Seven days ago I got an order acknowledgement from Mop Pro in their advertising they say 3 days delivery. I've tried contacting them several times to no avail. I got a reply saying thanks for your mes... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I ordered a mop on 16th July and still nothing received in spite of two chaser emails and money taken..However FINALLY arrived 5th August and actually it is a really good piece of kit - apparently fli... Zobacz więcej
Customer service is non existent, I contacted them 3 times during the over 2 weeks wait for my order. The only time they answered was to tell me that it would be dispatched within 2 to 4 days this wa... Zobacz więcej
I’m delighted with my new Mop-pro -mop and bucket - start up kit. It’s genius double bucket in one, has made cleaning my floor so much easier. It’s very straightforward to put together, once you’ve wo... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 1% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Return and refund
I ordered this product which I found extremely flimsy, I have attempted several times to contact them asking for a return and refund and have had zero response from them
Ordered on 6th July 2026
Ordered on 6th July 2026, still waiting for order. Customer service does not exist! No communication despite several emails. Have requested a refund and still no response!! Extremely disappointed. Will never use again.
Dont know what it's like yet
Dont know what it's like yet. Ordered a week ago. Still getting it ready appatently. Cannot find order on tracking!!! Will try and get in touch.
No money no mop
I ordered my mop 13th of July. Should be with me on the 16th. Its 22nd and still haven't. No money, no mop. I contacted the mop pro twice no answer.
Ordered my Mop Pro 14 days ago
Ordered my Mop Pro 14 days ago, chased up 3 times by email and still no response. Terrible customer service
Avoid!! Awful product. Awful company
Poor product- velcro comes off so unable to use the pad after a few uses, the bucket lid also comes off. Basically it's awful. Customer service is shocking too. No response to emails. Some response via Facebook messenger but refusing to give a refund!! Avoid!!
Please don’t buy from this company
Please don’t buy from this company. It’s a con, and you won’t get your money back!
Disgraceful customer service
Disgraceful customer service! Ordered on 3 July and haven't received my order. When I check my order nothing has changed since 3 July which just says getting ready for dispatch. The money has been taken from my bank account.
I have sent 3 emails but have had no response to any.
My last email asked to cancel the order and provide a refund but I'm also going to contact my bank and see if I can get my money refunded through them.
My advice to anyone is to avoid this company as their service is appalling.
No delivery and no reply to emails now finally arrived
Ordered a mop on 2 July, money taken on card but no mop. Emailed the company 3 times no reply and now can’t get on the website. Buyers beware!!! Now contacting Amex to cancel payment try and get my money back
This product finally arrived unannounced and I have asked Amex to pay them. The mop is rather flimsy probably not worth the money so disappointing
I ordered mop Pro 2 weeks ago and have…
I ordered mop Pro 2 weeks ago and have not received the product yet. I have sent 2 emails with no response. Very poor show Mop-pro.co
I have an update. I paid via PayPal. They refunded me the money for the mop, and then low and behold, I received an email from Evri to say my mop would be delivered the following day. I received it. Its a bit Flimsy, but the bucket is slim and uts light and easy to use. I authorised PayPal to pay, despite no response from mop pro.
Had no response from this company about…
Had no response from this company about my order , sent 4 emails but nothing !! Im guessing it's a scam that's cost me £27.98 😠 so my advice would be stay clear
Feels like a scam.
Feels like a scam.
Ordered 5th June, with a 2-day delivery.
5 days later, no mop, and zero communication from the company.
When I attempted to track my order on their website using my order number, it said the order doesn’t exist.
Emailed - 24 hours later, no reply.
Called - phone number is disconnected.
AVOID - even if this is a bona fide company, they do not deserve custom when they behave like this.
I’m not going to waste my time trying to communicate with them - I disputed the charge with AMEX and already have the money back in my account.
Very flimsy and the top dowsnt stay…
Very flimsy and the top dowsnt stay firm on the bottom, kept pulling off on use and became annoying very quickly.
The mop itself worked well it was the bucket/lid that was not strong enough
Not recommended
I am giving it 1 star as method should work well but after a couple of use pad start to fall apart I have emailed and by right should offer a refund as this not acceptable but not getting any response. Def would not purchase from them again and would advise no one to
Ordered a mop
Ordered a mop, took money out of bank account, still no mop, no tracking number, avoid this place, multiple emails and no response. Absolutely disgusting. Should be ashamed of themselves.
Can anybody from Mop Pro answer the…
Can anybody from Mop Pro answer the enquiry I sent two days ago asking about where is my product delivery which Evri said they would deliver last week.
Is it lost?
Easily the Best Mop
So easy to use and clean the floors and wall tiles probably French doors too. Just perfect 😍
It’s a great concept and overall I…
It’s a great concept and overall I really like the slimline mop and ‘bucket’, which is much easier to store. The other benefit related to the mop heads that can be washed and dried very easily. The only problem I have encountered is that when I pull the mop out of the ‘dry’ side the top flap pops off. It’s a bit of a nuisance but it’s still a very handy bit of equipment.
Very happy with my mop
Very happy with my mop.
The simplest things are often the very best.
The design is simple and easy to use. Is what we want, no complications.
It cleans very well, the size is great and fits anywhere. I’m happy with my purchase.
Doświadczenie Trustpilot
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