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Motorpoint - Birmingham Recenzje 

510
Wynik TrustScore: 4.5 na 5

4,6

2 Lichfield Road, B6 5SU Birmingham, West Midlands, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The customer service very helpful and friendly dealing with Keanan Uppal when I bought my Car is MG HS hybrid plus very nice and looking after me through all the process. This my second car from... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The customer service was informative and not pressured. I felt able to take my time to browse and ask questions if needed. The staff was attentive to my queries.

Oceniono na 4 z 5

Overall good. It will be good to not charge the customer for transporting a vehicle from your another branch, as it dilutes the purpose of accessing the cars available across Motorpoint UK locations.... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Got exactly what i wanted in the car, so that was the main plus. Perhaps i should have been more insistent on getting a full tour of the car given there are a couple of unexpected niggles. But the s... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Komis samochodowy

Napisane przez firmę

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Napisane przez firmę

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Dane kontaktowe

  • 2 Lichfield Road, B6 5SU, Birmingham, West Midlands, Zjednoczone Królestwo

  • 0121 7561839
Promotion box for Motorpoint - Birmingham

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

510 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(510)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6032

Napisz recenzję
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Oceniono na 5 z 5

Great!!!

Buying a car with Motorpoint was very fast and easy. Everything was done for me without hesitation.

6 września 2025
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

Hi Dee ,

We're happy to hear that your car buying experience was fast and easy. It's great to know everything was done for you without hesitation. Thanks for your feedback.

Motorpoint Birmingham

Oceniono na 5 z 5
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

We're happy to hear that you found our car prices competitive. Thank you for your positive feedback; we appreciate it greatly.

Motorpoint Birmingham

Oceniono na 5 z 5

From enquiry to picking up the Car…

From enquiry to picking up the Car Motorpoint were Friendly, Knowledgeable,Efficient,the Car was presented in immaculate condition, thanks Ben

3 września 2025
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Odpowiedź od Motorpoint - Birmingham

Hi Colin,

We're happy to hear that you found our team friendly, knowledgeable, and efficient! We're also glad the car's condition met your expectations. Thanks for your positive feedback.

Motorpoint Birmingham

Oceniono na 5 z 5

Easy dealings and great staff.

This was possibly the easiest I’ve ever brought a car! From the moment I walked in to the moment I drove out. Every member of staff was helpful and gave me no nonsense advice and didn’t try the normal car sales tactics.

The transition from dropping my old car off to driving away with my new one was 10/10.

3 września 2025
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Odpowiedź od Motorpoint - Birmingham

We're happy to hear that your car-buying experience was so easy and enjoyable! We appreciate your positive feedback regarding our team's helpfulness and straightforward approach. We are glad the transition was seamless for you.

Motorpoint Birmingham

Oceniono na 2 z 5

Disappointed!

We recently bought a car from the Birmingham branch having previously bought two cars from Motorpoint Derby and being very happy with the service. Well, what a difference a branch makes! Fobbed off with false promises that we are still chasing up now which Derby are having to sort. The manager at Birmingham agreed that, since the car was due a service just out of the 3 months, he would have it serviced for us before pick up. Stupidly we didn’t think to ask if this had actually been done as just assumed it would have been. We were also informed on pick up that the spare key was broken & they had ordered a new one which would be sent to the Derby branch. On getting the car home it transpired it had not been serviced after all & we are still chasing it up, with Birmingham now saying we are not entitled to it & us saying the manager agreed to it! And as for the key, they hadn’t ordered it at all!! Why lie about it? It’s taken over 2 weeks to find this out and now having to pursue it through Derby with my husband being told to find out himself how much a new key costs so they can approve it’s purchase! Absolute madness, we expected better of Motorpoint, we are very disappointed.

22 sierpnia 2025
Opinia niezależna
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Odpowiedź od Motorpoint - Birmingham

We appreciate you bringing this to our attention. We're sorry to hear about the issues you've experienced with the Birmingham branch, especially after your positive experiences with Derby.

Should you need anything further please don't hesitate to get in touch

Thank you

Motorpoint Birmingham

Oceniono na 1 z 5

Would not recommend them

Would not recommend them, giving zero stars is not an option, staff are lovely but you get zero support or feedback as “their manager” has made a decision and decided against you request even though they have damaged your car…… lie after lie

23 sierpnia 2025
Opinia niezależna
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

We appreciate you sharing your experience. We're sorry to hear about the damage to your car and the lack of support you felt. Please feel free to get in touch with branch to get any issues resolved.

Thank you
Motorpoint Birmingham

Oceniono na 5 z 5

We test drove a car at Motorpoint 4 or 5…

We test drove a car at Motorpoint 4/5 years ago, it came down to two cars gir us and we decided to go with the car from the main dealer. A week later our son purchased a car from motorpoint and I’ve got to say the service he experienced was far superior to one we did from the main dealer. Fast forward to now, we had so much trouble with our previous car dealer (we paid for all the servicing up front) that we decided to part company, trade in our car and start again. From the moment we walked into Motorpoint we felt welcome and comfortable, the choice of cars was amazing! The team was really friendly and very knowledgeable, Steve our sales person listened to what we wanted and sourced it. We couldn’t fault them and couldn’t be any happier with our new car. Highly recommended Motorpoint for quality and service.

27 sierpnia 2025
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Odpowiedź od Motorpoint - Birmingham

Hi Donna,

We appreciate you sharing your experiences. We're glad you felt welcome and comfortable with us. It's great to hear that our team was friendly and knowledgeable, and that you are happy with your new car. Thank you for recommending us!

Motorpoint Birmingham

Oceniono na 5 z 5

Excellent company.

The sales man introduced him self and gave us all the time we needed to browse without hassling us, and then was very helpful and professional when we were purchasing the car, would definitely recommend great company motorpoint.

12 sierpnia 2025
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Odpowiedź od Motorpoint - Birmingham

Hi Diane ,

We're happy to hear that you had a positive experience. It's great to know the salesperson was helpful and professional during your car purchase. We appreciate your recommendation!

Motorpoint Birmingham

Oceniono na 5 z 5

Everything was thorough and meticulous.

Everything was thorough and meticulous.
Great experience

20 sierpnia 2025
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Odpowiedź od Motorpoint - Birmingham

Hi Tyrell,

We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate your acknowledging our team's efforts

Motorpoint Birmingham .

Oceniono na 5 z 5

Great site

Great site. Great selection of cars. Bought with confidence. Highly recommend.

20 sierpnia 2025
Opinia niezależna
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

We're happy to hear that you had a great experience and found the perfect car. Thank you for recommending our site!

Motorpoint Birmingham

Oceniono na 5 z 5

Not normally a huge fan of the second…

Not normally a huge fan of the second hand car buying experience but have to say Motorpoint were brilliant. Quality of the vehicle and the helpful people made it a very smooth and painless experience. Would definitely recommend.

16 sierpnia 2025
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Odpowiedź od Motorpoint - Birmingham

Hi Lee,

We're happy to hear that your experience was smooth and painless. It's great to know the vehicle's quality and our team's helpfulness made your purchase brilliant. We appreciate your recommendation!

Motorpoint Birmingham

Oceniono na 5 z 5

The friendly atmosphere

The friendly atmosphere
No complicated dialogue
Not pushy left me time and space to make my choice 👍

8 sierpnia 2025
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Odpowiedź od Motorpoint - Birmingham

Hi Maxine,

We're happy to hear that you felt comfortable and had the space to choose. Thank you for your positive feedback; it means a lot to us!

Motorpoint Birmingham

Oceniono na 5 z 5

Professional

As is usual up to a great standard of processional care in helping us obtain a new car. Great service care and support.

13 sierpnia 2025
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

Hi Kelvin ,

We're happy that you feel we provided a great standard of care in helping you get a new car. Thank you for your positive feedback about our service and support!

Motorpoint Birmingham

Oceniono na 5 z 5

Birmingham Staff

Keenan, at the Birmingham branch was really helpful during the purchase of my new vechicle. No hard sell and knowlegeable. Would recommend purchasing your vehicle at this branch.

31 lipca 2025
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

We're happy to hear that your vehicle purchase was a positive experience. We appreciate your recommendation of our branch and are glad you found Keenan helpful and knowledgeable.


Motorpoint Birmingham

Oceniono na 5 z 5

Good choice of cars

Good choice of cars. Good deal on our car. Sales staff very helpful.

10 sierpnia 2025
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

Hi Margaret,

We're happy you found a great car and deal, and that our sales staff were helpful! Thanks for your positive feedback.

Motorpoint Birmingham

Oceniono na 5 z 5

Thank you Motorpoint

I was treated with respect and everything l asked about was sorted out straight away l am very pleased with the car that I chose.

9 sierpnia 2025
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

Hi Terrence,

We are happy to hear that you were treated with respect and that everything was sorted out quickly. We're so glad you are pleased with your car!

Motorpoint Birmingham

Oceniono na 5 z 5

Straightaway as we walked in with as…

Straightaway as we walked in with as approached by Adil, who gave us a warm welcome from start to finish answered all our questions and the type of vehicle that we wanted to purchase give us all the advice that we needed attention to detail walked away with a new car the same day Adil and Jack made us feel very comfortable while we was there talking to us through every detail that we need to know about the finance and the car special thank you to the motorpoint team

8 sierpnia 2025
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

Hi Ayez,

We're happy to hear that you had such a positive experience! It's great to know that our team made you feel comfortable and provided helpful advice. Thank you for sharing your feedback.

Motorpoint Birmingham

Oceniono na 5 z 5

Great customer service

Great customer service. Low pressure sales technique and let y ok browse cars until you are ready to make a decision

7 sierpnia 2025
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

We're glad you enjoyed your experience. Our team works hard to provide excellent customer service and a comfortable car-browsing environment. Thank you for your feedback.

Motorpoint Birmingham

Oceniono na 5 z 5

Excellent experience

All the staff are great they don’t mither you they let you look at your pleasure no pressure.

7 sierpnia 2025
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

Hi Ronald,

We appreciate your feedback and are so glad you enjoyed looking around without feeling any pressure from our staff. Thanks for your review!

Motorpoint Birmingham

Oceniono na 5 z 5

Done and dusted in 40 mins

What a wonderful experience I had taking my car here apart from offering me the most money compared to all the other car buying sites the staff are very friendly and polite my appointment was at 2pm but arrived 20 mins early wasn’t a problem for them they greeted me asked for log book and key and within 40 mins of being there I was on my way home money paid in the bank and car sold not waiting days to be paid like some places do also was offered refreshments 10/10 I give them and I recommend taking your car here

6 sierpnia 2025
Opinia niezależna
Logo Motorpoint - Birmingham

Odpowiedź od Motorpoint - Birmingham

HI Paul

We're happy to hear that you had such a wonderful experience! We appreciate you highlighting our friendly staff, quick payment, and efficient process. It's great to know you were offered the most money for your car and were able to sell it so quickly. Thanks for the 10/10 rating and recommendation!

Motorpoint Birmingham

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