⚠️ Please think twice before using Moss…
⚠️ Please think twice before using Moss Landscapes
We hired Moss Landscapes to complete our front garden, including pressed concrete with tiles and planting trees. We were told the work would take 2 weeks. Instead, we’re now 12 weeks in, and the job is still unfinished.
Week after week, we were told someone would be coming, only for nobody to turn up. Communication has been incredibly poor, and we’ve been left constantly chasing for updates.
“The salesman” Paul, was quick enough to take payment and made numerous promises about the work being completed, but unfortunately those promises haven’t been fulfilled.
We’ve also repeatedly contacted the office asking for Tom, the owner, to call us back, but despite numerous attempts, we’ve had no response.
To make matters worse:
* The pressed concrete has already cracked.
* The front step has been left with a large drop, making it impossible for me to safely get my baby’s pram in and out.
*The trees have been left unplanted
* My daughter has already fallen from the step and injured herself, which I believe is a serious safety concern.
If you’re considering using Moss Landscapes, I’d strongly encourage you to do your research first and make an informed decision.
We’re extremely disappointed and have paid a lot for this work, we just want the work completed to a safe and acceptable standard.








