Shocking !! Did not receive my order !! Absolutely disgusting threatening message sent to me ! Don’t waste your time or money on these scammers !!!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dieses Unternehmen ist nicht zu empfehlen. Liefert falschen Artikel, welcher lt. Beschreibung eine andere Größe hat. Seit 19. Juli habe ich um den richtigen Artikel oder Rückabwicklung gebeten, seitde... Zobacz więcej
They sell the FAKE JELLYCAT!!!! The tag colour is different, the tag is wrong, the product looks totally diff(left croissant brought from Official website, right one is from moonwalk baby) We sen... Zobacz więcej
Moonwalk baby, har FALSK !!! Marknadsföring. Företaget visar bilder på de Riktiga produkterna med riktiga tags på t ex Jellycat kramdjur på sin hemsida.MEN produkterna som sen skickas är Definitivt IN... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Con Artists 100%
Con Artists 100%
I placed an order;
No Tracking details even though I paid £17.00 for FedEx!
No option to Login to the account you set up!
No response to my concerns raised as the order I placed hadn't been sent out!
No delivery even though the finally sent an email stating it has been sent out. So I asked for the tracking details and received more lies in their short email responses.
No refund as they emailed today saying they have seen their account.
No product!
No refund!
SCAMMERS! DO NOT WASTE YOUR TIME, MONEY AND SAVE YOURSELVES FROM THIS LOT!
WHY ARE THEY ALLOWED THIS FAKE WEBSITE AFTER SO MANY REVIEWS!
Unfortunately I didn't do my research before speading £69.00 on one doll.
The absolute worst experience I have…
The absolute worst experience I have had while purchasing something online. Their customer service is awful and they refuse to give me my money back after sending me the wrong item twice.
If I could give zero stars I would
If I could give zero stars I would. Bought a Jellycat bunny and the wrong item was sent with clearly fake tags. Beige tag on a blue bunny. I contacted the company and every time they respond they said a replacement would be sent by 29 July. I purchased on 9 June. I have emailed over 20 times and there is always the same or similar response just using a different customer service name. I can’t even get a refund without posting it back which they know costs more than the item to Hong Kong. A complete rip off and waste of $70. I’m extremely disappointed and this is so wrong of companies to do this. Absolute scam and fake items.
Bought a monster labubu but when it…
Bought a monster labubu but when it arrived it was a Lafufu. Why can’t people just sell the real ones. All these knock offs. Don’t buy
Bought my daughter what the photo…
Bought my daughter what the photo showed, a jellycat swimming goggles. When they eventually arrived, nothing like at all!! Keep away from this site ALL costs.
Fake Jellycat
Fake Jellycat, the price was same as original and they are selling it at genuine.
SHAM
I paid extra to expedite shipping. I have NO shipping information- the phone contact number is a SHAM and I have emailed TWICE with no reply. HAM HAM SHAM DO NOT ORDER!!!!!!!!!
Agréablement surprise face à la qualité…
Agréablement surprise face à la qualité du Jellycat.
J’ai commandé cream star amuseables et franchement qualité de fou, elle est toute douce juste plus petite que l’originale, elle est venue avec des étiquettes jellycat et tout ! Incroyable, alors je sais pas pour les autres avis mais si vous voulez ce jellycat, foncez sur moonwalk baby puisque elle est retirée du site jellycat ! c’est une superbe contrefaçon!
par contre 17 jours de livraison c’est ultra long, et le service client était de plus en plus froid au fur et à mesure des échanges donc bof. voilà pourquoi je retire une étoile
Fake stuff for a lot of money
Fake stuff for a lot of money. Scammers!!!!! Don’t buy there!!!!!
Selling fake labubus
Bought what it seemed online would be a real labubu, but it was so fake so obvious immediately once we unpacked the toy. Made my girl cry. Terrible scammers.
great quality and value for the money
I don't know, maybe I was lucky. I placed my order and afterwards searched for reviews of this company. The amount of bad reviews really scared me. My order arrived in acceptable time and the products are great quality and value for the money.
Took 3times the amount of money off my…
Took 3times the amount of money off my bankaccount! SCAM!
Ordered a jelly cat
Ordered a jelly cat . Was a counterfeit and now they won’t reply to my emails or give me a refund
Ordered a Jellycat
Ordered a Jellycat. When it came it was definitely not as no genuine tags. We addressed this and they responded with we will check.
My advice is do not let it go. I told them to refund me or I’m doing a charge back via my credit card. They immediately refunded me the full amount.
PLEASE DO NOT BUY OFF THIS SITE
I placed my order on June 8
I placed my order on June 8, 2025, and was told that delivery would take 6 days to 2 weeks. Today is July 17, 2025, and I still haven’t received my order.
I’ve been emailing you constantly, asking for updates. You sent me a tracking link showing that the package was stuck in China for over a month, and then eventually returned to the seller — and no one informed me about this.
I reached out again and was told I didn’t receive the package, but the truth is you didn’t even include my phone number for delivery. The shipment never left China, and the tracking was never updated — that’s not my fault.
Honestly, I feel like you’re not being honest. Now I’m asking for a full refund, but no one is replying. I do not recommend anyone to order from this store.
AVOID at any costs!
Never buy anything from this company. They sell fake products. I purchased 2 Jellycat soft toys and they are fake.
Asked for refund and they said they will send me new products. More fake stuff. Now I have to try to recover the cost of purchase via my credit card company.
AVOID at any costs!
DO NOT USE THIS SITE
Will not refund my purchase even though my package has not even shipped. Deliver date on their website is a lie. Everything should from China and takes multiple weeks to arrive. AVOID AT ALL COSTS
FAKE JELLYCAT AND DO NOT ISSUE REFUNDS
I purchased a Jellycat bunny back in April, but was sent a fake bunny instead. When I emailed them about this they said that they would send me a replacement item - claiming it would be the real thing - it’s been three months and I still have not received it and they refuse to give me a refund until they have ‘obtained an update from their warehouse’ which they have been claiming to do for the last 5 weeks!!
Fake Jelly Cats!
Fake Jelly Cats!! Beware. Do not buy from these scammers. I bought the Jellycat Golden Doodle and a fake very poor quality dog arrived which was nothing like the Jellycat we ordered. I want a refund and they keep fobbing me off with a replacement that is on its way, which it isn’t as it’s been over a month. I don’t want another fake replacement: I want my money back!! Still waiting
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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