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MorphCostumes Recenzje 

292
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

The shipping was really fast and the costume looked exactly like the picture, but the dress was wayyyyy too short for me, it rode up to above my hips when I raised my arms. The quality was really nice... Zobacz więcej

Oceniono na 3 z 5

Product was niet wat wij zochten, bleef niet goed opgeblazen. Retour gezonden, maar nog steeds geen bevestiging of terugbetaling ontvangen. Graag zsm afhandelen, alstublieft.

Oceniono na 5 z 5

My son loves his dragon costume. Its excellent quality at a fantastic price really impressed with my first order. Will order again when needed.

Oceniono na 5 z 5

Always prompt replies and gets my issues resolved. I have noticed some of these like getting the tax refunded seem to be a faster process which is very much appreciated so I can stay within my timelin... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z kostiumami
  2. Sklep z produktami dla dzieci
  3. Sklep odzieżowy
  4. Sklep z artykułami imprezowymi
  5. Dostawca kostiumów teatralnych
  6. Sklep ze strojami regionalnymi

O MorphCostumes

Napisane przez firmę

Making the Best Times Better Since 2009

MorphCostumes was founded in Edinburgh, Scotland in 2009, and our head office is still based there today. What started with the original Morphsuit has grown into a costume brand helping millions of people make parties, events and big moments more memorable.

The Original Home of the Morphsuit

We are the original makers of Morphsuits: the all-in-one costume that became a costume-party classic. Since then, our range has grown to include inflatable costumes, animal costumes, superheroes, pirates, TV and movie characters, decade costumes, kids’ costumes, masks, wigs, capes and accessories.

Costumes That Help You Make an Entrance

From Halloween and school dress-up days to bachelor and bachelorette parties, Christmas parties, festivals, charity events and themed nights out, we make costumes for people who want to stand out, get involved and make the occasion feel bigger. Our range is built for adults, kids, solo partygoers, couples, families and groups, with outfits for almost every theme, event and level of ridiculousness.

Trusted by Over 10 Million Customers

More than 10 million customers have chosen MorphCostumes for costumes that get noticed. We are proud to have grown from the original Morphsuit into a wide range of bold, funny, spooky and memorable costumes for customers around the world.

Award-Winning Costume Innovation

Over the years, MorphCostumes and Morphsuits have received recognition including the Sunday Times Fast Track Award, Real Business Future 50 Awards and Scottish Marketing Society Star Awards. We have also continued to develop original costume ideas through our in-house design and innovation work.

Over 500,000 Quality Checks Every Year

A costume still has to do the basics properly. It needs to look good, feel comfortable and hold up through the occasion. That’s why we carry out over 500,000 quality checks each year, helping make sure our costumes are ready for parties, parades, school events, nights out and everything in between.

Designed Using Over 30 Measurement Points

Fit matters, especially when you’re wearing a full costume. Each costume is developed using over 30 measurement points, helping us create outfits that are comfortable, wearable and easy to move in.

Delivery, Returns and Order Support

We offer a range of tracked delivery options for customers in the UK, US Australia and across many EU coutries, with next working day delivery available. Customers can also track orders online and use our returns information if they need to send something back. We accept major payment methods including Mastercard, Visa, Maestro, American Express and PayPal. We can also be found on Amazon

How to Get in Touch

If you need help with an order, delivery, tracking or returns, please contact our customer support team at support@morphsuits.com. To help us resolve your query quickly, please include your order number, the email address used when placing your order and your name.

Stay Connected

To keep up with new costumes, exclusive offers and seasonal launches, you can sign up to the Morphsuits mailing list or follow MorphCostumes on social media:

Facebook
Instagram
YouTube
TikTok

We are here to make your best times better.

Napisane przez firmę

Costumes made to impress
Steal the show in a costume that outshines the rest.
Zero party fails
We do over 500,000 quality checks every year
Guaranteed to fit
At least 30 measurements on each design
Party long comfort
Soft stretchy materials
No unwanted suprises
We are clear about what you'll get

Always here to help

Fast support if you need it

If you need anything we are here to help, simply get in touch, visit the contact us page on our site and we'll do everything we can to help.

Dane kontaktowe

Promotion box for MorphCostumes

15% Off everything

When you sign up to email. Plus, be the first to hear about new offers

3,8

Dobra

Wynik TrustScore: 4 na 5

292 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 81% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(292)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 160

Napisz recenzję
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Oceniono na 5 z 5

Costume was a big hit

Costume was a big hit, well-made and accurately sized.

23 lutego 2026
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

Thanks so much for your feedback! We’re really glad to hear the costume was a big hit and that you’re happy with the quality and fit. 😊

Oceniono na 5 z 5

Great quality and very fast delivery

My daughter loves the dragon outfit and the quality is brilliant. I ordered very last on the Sunday night, and it was with me Monday! Unbelievably quick. Will be my first place to look in the future

15 lutego 2026
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

Thanks so much for your lovely feedback! We’re really glad your daughter loves the dragon outfit and that you were impressed with the quality and super-fast delivery. We really appreciate your support. 😊

Oceniono na 1 z 5

Hände weg!!

Hände weg!
Das bestellte Kostüm kam an und stank absolut abartig nach Schweiß. Ich habe 2 Mal an den Support geschrieben - keine Reaktion. Bei der dritten Mail und mit Androhung bei Paypal eine Fall auf zu machen, kam eine Antwort. Ich sollte ein Bild als Nachweis senden?! Komplett sinnlos. Dann wurde mir mitgeteilt, dass die Frist ja abgelaufen sei um das Kostüm zurückzugeben, meine beiden ersten Mails, die in der Frist gesendet wurden seien nie angekommen. Dann kam das großzügige Angebot, dass man mir 50% des Preises erstatten könnte. Danke für nicht, habe also immer noch 20€ für Müll bezahlt!!

19 lutego 2026
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

We’re really sorry to hear this and understand your frustration. This is not the experience we want for our customers. Please email us at support@morphsuits.co.uk with your order details so we can look into this and help resolve it for you.

Oceniono na 1 z 5

Wenn die Rücksendung 22,68 Euro kostet

Wenn die Rücksendung 22,68 Euro kostet, sollte man sich sehr genau überlegen, dort etwas zu bestellen. Dieser Tipp kam für mich leider zu spät.

5 lutego 2026
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

Hi! We’re sorry to hear you’re disappointed. We understand return costs can be frustrating, and we appreciate your feedback. If you’d like us to look into your order or help further, please email support@morphsuits.co.uk with your details.

Oceniono na 2 z 5

Bestell ich nie wieder!

Sehr positiv: die Ware ist sehr schnell angekommen und im erwartbaren Zustand.

Leider ist der Kundendienst nicht zu erreichen. Rücksendeprozess in die Niederlande maximal untransparent und ohne Hilfe!

16 stycznia 2026
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

We’re really glad to hear your order arrived quickly and in good condition. We’re sorry you’ve had trouble reaching our customer service and that the returns process wasn’t clear — that’s not the experience we want for our customers. Please email support@morphsuits.co.uk with your order details so we can help you with your return.

Oceniono na 1 z 5

Kostuum besteld

Kostuum besteld, wel betaald, maar nooit ontvangen. DHL zegt geleverd te hebben, we waren thuis, maar niemand heeft iets gezien of ontvangen. Meerdere malen per mail contact gezocht met de support afdeling, maar nooit een reactie ontvangen. Op een andere manier is het bedrijf niet bereikbaar.

27 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Despite return this item on the 28th…

Despite return this item on the 28th November, I still have not yet received a refund

27 grudnia 2025
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

Hi! We’re really sorry for the delay and understand your frustration. Please email us at support@morphsuits.co.uk with your order details so we can check this for you and get your refund sorted as quickly as possible.

Oceniono na 1 z 5

Terrible customer service.

Ordered a costume in October for my son for Halloween. The size wasn't quite right for him but the costume itself was fine.

Order was returned unworn on 06/11/25 via tracked delivery. It was delivered to them on 08/11/25. I received no acknowledgement from Morphsuits regards the return.

I emailed them on 19/11/25 explaining the situation and was told refunds would normally be processed within 10 days of receipt by the warehouse, but my return could be processed quicker if I sent my proof of postage, which I did on 04/12/25.

At this point I was told the refund would be completed in 3-7 business days, the 7th of which would be 15/12/25.

I've now emailed again on 18/12/25 to explain I've still had no refund and no further correspondence from Morphsuits.

Absolutely dreadful customer service.

18 grudnia 2025
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

Hi! We’re really sorry for the delays and the frustration this has caused — this is not the experience we want for our customers. Please email us at support@morphsuits.co.uk with your order details so we can urgently review this and get your refund sorted as quickly as possible.

Oceniono na 5 z 5

We took the grandchildren to see the…

We took the grandchildren to see the musical Mary Poppins, and we had to dress up as characters from the show I went as a chimney sweep.
The outfit arrived in super quick time and have to say it was of good quality, size wise it fitted just right.
We received lots of comments on how good we looked so thank you Morphsuits, will use again.

22 listopada 2025
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

Thanks so much for your lovely feedback! We’re really glad the outfit arrived quickly, fit well, and was a hit for your Mary Poppins trip — and even better that you got lots of compliments. 😊

Oceniono na 1 z 5

Incorrect sizing and didnt refund despite sending it back. Ignored all my emails.

Made a purchase here and sizing was completely out. Ordered a small, it was hanging off me. Certainly not skin tight how youd expect a bodysuit. I did what was requested and paid for a return with tracking which was over £5. Never received the refund. Have contacted several times and no reply is ever sent. They've basically kept the money so I may as well have kept the crappy suit. Save your money as it won't fit and then you will be out of pocket.

24 października 2025
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

Hi! We’re really sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide. Please email us at support@morphsuits.co.uk with your order details so we can urgently look into this and resolve it for you.

Oceniono na 2 z 5

The mask is flimsy and sharp for kids

Very quick dispatch from ordering but when my sons opened his power ranger costume for his 6th birthday today we noticed how flimsy his mask was and how it cut his ear from how sharp it was also half the padding was missing not happy considering the price

3 grudnia 2025
Opinia niezależna
Logo MorphCostumes

Odpowiedź od MorphCostumes

Hi! We’re really sorry to hear this and understand how concerning this must have been, especially as it’s for your son’s birthday. This is not the standard we aim for. Please email us at support@morphsuits.co.uk with your order details so we can look into this urgently and help resolve it for you.

Oceniono na 2 z 5

Costumes were sized small and one had a…

Costumes were sized small and one had a large area of printing on the sleeve that looks like markings from construction on the fabric. Colors were too bright as well. The suit that should have been orange was more “high vis” and ridiculous. Not able to use either one that we ordered.

1 listopada 2025
Opinia niezależna

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