. No pressure sales here. Took our time checking over and test drove. They have a great choice of cars. Would use them again.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
A great experience
I had a really great experience with the team here.
Informative and helpful but most importantly no intense "sales pressure".
Ibo and Zeynep were amazing with finalising my purchase.

Odpowiedź od Motorpoint - Chingford
A really smooth and straightforward…
A really smooth and straightforward experience
I recently bought my car from Motorpoint and so far I’m happy with it. Nik started the process with me and was really helpful. He took the time to go through everything and made sure I was comfortable with what I was doing.
Zeyneb was also lovely and very personable. Both Nik and Zeyneb made me feel comfortable throughout the process, and I was genuinely in and out without it feeling like a long or stressful process.
I knew what car I wanted and paid for it outright, so the purchase itself was quite straightforward. The bank transfer process was also really easy.
I wasn’t overly happy with the valet when I collected the car, but when I mentioned it, Zeyneb arranged for it to be revaleted without any issue, which I appreciated. Nik also made sure I could come back for the service at a time that suited me, as the car was due one within three months.
Overall, it was a good experience. The car has been good so far, and I appreciated how helpful and personable Nik and Zeyneb were without making the process feel pressured or complicated.

Odpowiedź od Motorpoint - Chingford
Great service
Great service, friendly staff and very quick process. Got a really nice car without any hassle.

Odpowiedź od Motorpoint - Chingford
Nik and Zeynep were fantastic
Nik and Zeynep were fantastic. Very knowledgeable and super friendly. Great customer service and amazing car deals. Best in the market by far

Odpowiedź od Motorpoint - Chingford
Customer service was a definite 5 star
Customer service was a definite 5 star, helped through the process of buying a car by sales Executive Osman Ali.
He was honest, transparent and helped us to select the T Cross VW, emailing & calling to communicate effectively at every key stage of the sales process.
Only downside was the senior salesperson who intervened at the end, attitude was dissapointing and laughing when we were debating price for the car we were trading in, just needed a simple answer.
May have seemed worse after dealing with Ali who was far more professional.
Overall, great experience definitely dependent on the expertise & staff who provide the service.
Car is a fantastic purchase, my 3rd car from motorpoint
Excellent customer service
The team as a whole are really lovely & do everything they can to help. Osman and Zeynep specifically gave excellent customer service. Nothing was too much trouble & they were really patient. Excellent value & great offer for part exchange.
A great experience with a very reliable…
A great experience with a very reliable and helpful team.
Highly recommend
Really straightforward experience from beginning to end. Zeynep was extremely helpful - thank you!
Raj Chingford sales Executive
Raj , the sales consultant went above and beyond to get the car for me. The car I was very Untreated in had just been sold. The car then again came back up for sale, he contacted me straight away. From then he made the transaction so smooth with every detail covered. 10/10

Odpowiedź od Motorpoint - Chingford
Great team
Really lovely staff, no pressure to upsell anything and really happy with my new car

Odpowiedź od Motorpoint - Chingford
Friendly efficient and helpful
Nik was very efficient. He helped find the right car and problem solved a couple of hiccups too. Good service and really happy right he new car

Odpowiedź od Motorpoint - Chingford
Helpful friendly staff
Helpful friendly staff, especially Raj and Ibo. No hassle buy and sell. Have used them before and will do so again.

Odpowiedź od Motorpoint - Chingford
Great service kind and considerate
Great service kind and considerate
Thank you
Paul

Odpowiedź od Motorpoint - Chingford
Thank you Zeynep
Thank you Zeynep
Getting the car was very smooth, you and your collages helped us to register the car and drive home with our new car.
Thank you both

Odpowiedź od Motorpoint - Chingford
Very straightforward process and very…
Very straightforward process and very quick. Staff also professional and competent.

Odpowiedź od Motorpoint - Chingford
Friendly and helpful at every stage
Friendly and helpful at every stage. No pressure in terms of 'hard sell' and very transparent and clear in all communications.

Odpowiedź od Motorpoint - Chingford
All staff that we met were professional and helpful…
All of your staff that we met were excellent, from Chris who answered the first phone call, to Mads who completed the sale. Special mention to the gentleman that sorted the coffee machine out for me. Super service, will recommend to friends and family

Odpowiedź od Motorpoint - Chingford
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







