Worst App. Since Friday 20th Jan the money i deposited in the app of transfer has not been credited. Customer service is zero as no contact made and despite attempts, nobody has come back to me.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Once I was set up the process was fairly simple and the communication on the other side was great and the funds available immediately, I really do like the fact that my money is protected, you aren’... Zobacz więcej
Reakcja na opinię
Signed up within minutes and was able to send my first transaction immediately. Recipient was informed within seconds of me sending the money. Collection was so straightforward..it was within min... Zobacz więcej
My family were able to collect their Kwacha in Lilongwe with no hassle at all. I strongly recommend MotoMoney. And there was no transfer fee either, which is a bonus in these hard times. No fees m... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
MotoMoney is a leading partner in currency exchange and global payments. We offer a range of services that include multi-currency accounts, competitive currency exchange and seamless international payments across 180+ destinations. We are committed to bring our clients better exchange rates, efficient payments and excellent service. Contact us for a competitive currency quotation. ✅
Dane kontaktowe
124-128 City Road, EC1V 2NJ, London, Zjednoczone Królestwo
- 020 4512 9850
- contact@motomoney.com
- motomoney.com
3,7
Średnia
22 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Worst App
Worst App. Since Friday 20th Jan the money i deposited in the app of transfer has not been credited. Customer service is zero as no contact made and despite attempts, nobody has come back to me.
20 stycznia 2023
Opinia niezależna
AVOID AT ALL COST!
The app is horrible. It’s meant to allow you to send money yet it never sends the money and keep it.
I had to contact my bank to raise a dispute as that is simply fraud. After two weeks of speaking the customer support daily, asking where is my funds, I was finally able to withdraw my initial money back to my main bank.
Horrible customer service, horrible company.
14 grudnia 2022
Opinia niezależna
Fantastic service at a great price
Fantastic service at a great price! Thank you very much
10 sierpnia 2022
Opinia niezależna
Odpowiedź od MotoMoney | Global Payments
Hi James,
We really appreciate your review. Thank you for the support!
Odpowiedź od MotoMoney | Global Payments
Hi Rod, thank you so much for your review and support!
Excellent fast service!
17 stycznia 2022
My complaint that I
My complaint that I
raised has been resolved very promptly. Recieved a call from a friendly staff who helped me set up the account. I am now up and running. On top of that, for my first transaction, my recivever will be given a goody bag. Very happy with motomoney customer service
26 listopada 2021
Opinia niezależna
Odpowiedź od MotoMoney | Global Payments
Hi Delia, I’m sorry you experienced issues with signing up. We are glad that our team has resolved the issue for you.
We hope your receiver enjoys their gift pack.
Thank you for being a MotoMoney customer. Please feel free to get in touch if you need help with anything.
Reliable and Efficient money transfer to Lilongwe
My family were able to collect their Kwacha in Lilongwe with no hassle at all. I strongly recommend MotoMoney. And there was no transfer fee either, which is a bonus in these hard times.
No fees means every penny I sent went directly to my family.
28 października 2021
Greencorner Connect Ltd
Motomoney,
You've made it easier for us & our business customers to send funds to Malawi
Kind Regards
Greencorner Connect Ltd
23 października 2021
Opinia niezależna
Excellent customer service,very helpful…
Excellent customer service,very helpful and friendly. It was quick and easy to use the app. Money was in Malawi within minutes! Very impressive. Oh and my mama got a free Moto money T-shirt when she collected her funds.
22 października 2021
Excellent Service
21 października 2021
Opinia niezależna
Odpowiedź od MotoMoney | Global Payments
Thank you so much for the great review!
Odpowiedź od MotoMoney | Global Payments
Thank you for your 5 star review Mrs Wilson!
Had a problem with my account i…
Had a problem with my account i couldn’t top up. it was resolved really quick by amazing and professional team. Keep doing what you are doing yo ve got my support 100%
15 października 2021
Odpowiedź od MotoMoney | Global Payments
We are so glad to hear that we were able to resolve your problem quickly. Thank you for trusting MotoMoney with your money transfers.
Highly recommended
Once I was set up the process was fairly simple and the communication on the other side was great and the funds available immediately, I really do like the fact that my money is protected, you aren’t chasing someone. The rates are better than other similar service providers (western union etc) and not too far off the google rates
Would I use MotoMoney or recommend it? Yes I would. As a person who sends money to Malawi often this is great.
19 września 2021
Odpowiedź od MotoMoney | Global Payments
What an amazing review! We are so grateful Yvonne thank you!
Excellent service!!
Excellent service!!! I strongly recommend this service to my friends and family….
12 września 2021
Signed up within minutes and was able…
Signed up within minutes and was able to send my first transaction immediately.
Recipient was informed within seconds of me sending the money.
Collection was so straightforward..it was within minutes.
Highly recommend this App and Service.
I give it a 5 star rating…Thank you motomoney
12 września 2021
Opinia niezależna
Amazing concept
Amazing concept. Will male transfer of money very easy. Had some setting up issues due to my on doing really but handled very efficiently and promptly.
12 września 2021
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.